COVID-19 and People Management: The View of Human Resource Managers
COVID-19 has brought an unexpected need for change within organizations, particularly regarding human resource management. The nature of this global crisis has meant that these processes remain under-systematized. The aim of this study, which uses an exploratory design and mixed-methods analysis, is...
| Main Authors: | , , , , , |
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| Format: | Article |
| Language: | English |
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MDPI AG
2021-07-01
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| Series: | Administrative Sciences |
| Subjects: | |
| Online Access: | https://www.mdpi.com/2076-3387/11/3/69 |
| _version_ | 1797520697217515520 |
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| author | Sónia P. Gonçalves Joana Vieira dos Santos Isabel S. Silva Ana Veloso Catarina Brandão Rita Moura |
| author_facet | Sónia P. Gonçalves Joana Vieira dos Santos Isabel S. Silva Ana Veloso Catarina Brandão Rita Moura |
| author_sort | Sónia P. Gonçalves |
| collection | DOAJ |
| description | COVID-19 has brought an unexpected need for change within organizations, particularly regarding human resource management. The nature of this global crisis has meant that these processes remain under-systematized. The aim of this study, which uses an exploratory design and mixed-methods analysis, is to contribute to describing the changes in human resource management practices and processes that resulted from this pandemic and to present the outlook of human resource managers for the future. One hundred and thirty-six Portuguese companies participated in the study, with the answers provided by their human resource managers. Results show that the main changes have occurred in the processes of work and safety, training, work organization, recruitment and selection, induction and onboarding, and communication. The profiles that emerged showed an association between the level of change and size of the organization. There was an increase in the use of teleworking and layoffs, and a positive assessment of the organizations’ level of preparation and adaptation to this crisis. Human resource managers reported that the most evident changes in the future will be associated with the use of technology, teleworking, and work organization. These findings are of the upmost importance, as human resource managers are essential pillars in the adjustment of the organizations to this pandemic situation. |
| first_indexed | 2024-03-10T08:00:18Z |
| format | Article |
| id | doaj.art-ab2c65aca5464d22b5a6ecce7ed7d5db |
| institution | Directory Open Access Journal |
| issn | 2076-3387 |
| language | English |
| last_indexed | 2024-03-10T08:00:18Z |
| publishDate | 2021-07-01 |
| publisher | MDPI AG |
| record_format | Article |
| series | Administrative Sciences |
| spelling | doaj.art-ab2c65aca5464d22b5a6ecce7ed7d5db2023-11-22T11:33:28ZengMDPI AGAdministrative Sciences2076-33872021-07-011136910.3390/admsci11030069COVID-19 and People Management: The View of Human Resource ManagersSónia P. Gonçalves0Joana Vieira dos Santos1Isabel S. Silva2Ana Veloso3Catarina Brandão4Rita Moura5Centro de Administração e Políticas Públicas (CAPP), Instituto Superior de Ciências Sociais e Políticas, Instituto de Saúde Ambiental (ISAMB), Universidade de Lisboa, 1300-663 Lisboa, PortugalPsychology Research Centre (CIP), Faculty of Human and Social Sciences, University of Algarve, 8005-139 Faro, PortugalInterdisciplinary Centre of Social Sciences (CICS.NOVA.UMinho), School of Psychology, University of Minho, 4710-057 Braga, PortugalInterdisciplinary Centre of Social Sciences (CICS.NOVA.UMinho), School of Psychology, University of Minho, 4710-057 Braga, PortugalCenter for Psychology at University of Porto (CPUP), Faculty of Psychology and Educational Sciences, University of Porto, 4099-002 Porto, PortugalFaculty of Psychology and Educational Sciences, University of Porto, 4099-002 Porto, PortugalCOVID-19 has brought an unexpected need for change within organizations, particularly regarding human resource management. The nature of this global crisis has meant that these processes remain under-systematized. The aim of this study, which uses an exploratory design and mixed-methods analysis, is to contribute to describing the changes in human resource management practices and processes that resulted from this pandemic and to present the outlook of human resource managers for the future. One hundred and thirty-six Portuguese companies participated in the study, with the answers provided by their human resource managers. Results show that the main changes have occurred in the processes of work and safety, training, work organization, recruitment and selection, induction and onboarding, and communication. The profiles that emerged showed an association between the level of change and size of the organization. There was an increase in the use of teleworking and layoffs, and a positive assessment of the organizations’ level of preparation and adaptation to this crisis. Human resource managers reported that the most evident changes in the future will be associated with the use of technology, teleworking, and work organization. These findings are of the upmost importance, as human resource managers are essential pillars in the adjustment of the organizations to this pandemic situation.https://www.mdpi.com/2076-3387/11/3/69COVID-19human resource managementorganizationschallengeschangespreparation |
| spellingShingle | Sónia P. Gonçalves Joana Vieira dos Santos Isabel S. Silva Ana Veloso Catarina Brandão Rita Moura COVID-19 and People Management: The View of Human Resource Managers Administrative Sciences COVID-19 human resource management organizations challenges changes preparation |
| title | COVID-19 and People Management: The View of Human Resource Managers |
| title_full | COVID-19 and People Management: The View of Human Resource Managers |
| title_fullStr | COVID-19 and People Management: The View of Human Resource Managers |
| title_full_unstemmed | COVID-19 and People Management: The View of Human Resource Managers |
| title_short | COVID-19 and People Management: The View of Human Resource Managers |
| title_sort | covid 19 and people management the view of human resource managers |
| topic | COVID-19 human resource management organizations challenges changes preparation |
| url | https://www.mdpi.com/2076-3387/11/3/69 |
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