A Scoping Review of Empirical Evidence on (Digital) Public Services Co-Creation

A Scoping Review of Empirical Evidence on (Digital) Public Services Co-Creation

The public sector is facing significant challenges regarding public services provision, including declination of users’ trust and limited resources. An alternative approach to traditional public service provision with the potential to address these challenges is the co-creation of public services. C...

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Bibliographic Details
Main Authors: A. Paula Rodriguez Müller, Cesar Casiano Flores, Valerie Albrecht, Trui Steen, Joep Crompvoets
Format: Article
Language:English
Published: MDPI AG 2021-11-01
Series:Administrative Sciences
Subjects:
co-creation
public services
digital transformation
scoping review
PRISMA
Online Access:https://www.mdpi.com/2076-3387/11/4/130

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