Managing substitutive and complementary technologies in cultural institutions: Market/mission perspectives
Digitalization and artificial intelligence are changing modern business organizations. New technologies help to analyze business environment, track customers, control work performance and improve prod-ucts. The aforementioned phenomenon has received considerably little attention in current literatur...
Main Authors: | , |
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Format: | Article |
Language: | English |
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University of Split, Faculty of Economics
2020-01-01
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Series: | Management : Journal of Contemporary Management Issues |
Subjects: | |
Online Access: | https://hrcak.srce.hr/file/354833 |
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author | Artur Modlinski Luis Moreira Pinto |
author_facet | Artur Modlinski Luis Moreira Pinto |
author_sort | Artur Modlinski |
collection | DOAJ |
description | Digitalization and artificial intelligence are changing modern business organizations. New technologies help to analyze business environment, track customers, control work performance and improve prod-ucts. The aforementioned phenomenon has received considerably little attention in current literature on culture management. Our goal is to find (1) what types of technologies are used by cultural institutions (CIs) and (2) for what reason. The hypothesis of the article is that CIs use various technologies and tools. Websites, leaflets and audiovisual materials of 139 CIs around the world (theaters, art galleries, opera houses, museums) were analyzed. It was found that CIs use both complementary (CT) as well as substitutive technologies (ST) for managerial and mission-oriented purposes. In our article, the matrix of technologies used by CIs is proposed. Our findings suggest that CIs adapt to changing technological environment by implementing tools that support them in the mission’s fulfillment and management. Moreover, new technologies are used by CIs as both employees’ reinforcement as well as their replace-ment. |
first_indexed | 2024-04-24T09:18:20Z |
format | Article |
id | doaj.art-ab3c8f1c55124019b59f3cee92e1b167 |
institution | Directory Open Access Journal |
issn | 1331-0194 1846-3363 |
language | English |
last_indexed | 2024-04-24T09:18:20Z |
publishDate | 2020-01-01 |
publisher | University of Split, Faculty of Economics |
record_format | Article |
series | Management : Journal of Contemporary Management Issues |
spelling | doaj.art-ab3c8f1c55124019b59f3cee92e1b1672024-04-15T16:27:11ZengUniversity of Split, Faculty of EconomicsManagement : Journal of Contemporary Management Issues1331-01941846-33632020-01-0125Special issue11010.30924/mjcmi.25.s.2Managing substitutive and complementary technologies in cultural institutions: Market/mission perspectivesArtur Modlinski0Luis Moreira Pinto1University of Łódź, Faculty of Management, Department of Management, Łódź, PolandBeira Interior (UBI) University, Covilhã, PortugalDigitalization and artificial intelligence are changing modern business organizations. New technologies help to analyze business environment, track customers, control work performance and improve prod-ucts. The aforementioned phenomenon has received considerably little attention in current literature on culture management. Our goal is to find (1) what types of technologies are used by cultural institutions (CIs) and (2) for what reason. The hypothesis of the article is that CIs use various technologies and tools. Websites, leaflets and audiovisual materials of 139 CIs around the world (theaters, art galleries, opera houses, museums) were analyzed. It was found that CIs use both complementary (CT) as well as substitutive technologies (ST) for managerial and mission-oriented purposes. In our article, the matrix of technologies used by CIs is proposed. Our findings suggest that CIs adapt to changing technological environment by implementing tools that support them in the mission’s fulfillment and management. Moreover, new technologies are used by CIs as both employees’ reinforcement as well as their replace-ment.https://hrcak.srce.hr/file/354833culture managementtechnologyartificial intelligencecultural studiesheritage managementdigitalization |
spellingShingle | Artur Modlinski Luis Moreira Pinto Managing substitutive and complementary technologies in cultural institutions: Market/mission perspectives Management : Journal of Contemporary Management Issues culture management technology artificial intelligence cultural studies heritage management digitalization |
title | Managing substitutive and complementary technologies in cultural institutions: Market/mission perspectives |
title_full | Managing substitutive and complementary technologies in cultural institutions: Market/mission perspectives |
title_fullStr | Managing substitutive and complementary technologies in cultural institutions: Market/mission perspectives |
title_full_unstemmed | Managing substitutive and complementary technologies in cultural institutions: Market/mission perspectives |
title_short | Managing substitutive and complementary technologies in cultural institutions: Market/mission perspectives |
title_sort | managing substitutive and complementary technologies in cultural institutions market mission perspectives |
topic | culture management technology artificial intelligence cultural studies heritage management digitalization |
url | https://hrcak.srce.hr/file/354833 |
work_keys_str_mv | AT arturmodlinski managingsubstitutiveandcomplementarytechnologiesinculturalinstitutionsmarketmissionperspectives AT luismoreirapinto managingsubstitutiveandcomplementarytechnologiesinculturalinstitutionsmarketmissionperspectives |