Negative consequences of failing to communicate uncertainties during a pandemic: an online randomised controlled trial on COVID-19 vaccines

Objective To examine the impact of the government communicating uncertainties relating to COVID-19 vaccine effectiveness on vaccination intention and trust after people are exposed to conflicting information.Design Experimental design where participants were randomly allocated to one of two groups.S...

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Main Authors: Eleonore Batteux, Avri Bilovich, Samuel G B Johnson, David Tuckett
Format: Article
Language:English
Published: BMJ Publishing Group 2022-09-01
Series:BMJ Open
Online Access:https://bmjopen.bmj.com/content/12/9/e051352.full
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author Eleonore Batteux
Avri Bilovich
Samuel G B Johnson
David Tuckett
author_facet Eleonore Batteux
Avri Bilovich
Samuel G B Johnson
David Tuckett
author_sort Eleonore Batteux
collection DOAJ
description Objective To examine the impact of the government communicating uncertainties relating to COVID-19 vaccine effectiveness on vaccination intention and trust after people are exposed to conflicting information.Design Experimental design where participants were randomly allocated to one of two groups.Setting Online.Participants 328 adults from a UK research panel.Intervention Participants received either certain or uncertain communications from a government representative about COVID-19 vaccine effectiveness, before receiving conflicting information about effectiveness.Main outcome measures Vaccination intention and trust in government.Results Compared with those who received the uncertain announcement from the government, participants who received the certain announcement reported a greater loss of vaccination intention (d=0.34, 95% CI (0.12 to 0.56), p=0.002) and trust (d=0.34, 95% CI (0.12 to 0.56), p=0.002) after receiving conflicting information.Conclusions Communicating with certainty about COVID-19 vaccines reduces vaccination intention and trust if conflicting information arises, whereas communicating uncertainties can protect people from the negative impact of exposure to conflicting information. There are likely to be other factors affecting vaccine intentions, which we do not account for in this study.Trial registration number Open Science Framework: https://osf.io/c73px/.
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spelling doaj.art-ab5739c776de48c7908405285d5579542022-12-22T04:24:49ZengBMJ Publishing GroupBMJ Open2044-60552022-09-0112910.1136/bmjopen-2021-051352Negative consequences of failing to communicate uncertainties during a pandemic: an online randomised controlled trial on COVID-19 vaccinesEleonore Batteux0Avri Bilovich1Samuel G B Johnson2David Tuckett3Centre for the Study of Decision-Making Uncertainty, University College London, London, UKCentre for the Study of Decision-Making Uncertainty, University College London, London, UKDepartment of Psychology, University of Warwick, Coventry, UKCentre for the Study of Decision-Making Uncertainty, University College London, London, UKObjective To examine the impact of the government communicating uncertainties relating to COVID-19 vaccine effectiveness on vaccination intention and trust after people are exposed to conflicting information.Design Experimental design where participants were randomly allocated to one of two groups.Setting Online.Participants 328 adults from a UK research panel.Intervention Participants received either certain or uncertain communications from a government representative about COVID-19 vaccine effectiveness, before receiving conflicting information about effectiveness.Main outcome measures Vaccination intention and trust in government.Results Compared with those who received the uncertain announcement from the government, participants who received the certain announcement reported a greater loss of vaccination intention (d=0.34, 95% CI (0.12 to 0.56), p=0.002) and trust (d=0.34, 95% CI (0.12 to 0.56), p=0.002) after receiving conflicting information.Conclusions Communicating with certainty about COVID-19 vaccines reduces vaccination intention and trust if conflicting information arises, whereas communicating uncertainties can protect people from the negative impact of exposure to conflicting information. There are likely to be other factors affecting vaccine intentions, which we do not account for in this study.Trial registration number Open Science Framework: https://osf.io/c73px/.https://bmjopen.bmj.com/content/12/9/e051352.full
spellingShingle Eleonore Batteux
Avri Bilovich
Samuel G B Johnson
David Tuckett
Negative consequences of failing to communicate uncertainties during a pandemic: an online randomised controlled trial on COVID-19 vaccines
BMJ Open
title Negative consequences of failing to communicate uncertainties during a pandemic: an online randomised controlled trial on COVID-19 vaccines
title_full Negative consequences of failing to communicate uncertainties during a pandemic: an online randomised controlled trial on COVID-19 vaccines
title_fullStr Negative consequences of failing to communicate uncertainties during a pandemic: an online randomised controlled trial on COVID-19 vaccines
title_full_unstemmed Negative consequences of failing to communicate uncertainties during a pandemic: an online randomised controlled trial on COVID-19 vaccines
title_short Negative consequences of failing to communicate uncertainties during a pandemic: an online randomised controlled trial on COVID-19 vaccines
title_sort negative consequences of failing to communicate uncertainties during a pandemic an online randomised controlled trial on covid 19 vaccines
url https://bmjopen.bmj.com/content/12/9/e051352.full
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