Satisfaction of Supplementary Insurance and Medical Services during Trips in War Survivors and their Families
<strong>Introduction: </strong>During trips the imposed costs are aggravated due to time and financial limits, not being familiar with treatment centers that are covered by the insurances and charges for accommodation. Insurance, especially supplementary treatment services insurance can...
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| Format: | Article |
| Language: | English |
| Published: |
International Travel Medicine Center of Iran
2016-06-01
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| Series: | International Journal of Travel Medicine and Global Health |
| Subjects: | |
| Online Access: | http://www.ijtmgh.com/article_33013_0a51f340c9fd5c339e333bb57e5d3eda.pdf |
| _version_ | 1818489092871028736 |
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| author | Mohammadreza Soroush Batool Mousavi Farzaneh Maftoon Kazem Mohammad Zohreh Ganjparvar |
| author_facet | Mohammadreza Soroush Batool Mousavi Farzaneh Maftoon Kazem Mohammad Zohreh Ganjparvar |
| author_sort | Mohammadreza Soroush |
| collection | DOAJ |
| description | <strong>Introduction: </strong>During trips the imposed costs are aggravated due to time and financial limits, not being familiar with treatment centers that are covered by the insurances and charges for accommodation. Insurance, especially supplementary treatment services insurance can be an appropriate solution to decrease these costs. These kinds of insurances cover a range of services including outpatient services to hospitalization and even sometimes unlimited services. The purpose of this study was to evaluate the satisfaction of war survivors and their families under the cover of supplementary insurance from medical care during trips. <br/><strong>Methods:</strong> This study was cross -sectional descriptive. The size of studied population was 77 people from war survivors and their families who were assessed by a provided questionnaire in 2015. The including criteria was war survivors and their families under the cover of Veterans and Martyrs Affair Foundation (VMAF) and supplementary insurance war survivors. The prepared questionnaire included two sections; the first section was included the personal indications and the second section included satisfaction evaluations. <br/><strong>Results:</strong> The prevalence of using medical care during trips in war survivors and their families was 2.72% and using medical care with supplemental insurance in trips was 1.5%. The obtained results from the questionnaires revealed that the highest satisfaction on medical care services and its distance belongs to the veterans' families with the mean of 4.57and 4.27, respectively. In the subject of taking back the costs, martyrs’ families were the least satisfied with the mean of 2.17. A significant relationship was found between sex and distance of the medical care services in trips (p=0.046). Men had more satisfaction compared to women. Finally it can be mentioned that there was not a significant relationship between client group and distance of medical care services during trips (p=0.067). <br/><strong>Conclusion:</strong> According to the results, affording the costs and paying them back by the insurance company needs modifications. |
| first_indexed | 2024-12-10T16:59:07Z |
| format | Article |
| id | doaj.art-ac60d58ca5eb467e9190b28a879cf7d8 |
| institution | Directory Open Access Journal |
| issn | 2322-1100 2476-5759 |
| language | English |
| last_indexed | 2024-12-10T16:59:07Z |
| publishDate | 2016-06-01 |
| publisher | International Travel Medicine Center of Iran |
| record_format | Article |
| series | International Journal of Travel Medicine and Global Health |
| spelling | doaj.art-ac60d58ca5eb467e9190b28a879cf7d82022-12-22T01:40:37ZengInternational Travel Medicine Center of IranInternational Journal of Travel Medicine and Global Health2322-11002476-57592016-06-0142656810.20286/ijtmgh-0402633013Satisfaction of Supplementary Insurance and Medical Services during Trips in War Survivors and their FamiliesMohammadreza Soroush0Batool Mousavi1Farzaneh Maftoon2Kazem Mohammad3Zohreh Ganjparvar4Janbazan Medical and Engineering Research Center (JMERC), Tehran, IranPrevention Department, Janbazan Medical and Engineering Research Center (JMERC), Tehran, IranHealth Services Management Group of Health Metrics Research Center, Iranian Institute for Health Sciences Research, ACECR, Tehran, IranEpidemiology and Statistical Department, Health Faculty, Tehran University of Medical Sciences, Tehran, IranJanbazan Medical and Engineering Research Center (JMERC), Tehran, Iran<strong>Introduction: </strong>During trips the imposed costs are aggravated due to time and financial limits, not being familiar with treatment centers that are covered by the insurances and charges for accommodation. Insurance, especially supplementary treatment services insurance can be an appropriate solution to decrease these costs. These kinds of insurances cover a range of services including outpatient services to hospitalization and even sometimes unlimited services. The purpose of this study was to evaluate the satisfaction of war survivors and their families under the cover of supplementary insurance from medical care during trips. <br/><strong>Methods:</strong> This study was cross -sectional descriptive. The size of studied population was 77 people from war survivors and their families who were assessed by a provided questionnaire in 2015. The including criteria was war survivors and their families under the cover of Veterans and Martyrs Affair Foundation (VMAF) and supplementary insurance war survivors. The prepared questionnaire included two sections; the first section was included the personal indications and the second section included satisfaction evaluations. <br/><strong>Results:</strong> The prevalence of using medical care during trips in war survivors and their families was 2.72% and using medical care with supplemental insurance in trips was 1.5%. The obtained results from the questionnaires revealed that the highest satisfaction on medical care services and its distance belongs to the veterans' families with the mean of 4.57and 4.27, respectively. In the subject of taking back the costs, martyrs’ families were the least satisfied with the mean of 2.17. A significant relationship was found between sex and distance of the medical care services in trips (p=0.046). Men had more satisfaction compared to women. Finally it can be mentioned that there was not a significant relationship between client group and distance of medical care services during trips (p=0.067). <br/><strong>Conclusion:</strong> According to the results, affording the costs and paying them back by the insurance company needs modifications.http://www.ijtmgh.com/article_33013_0a51f340c9fd5c339e333bb57e5d3eda.pdfTravelInsuranceSatisfactionMedical Services |
| spellingShingle | Mohammadreza Soroush Batool Mousavi Farzaneh Maftoon Kazem Mohammad Zohreh Ganjparvar Satisfaction of Supplementary Insurance and Medical Services during Trips in War Survivors and their Families International Journal of Travel Medicine and Global Health Travel Insurance Satisfaction Medical Services |
| title | Satisfaction of Supplementary Insurance and Medical Services during Trips in War Survivors and their Families |
| title_full | Satisfaction of Supplementary Insurance and Medical Services during Trips in War Survivors and their Families |
| title_fullStr | Satisfaction of Supplementary Insurance and Medical Services during Trips in War Survivors and their Families |
| title_full_unstemmed | Satisfaction of Supplementary Insurance and Medical Services during Trips in War Survivors and their Families |
| title_short | Satisfaction of Supplementary Insurance and Medical Services during Trips in War Survivors and their Families |
| title_sort | satisfaction of supplementary insurance and medical services during trips in war survivors and their families |
| topic | Travel Insurance Satisfaction Medical Services |
| url | http://www.ijtmgh.com/article_33013_0a51f340c9fd5c339e333bb57e5d3eda.pdf |
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