Bed, Breakfast and Friendship: Intimacy and Distance in Small-Scale Hospitality Businesses
Through an analysis of the narrative of a Bed and Breakfast (B & B) and art gal-lery owner, the emergence of intimacy as a commercial value in the hospitality industry is illustrated. This is a formation of economic value where economic ra-tionality as a motive for commercial activity is rejecte...
Main Authors: | , |
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Format: | Article |
Language: | English |
Published: |
Linköping University Electronic Press
2010-09-01
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Series: | Culture Unbound: Journal of Current Cultural Research |
Subjects: | |
Online Access: | http://dx.doi.org/10.3384/cu.2000.1525.10221365 |
_version_ | 1818962052655349760 |
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author | Johan Hultman Erika Andersson Cederholm |
author_facet | Johan Hultman Erika Andersson Cederholm |
author_sort | Johan Hultman |
collection | DOAJ |
description | Through an analysis of the narrative of a Bed and Breakfast (B & B) and art gal-lery owner, the emergence of intimacy as a commercial value in the hospitality industry is illustrated. This is a formation of economic value where economic ra-tionality as a motive for commercial activity is rejected. Simultaneously though, a different set of market attitudes are performed by hospitality practitioners in the course of everyday interactions with customers, and a tension between emotional, spatial and temporal intimacy and distance is uncovered and discussed. It is con-cluded that commercial friendship is a more complex issue than what has been acknowledged so far in the hospitality literature. A continued discussion of inti-macy in hospitality will therefore affect the cultural understanding of emotions, identity and lifestyle values on the one hand, and business strategy, value creation and markets on the other. |
first_indexed | 2024-12-20T12:23:12Z |
format | Article |
id | doaj.art-ab5b5f8c02fc4715b6fddee0d5d9c081 |
institution | Directory Open Access Journal |
issn | 2000-1525 |
language | English |
last_indexed | 2024-12-20T12:23:12Z |
publishDate | 2010-09-01 |
publisher | Linköping University Electronic Press |
record_format | Article |
series | Culture Unbound: Journal of Current Cultural Research |
spelling | doaj.art-ab5b5f8c02fc4715b6fddee0d5d9c0812022-12-21T19:40:56ZengLinköping University Electronic PressCulture Unbound: Journal of Current Cultural Research2000-15252010-09-012365380Bed, Breakfast and Friendship: Intimacy and Distance in Small-Scale Hospitality BusinessesJohan HultmanErika Andersson CederholmThrough an analysis of the narrative of a Bed and Breakfast (B & B) and art gal-lery owner, the emergence of intimacy as a commercial value in the hospitality industry is illustrated. This is a formation of economic value where economic ra-tionality as a motive for commercial activity is rejected. Simultaneously though, a different set of market attitudes are performed by hospitality practitioners in the course of everyday interactions with customers, and a tension between emotional, spatial and temporal intimacy and distance is uncovered and discussed. It is con-cluded that commercial friendship is a more complex issue than what has been acknowledged so far in the hospitality literature. A continued discussion of inti-macy in hospitality will therefore affect the cultural understanding of emotions, identity and lifestyle values on the one hand, and business strategy, value creation and markets on the other.http://dx.doi.org/10.3384/cu.2000.1525.10221365Hospitalityintimacydistanceperformativityboundary worklife-style entrepreneurs |
spellingShingle | Johan Hultman Erika Andersson Cederholm Bed, Breakfast and Friendship: Intimacy and Distance in Small-Scale Hospitality Businesses Culture Unbound: Journal of Current Cultural Research Hospitality intimacy distance performativity boundary work life-style entrepreneurs |
title | Bed, Breakfast and Friendship: Intimacy and Distance in Small-Scale Hospitality Businesses |
title_full | Bed, Breakfast and Friendship: Intimacy and Distance in Small-Scale Hospitality Businesses |
title_fullStr | Bed, Breakfast and Friendship: Intimacy and Distance in Small-Scale Hospitality Businesses |
title_full_unstemmed | Bed, Breakfast and Friendship: Intimacy and Distance in Small-Scale Hospitality Businesses |
title_short | Bed, Breakfast and Friendship: Intimacy and Distance in Small-Scale Hospitality Businesses |
title_sort | bed breakfast and friendship intimacy and distance in small scale hospitality businesses |
topic | Hospitality intimacy distance performativity boundary work life-style entrepreneurs |
url | http://dx.doi.org/10.3384/cu.2000.1525.10221365 |
work_keys_str_mv | AT johanhultman bedbreakfastandfriendshipintimacyanddistanceinsmallscalehospitalitybusinesses AT erikaanderssoncederholm bedbreakfastandfriendshipintimacyanddistanceinsmallscalehospitalitybusinesses |