Perceived transaction cost and its antecedents associated with fintech users' intention: Evidence from Pakistan
Researches depict a considerable degree of acknowledgment of financial technology improvement in Pakistan. However, the costs blocking clients' intention to utilize financial technology remain dubious. Building upon Transaction Cost Economics and Innovation diffusion theory, this paper hypothes...
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| Format: | Article |
| Language: | English |
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Elsevier
2023-04-01
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| Series: | Heliyon |
| Subjects: | |
| Online Access: | http://www.sciencedirect.com/science/article/pii/S2405844023023472 |
| _version_ | 1797836968780890112 |
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| author | Chunling Li Nosherwan Khaliq Leslie Chinove Usama Khaliq Mirzat Ullah Zoltán Lakner József Popp |
| author_facet | Chunling Li Nosherwan Khaliq Leslie Chinove Usama Khaliq Mirzat Ullah Zoltán Lakner József Popp |
| author_sort | Chunling Li |
| collection | DOAJ |
| description | Researches depict a considerable degree of acknowledgment of financial technology improvement in Pakistan. However, the costs blocking clients' intention to utilize financial technology remain dubious. Building upon Transaction Cost Economics and Innovation diffusion theory, this paper hypothesizes that consumers' transaction cost of fintech is affected by nine antecedents: perceived asset specificity, complexity, product uncertainty, behavioral uncertainty, transaction frequency, dependability, limitations, convenience, and economic utility. Transaction cost has a negative relationship with consumers' intentions to use fintech for online buying or availing services. We tested the model using data gathered from the individuals. The results show that factors that are positively related to consumers' perceived transaction cost, among them product uncertainty (β = 0.231) is the greatest of factors, followed by behavior uncertainty (β = 0.209) and asset specificity (β = 0.17), those that are negatively associated are dependability (β = 0.11), and convenience (β = 0.224). The study is limited in scope, focusing primarily on cost factors. Future research may analyze additional cost-related elements and the actual use of financial technology by using samples from different countries. |
| first_indexed | 2024-04-09T15:18:33Z |
| format | Article |
| id | doaj.art-abcf1ea1821d41f6ad10e9055e707e39 |
| institution | Directory Open Access Journal |
| issn | 2405-8440 |
| language | English |
| last_indexed | 2024-04-09T15:18:33Z |
| publishDate | 2023-04-01 |
| publisher | Elsevier |
| record_format | Article |
| series | Heliyon |
| spelling | doaj.art-abcf1ea1821d41f6ad10e9055e707e392023-04-29T14:55:29ZengElsevierHeliyon2405-84402023-04-0194e15140Perceived transaction cost and its antecedents associated with fintech users' intention: Evidence from PakistanChunling Li0Nosherwan Khaliq1Leslie Chinove2Usama Khaliq3Mirzat Ullah4Zoltán Lakner5József Popp6School of Economics and Management, Yanshan University, Qinhuangdao 066004, ChinaSchool of Economics and Management, Yanshan University, Qinhuangdao 066004, China; Corresponding author.School of Economics and Management, Yanshan University, Qinhuangdao 066004, ChinaBusiness School, Sichuan University, Chengdu, 610000, ChinaGraduate School of Economics and Management, Ural Federal University, Mira 19, 620002 Yekaterinburg, RussiaDepartment of Agricultural Business and Economics, Institute of Agricultural and Food Economics, Hungarian University of Agriculture and Life Sciences, Budapest, Hungary; Faculty of Agriculture, University of Science and Technology, Aliero, NigeriaJohn von Neumann University, Hungarian National Bank – Research Center, Izsáki út 10, 6000 Kecskemét, Hungary; College of Business and Economics, University of Johannesburg, Johannesburg 2006, South AfricaResearches depict a considerable degree of acknowledgment of financial technology improvement in Pakistan. However, the costs blocking clients' intention to utilize financial technology remain dubious. Building upon Transaction Cost Economics and Innovation diffusion theory, this paper hypothesizes that consumers' transaction cost of fintech is affected by nine antecedents: perceived asset specificity, complexity, product uncertainty, behavioral uncertainty, transaction frequency, dependability, limitations, convenience, and economic utility. Transaction cost has a negative relationship with consumers' intentions to use fintech for online buying or availing services. We tested the model using data gathered from the individuals. The results show that factors that are positively related to consumers' perceived transaction cost, among them product uncertainty (β = 0.231) is the greatest of factors, followed by behavior uncertainty (β = 0.209) and asset specificity (β = 0.17), those that are negatively associated are dependability (β = 0.11), and convenience (β = 0.224). The study is limited in scope, focusing primarily on cost factors. Future research may analyze additional cost-related elements and the actual use of financial technology by using samples from different countries.http://www.sciencedirect.com/science/article/pii/S2405844023023472Perceived transaction costCost antecedentsFintechIDTTCE |
| spellingShingle | Chunling Li Nosherwan Khaliq Leslie Chinove Usama Khaliq Mirzat Ullah Zoltán Lakner József Popp Perceived transaction cost and its antecedents associated with fintech users' intention: Evidence from Pakistan Heliyon Perceived transaction cost Cost antecedents Fintech IDT TCE |
| title | Perceived transaction cost and its antecedents associated with fintech users' intention: Evidence from Pakistan |
| title_full | Perceived transaction cost and its antecedents associated with fintech users' intention: Evidence from Pakistan |
| title_fullStr | Perceived transaction cost and its antecedents associated with fintech users' intention: Evidence from Pakistan |
| title_full_unstemmed | Perceived transaction cost and its antecedents associated with fintech users' intention: Evidence from Pakistan |
| title_short | Perceived transaction cost and its antecedents associated with fintech users' intention: Evidence from Pakistan |
| title_sort | perceived transaction cost and its antecedents associated with fintech users intention evidence from pakistan |
| topic | Perceived transaction cost Cost antecedents Fintech IDT TCE |
| url | http://www.sciencedirect.com/science/article/pii/S2405844023023472 |
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