The Acceptance Technology Model for Adoption of Social Media Marketing in Jabodetabek
The research aimed to provide information about the influence and impacts of social media marketing (SMM) in promoting micro, small, and medium enterprises (MSMEs) in Indonesia. The approach of the research was quantitative research with data collection method using the electronic questionnaires of...
Main Authors: | , |
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Format: | Article |
Language: | English |
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Bina Nusantara University
2021-03-01
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Series: | Journal the Winners |
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Online Access: | https://journal.binus.ac.id/index.php/winners/article/view/7073 |
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author | Adeline Hope Pranoto Paul Lumbantobing |
author_facet | Adeline Hope Pranoto Paul Lumbantobing |
author_sort | Adeline Hope Pranoto |
collection | DOAJ |
description | The research aimed to provide information about the influence and impacts of social media marketing (SMM) in promoting micro, small, and medium enterprises (MSMEs) in Indonesia. The approach of the research was quantitative research with data collection method using the electronic questionnaires of Google forms obtaining 163 respondents who were owners of MSMEs in Jakarta and Tangerang. The measurement model of outer and inner model was analyzed by SmartPLS software. Structural Equation Model was being used to test the relations of each construct. The findings show that SMM positively mediates: 1) the relationship between perceived usefulness and impact on business, 2) the relationship between perceived ease of use and impact on business, 3) the relationship between compatibility and impact on business, and 4) the relationship between cost and impact on business, which conclude that SMM has positive impacts on business. On the other hand, SMM negatively mediates the relationship between facilitating conditions and impact on business. The research implies that the adoption of social media marketing by MSMEs is encouraged by such factors as usefulness, ease of use, compatibility, and cost. Hence it is advisable that MSMEs facilitate the employees with technical infrastructures and training to increase productivity and performance. |
first_indexed | 2024-12-24T05:05:25Z |
format | Article |
id | doaj.art-ac94e30081704a6ca18f8624a84bd70b |
institution | Directory Open Access Journal |
issn | 1412-1212 2541-2388 |
language | English |
last_indexed | 2024-12-24T05:05:25Z |
publishDate | 2021-03-01 |
publisher | Bina Nusantara University |
record_format | Article |
series | Journal the Winners |
spelling | doaj.art-ac94e30081704a6ca18f8624a84bd70b2022-12-21T17:13:50ZengBina Nusantara UniversityJournal the Winners1412-12122541-23882021-03-0122110.21512/tw.v22i1.70736147The Acceptance Technology Model for Adoption of Social Media Marketing in JabodetabekAdeline Hope Pranoto0Paul Lumbantobing1Universitas Pelita HarapanUniversitas Pelita HarapanThe research aimed to provide information about the influence and impacts of social media marketing (SMM) in promoting micro, small, and medium enterprises (MSMEs) in Indonesia. The approach of the research was quantitative research with data collection method using the electronic questionnaires of Google forms obtaining 163 respondents who were owners of MSMEs in Jakarta and Tangerang. The measurement model of outer and inner model was analyzed by SmartPLS software. Structural Equation Model was being used to test the relations of each construct. The findings show that SMM positively mediates: 1) the relationship between perceived usefulness and impact on business, 2) the relationship between perceived ease of use and impact on business, 3) the relationship between compatibility and impact on business, and 4) the relationship between cost and impact on business, which conclude that SMM has positive impacts on business. On the other hand, SMM negatively mediates the relationship between facilitating conditions and impact on business. The research implies that the adoption of social media marketing by MSMEs is encouraged by such factors as usefulness, ease of use, compatibility, and cost. Hence it is advisable that MSMEs facilitate the employees with technical infrastructures and training to increase productivity and performance.https://journal.binus.ac.id/index.php/winners/article/view/7073perceived usefulnessperceived ease of usecompatibilityfacilitating conditionssocial media marketing |
spellingShingle | Adeline Hope Pranoto Paul Lumbantobing The Acceptance Technology Model for Adoption of Social Media Marketing in Jabodetabek Journal the Winners perceived usefulness perceived ease of use compatibility facilitating conditions social media marketing |
title | The Acceptance Technology Model for Adoption of Social Media Marketing in Jabodetabek |
title_full | The Acceptance Technology Model for Adoption of Social Media Marketing in Jabodetabek |
title_fullStr | The Acceptance Technology Model for Adoption of Social Media Marketing in Jabodetabek |
title_full_unstemmed | The Acceptance Technology Model for Adoption of Social Media Marketing in Jabodetabek |
title_short | The Acceptance Technology Model for Adoption of Social Media Marketing in Jabodetabek |
title_sort | acceptance technology model for adoption of social media marketing in jabodetabek |
topic | perceived usefulness perceived ease of use compatibility facilitating conditions social media marketing |
url | https://journal.binus.ac.id/index.php/winners/article/view/7073 |
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