The Acceptance Technology Model for Adoption of Social Media Marketing in Jabodetabek

The research aimed to provide information about the influence and impacts of social media marketing (SMM) in promoting micro, small, and medium enterprises (MSMEs) in Indonesia. The approach of the research was quantitative research with data collection method using the electronic questionnaires of...

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Main Authors: Adeline Hope Pranoto, Paul Lumbantobing
Format: Article
Language:English
Published: Bina Nusantara University 2021-03-01
Series:Journal the Winners
Subjects:
Online Access:https://journal.binus.ac.id/index.php/winners/article/view/7073
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author Adeline Hope Pranoto
Paul Lumbantobing
author_facet Adeline Hope Pranoto
Paul Lumbantobing
author_sort Adeline Hope Pranoto
collection DOAJ
description The research aimed to provide information about the influence and impacts of social media marketing (SMM) in promoting micro, small, and medium enterprises (MSMEs) in Indonesia. The approach of the research was quantitative research with data collection method using the electronic questionnaires of Google forms obtaining 163 respondents who were owners of MSMEs in Jakarta and Tangerang. The measurement model of outer and inner model was analyzed by SmartPLS software. Structural Equation Model was being used to test the relations of each construct. The findings show that SMM positively mediates: 1) the relationship between perceived usefulness and impact on business, 2) the relationship between perceived ease of use and impact on business, 3) the relationship between compatibility and impact on business, and 4) the relationship between cost and impact on business, which conclude that SMM has positive impacts on business. On the other hand, SMM negatively mediates the relationship between facilitating conditions and impact on business. The research implies that the adoption of social media marketing by MSMEs is encouraged by such factors as usefulness, ease of use, compatibility, and cost. Hence it is advisable that MSMEs facilitate the employees with technical infrastructures and training to increase productivity and performance.
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spelling doaj.art-ac94e30081704a6ca18f8624a84bd70b2022-12-21T17:13:50ZengBina Nusantara UniversityJournal the Winners1412-12122541-23882021-03-0122110.21512/tw.v22i1.70736147The Acceptance Technology Model for Adoption of Social Media Marketing in JabodetabekAdeline Hope Pranoto0Paul Lumbantobing1Universitas Pelita HarapanUniversitas Pelita HarapanThe research aimed to provide information about the influence and impacts of social media marketing (SMM) in promoting micro, small, and medium enterprises (MSMEs) in Indonesia. The approach of the research was quantitative research with data collection method using the electronic questionnaires of Google forms obtaining 163 respondents who were owners of MSMEs in Jakarta and Tangerang. The measurement model of outer and inner model was analyzed by SmartPLS software. Structural Equation Model was being used to test the relations of each construct. The findings show that SMM positively mediates: 1) the relationship between perceived usefulness and impact on business, 2) the relationship between perceived ease of use and impact on business, 3) the relationship between compatibility and impact on business, and 4) the relationship between cost and impact on business, which conclude that SMM has positive impacts on business. On the other hand, SMM negatively mediates the relationship between facilitating conditions and impact on business. The research implies that the adoption of social media marketing by MSMEs is encouraged by such factors as usefulness, ease of use, compatibility, and cost. Hence it is advisable that MSMEs facilitate the employees with technical infrastructures and training to increase productivity and performance.https://journal.binus.ac.id/index.php/winners/article/view/7073perceived usefulnessperceived ease of usecompatibilityfacilitating conditionssocial media marketing
spellingShingle Adeline Hope Pranoto
Paul Lumbantobing
The Acceptance Technology Model for Adoption of Social Media Marketing in Jabodetabek
Journal the Winners
perceived usefulness
perceived ease of use
compatibility
facilitating conditions
social media marketing
title The Acceptance Technology Model for Adoption of Social Media Marketing in Jabodetabek
title_full The Acceptance Technology Model for Adoption of Social Media Marketing in Jabodetabek
title_fullStr The Acceptance Technology Model for Adoption of Social Media Marketing in Jabodetabek
title_full_unstemmed The Acceptance Technology Model for Adoption of Social Media Marketing in Jabodetabek
title_short The Acceptance Technology Model for Adoption of Social Media Marketing in Jabodetabek
title_sort acceptance technology model for adoption of social media marketing in jabodetabek
topic perceived usefulness
perceived ease of use
compatibility
facilitating conditions
social media marketing
url https://journal.binus.ac.id/index.php/winners/article/view/7073
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AT adelinehopepranoto acceptancetechnologymodelforadoptionofsocialmediamarketinginjabodetabek
AT paullumbantobing acceptancetechnologymodelforadoptionofsocialmediamarketinginjabodetabek