SAFETY CULTURE IN HIGH COMPLEXITY SERVICES IN THE CONTEXT OF THE COVID-19 PANDEMIC
Objective: to evaluate the patient safety culture in high complexity units of a teaching hospital in times of pandemic. Method: cross-sectional design, carried out in emergency and intensive care units in 2021. We used the self-administered instrument Hospital Survey on Patient Safety Culture with...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
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Universidade Federal do Paraná
2022-11-01
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| Series: | Cogitare Enfermagem |
| Subjects: | |
| Online Access: | https://revistas.ufpr.br/cogitare/article/view/87865 |
| Summary: | Objective: to evaluate the patient safety culture in high complexity units of a teaching hospital in times of pandemic.
Method: cross-sectional design, carried out in emergency and intensive care units in 2021. We used the self-administered instrument Hospital Survey on Patient Safety Culture with 103 professionals from the multi-professional team. Descriptive analyses and instrument consistency were performed.
Results: the strongest areas for patient safety culture were the dimensions teamwork in the unit (79.5%) and expectations and actions of the supervisor/leadership to promote patient safety (73.6%). While the dimensions non-punitive response to error (37.9%) and internal transfers and shift change (31.8%) stood out in the weak areas. A predominance of adverse events underreporting was observed (53.5%).
Conclusion: critical sectors, even during the pandemic, showed strengthened areas, although fear of punishment and problems regarding information transfers were highlighted by professionals. |
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| ISSN: | 1414-8536 2176-9133 |