Critères pour apprécier les difficultés d’accès à l’indemnisation des travailleurs immigrants victimes de lésions professionnelles

As a general rule, almost all of Quebec’s workers who suffer work injuries will be taken care of by the worker compensation system. However, access to worker compensation is difficult for many workers, including immigrant workers. This article describes the evaluation process and the criteria used f...

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Main Authors: Sylvie Gravel, Jean-Marc Brodeur, François Champagne, Katherine Lippel, Louis Patry, Laurence Boucheron, Michel Fournier, Bilkis Vissandjée
Format: Article
Language:English
Published: Institut de Recherche Robert-Sauvé en Santé et en Sécurité du Travail (IRSST) 2006-11-01
Series:Perspectives Interdisciplinaires sur le Travail et la Santé
Subjects:
Online Access:http://journals.openedition.org/pistes/3025
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author Sylvie Gravel
Jean-Marc Brodeur
François Champagne
Katherine Lippel
Louis Patry
Laurence Boucheron
Michel Fournier
Bilkis Vissandjée
author_facet Sylvie Gravel
Jean-Marc Brodeur
François Champagne
Katherine Lippel
Louis Patry
Laurence Boucheron
Michel Fournier
Bilkis Vissandjée
author_sort Sylvie Gravel
collection DOAJ
description As a general rule, almost all of Quebec’s workers who suffer work injuries will be taken care of by the worker compensation system. However, access to worker compensation is difficult for many workers, including immigrant workers. This article describes the evaluation process and the criteria used for assessing the difficulties encountered by workers during the compensation process. Three groups of experts assigned difficulty scores to a sample group from the Montreal region consisting of 104 immigrant and non-immigrant musculoskeletal injury victims. The difficulty scores were compared using three aspects for evaluation (medical, legal and administrative), which produced the same result: the immigrant workers had higher difficulty scores than the other workers and particularly from the legal and administrative standpoints. The criteria used targeted the human dimensions associated with the lack of understanding during the process and with communication problems in reading documents, completing forms and verbally describing precisely the accident events, the injury circumstances and the medical symptoms.
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spelling doaj.art-ab37a1f7cda84eafa36b30672319a6972022-12-22T03:54:34ZengInstitut de Recherche Robert-Sauvé en Santé et en Sécurité du Travail (IRSST)Perspectives Interdisciplinaires sur le Travail et la Santé1481-93842006-11-018210.4000/pistes.3025Critères pour apprécier les difficultés d’accès à l’indemnisation des travailleurs immigrants victimes de lésions professionnellesSylvie GravelJean-Marc BrodeurFrançois ChampagneKatherine LippelLouis PatryLaurence BoucheronMichel FournierBilkis VissandjéeAs a general rule, almost all of Quebec’s workers who suffer work injuries will be taken care of by the worker compensation system. However, access to worker compensation is difficult for many workers, including immigrant workers. This article describes the evaluation process and the criteria used for assessing the difficulties encountered by workers during the compensation process. Three groups of experts assigned difficulty scores to a sample group from the Montreal region consisting of 104 immigrant and non-immigrant musculoskeletal injury victims. The difficulty scores were compared using three aspects for evaluation (medical, legal and administrative), which produced the same result: the immigrant workers had higher difficulty scores than the other workers and particularly from the legal and administrative standpoints. The criteria used targeted the human dimensions associated with the lack of understanding during the process and with communication problems in reading documents, completing forms and verbally describing precisely the accident events, the injury circumstances and the medical symptoms.http://journals.openedition.org/pistes/3025immigrant workerwork injurywork compensationevaluation
spellingShingle Sylvie Gravel
Jean-Marc Brodeur
François Champagne
Katherine Lippel
Louis Patry
Laurence Boucheron
Michel Fournier
Bilkis Vissandjée
Critères pour apprécier les difficultés d’accès à l’indemnisation des travailleurs immigrants victimes de lésions professionnelles
Perspectives Interdisciplinaires sur le Travail et la Santé
immigrant worker
work injury
work compensation
evaluation
title Critères pour apprécier les difficultés d’accès à l’indemnisation des travailleurs immigrants victimes de lésions professionnelles
title_full Critères pour apprécier les difficultés d’accès à l’indemnisation des travailleurs immigrants victimes de lésions professionnelles
title_fullStr Critères pour apprécier les difficultés d’accès à l’indemnisation des travailleurs immigrants victimes de lésions professionnelles
title_full_unstemmed Critères pour apprécier les difficultés d’accès à l’indemnisation des travailleurs immigrants victimes de lésions professionnelles
title_short Critères pour apprécier les difficultés d’accès à l’indemnisation des travailleurs immigrants victimes de lésions professionnelles
title_sort criteres pour apprecier les difficultes d acces a l indemnisation des travailleurs immigrants victimes de lesions professionnelles
topic immigrant worker
work injury
work compensation
evaluation
url http://journals.openedition.org/pistes/3025
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