Bedside shift report: Nurses opinions based on their experiences
Abstract Background Nurse bedside shift report (BSR) improves satisfaction, quality and safety. Yet, postimplementation adoption rates remain low in hospitals where BSR has been introduced. Further research is needed to understand what content is most appropriate to discuss during BSR and what facil...
Main Authors: | , , , , , |
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Format: | Article |
Language: | English |
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Wiley
2021-05-01
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Series: | Nursing Open |
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Online Access: | https://doi.org/10.1002/nop2.755 |
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author | Joseph Jimmerson Patricia Wright Patricia A. Cowan Tammy King‐Jones Claudia J. Beverly Geoffrey Curran |
author_facet | Joseph Jimmerson Patricia Wright Patricia A. Cowan Tammy King‐Jones Claudia J. Beverly Geoffrey Curran |
author_sort | Joseph Jimmerson |
collection | DOAJ |
description | Abstract Background Nurse bedside shift report (BSR) improves satisfaction, quality and safety. Yet, postimplementation adoption rates remain low in hospitals where BSR has been introduced. Further research is needed to understand what content is most appropriate to discuss during BSR and what facilitators are from the clinical nurses' perspective. Aims Identify and describe acute care clinical nurses' and nursing supervisors' experiences and opinions regarding: process of BSR, appropriate content for BSR and barriers and facilitators related to implementation of BSR. Design A phenomenological qualitative study was conducted at an acute care 500 bed, not‐for‐profit academic medical centre located in the southern United States. Methods Clinical nurses (N = 22) and nursing supervisors (N = 12) from every inpatient division were recruited and interviewed. The data were analysed for relationships, similarities and differences. Themes were then identified by two independent researchers. Results Five themes were identified: (a) time constraints and clinical nurse's workflow must be taken into consideration; (b) a modified approach is necessary; (c) process and specific critical content should be individualized so that it is meaningful for all parties involved; (d) specific critical content that should be discussed outside the patient's room; and (e) specific critical content that should be discussed inside the patient's room. Conclusions One way to minimize interruptions is to conduct BSR using a modified approach, where a portion of the hand‐off occurs inside and outside the patient's room. In addition, this study identified the nurses' preferred location where specific critical topics should be discussed. Relevance to clinical practice Results from this study should be used to inform the practice BSR so the desired outcomes of patient and family satisfaction, nursing quality and patient safety can be realized. This study should influence future research aimed at identifying strategies for successful implementation and sustained use of BSR. The COREQ checklist was used to write manuscript. |
first_indexed | 2024-12-14T15:32:41Z |
format | Article |
id | doaj.art-ab814642137948068620a125cee9e106 |
institution | Directory Open Access Journal |
issn | 2054-1058 |
language | English |
last_indexed | 2024-12-14T15:32:41Z |
publishDate | 2021-05-01 |
publisher | Wiley |
record_format | Article |
series | Nursing Open |
spelling | doaj.art-ab814642137948068620a125cee9e1062022-12-21T22:55:49ZengWileyNursing Open2054-10582021-05-01831393140510.1002/nop2.755Bedside shift report: Nurses opinions based on their experiencesJoseph Jimmerson0Patricia Wright1Patricia A. Cowan2Tammy King‐Jones3Claudia J. Beverly4Geoffrey Curran5University of Arkansas for Medical Sciences Little Rock AR USAUniversity of Arkansas for Medical Sciences Little Rock AR USAUniversity of Arkansas for Medical Sciences Little Rock AR USAUniversity of Arkansas for Medical Sciences Little Rock AR USAUniversity of Arkansas for Medical Sciences Little Rock AR USAUniversity of Arkansas for Medical Sciences Little Rock AR USAAbstract Background Nurse bedside shift report (BSR) improves satisfaction, quality and safety. Yet, postimplementation adoption rates remain low in hospitals where BSR has been introduced. Further research is needed to understand what content is most appropriate to discuss during BSR and what facilitators are from the clinical nurses' perspective. Aims Identify and describe acute care clinical nurses' and nursing supervisors' experiences and opinions regarding: process of BSR, appropriate content for BSR and barriers and facilitators related to implementation of BSR. Design A phenomenological qualitative study was conducted at an acute care 500 bed, not‐for‐profit academic medical centre located in the southern United States. Methods Clinical nurses (N = 22) and nursing supervisors (N = 12) from every inpatient division were recruited and interviewed. The data were analysed for relationships, similarities and differences. Themes were then identified by two independent researchers. Results Five themes were identified: (a) time constraints and clinical nurse's workflow must be taken into consideration; (b) a modified approach is necessary; (c) process and specific critical content should be individualized so that it is meaningful for all parties involved; (d) specific critical content that should be discussed outside the patient's room; and (e) specific critical content that should be discussed inside the patient's room. Conclusions One way to minimize interruptions is to conduct BSR using a modified approach, where a portion of the hand‐off occurs inside and outside the patient's room. In addition, this study identified the nurses' preferred location where specific critical topics should be discussed. Relevance to clinical practice Results from this study should be used to inform the practice BSR so the desired outcomes of patient and family satisfaction, nursing quality and patient safety can be realized. This study should influence future research aimed at identifying strategies for successful implementation and sustained use of BSR. The COREQ checklist was used to write manuscript.https://doi.org/10.1002/nop2.755bedside shift reporthand‐offnursing reportpatient hand‐offshift report |
spellingShingle | Joseph Jimmerson Patricia Wright Patricia A. Cowan Tammy King‐Jones Claudia J. Beverly Geoffrey Curran Bedside shift report: Nurses opinions based on their experiences Nursing Open bedside shift report hand‐off nursing report patient hand‐off shift report |
title | Bedside shift report: Nurses opinions based on their experiences |
title_full | Bedside shift report: Nurses opinions based on their experiences |
title_fullStr | Bedside shift report: Nurses opinions based on their experiences |
title_full_unstemmed | Bedside shift report: Nurses opinions based on their experiences |
title_short | Bedside shift report: Nurses opinions based on their experiences |
title_sort | bedside shift report nurses opinions based on their experiences |
topic | bedside shift report hand‐off nursing report patient hand‐off shift report |
url | https://doi.org/10.1002/nop2.755 |
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