SAFETY CULTURE IN HIGH COMPLEXITY SERVICES IN THE CONTEXT OF THE COVID-19 PANDEMIC

Objective: to evaluate the patient safety culture in high complexity units of a teaching hospital in times of pandemic. Method: cross-sectional design, carried out in emergency and intensive care units in 2021. We used the self-administered instrument Hospital Survey on Patient Safety Culture with...

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Main Authors: Luana Elaine Haas, Mari Ângela Gaedke, José Augustinho Mendes Santos
Format: Article
Language:English
Published: Universidade Federal do Paraná 2022-11-01
Series:Cogitare Enfermagem
Subjects:
Online Access:https://revistas.ufpr.br/cogitare/article/view/87865
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author Luana Elaine Haas
Mari Ângela Gaedke
José Augustinho Mendes Santos
author_facet Luana Elaine Haas
Mari Ângela Gaedke
José Augustinho Mendes Santos
author_sort Luana Elaine Haas
collection DOAJ
description Objective: to evaluate the patient safety culture in high complexity units of a teaching hospital in times of pandemic. Method: cross-sectional design, carried out in emergency and intensive care units in 2021. We used the self-administered instrument Hospital Survey on Patient Safety Culture with 103 professionals from the multi-professional team. Descriptive analyses and instrument consistency were performed. Results: the strongest areas for patient safety culture were the dimensions teamwork in the unit (79.5%) and expectations and actions of the supervisor/leadership to promote patient safety (73.6%). While the dimensions non-punitive response to error (37.9%) and internal transfers and shift change (31.8%) stood out in the weak areas. A predominance of adverse events underreporting was observed (53.5%). Conclusion: critical sectors, even during the pandemic, showed strengthened areas, although fear of punishment and problems regarding information transfers were highlighted by professionals.
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spelling doaj.art-ace70fdedad64cc8b49f0725765178f92022-12-22T04:41:30ZengUniversidade Federal do ParanáCogitare Enfermagem1414-85362176-91332022-11-0127010.5380/ce.v27i0.8786538655SAFETY CULTURE IN HIGH COMPLEXITY SERVICES IN THE CONTEXT OF THE COVID-19 PANDEMICLuana Elaine HaasMari Ângela GaedkeJosé Augustinho Mendes SantosObjective: to evaluate the patient safety culture in high complexity units of a teaching hospital in times of pandemic. Method: cross-sectional design, carried out in emergency and intensive care units in 2021. We used the self-administered instrument Hospital Survey on Patient Safety Culture with 103 professionals from the multi-professional team. Descriptive analyses and instrument consistency were performed. Results: the strongest areas for patient safety culture were the dimensions teamwork in the unit (79.5%) and expectations and actions of the supervisor/leadership to promote patient safety (73.6%). While the dimensions non-punitive response to error (37.9%) and internal transfers and shift change (31.8%) stood out in the weak areas. A predominance of adverse events underreporting was observed (53.5%). Conclusion: critical sectors, even during the pandemic, showed strengthened areas, although fear of punishment and problems regarding information transfers were highlighted by professionals.https://revistas.ufpr.br/cogitare/article/view/87865patient safetyorganizational culturecritical careinterdisciplinary researchcovid-19.
spellingShingle Luana Elaine Haas
Mari Ângela Gaedke
José Augustinho Mendes Santos
SAFETY CULTURE IN HIGH COMPLEXITY SERVICES IN THE CONTEXT OF THE COVID-19 PANDEMIC
Cogitare Enfermagem
patient safety
organizational culture
critical care
interdisciplinary research
covid-19.
title SAFETY CULTURE IN HIGH COMPLEXITY SERVICES IN THE CONTEXT OF THE COVID-19 PANDEMIC
title_full SAFETY CULTURE IN HIGH COMPLEXITY SERVICES IN THE CONTEXT OF THE COVID-19 PANDEMIC
title_fullStr SAFETY CULTURE IN HIGH COMPLEXITY SERVICES IN THE CONTEXT OF THE COVID-19 PANDEMIC
title_full_unstemmed SAFETY CULTURE IN HIGH COMPLEXITY SERVICES IN THE CONTEXT OF THE COVID-19 PANDEMIC
title_short SAFETY CULTURE IN HIGH COMPLEXITY SERVICES IN THE CONTEXT OF THE COVID-19 PANDEMIC
title_sort safety culture in high complexity services in the context of the covid 19 pandemic
topic patient safety
organizational culture
critical care
interdisciplinary research
covid-19.
url https://revistas.ufpr.br/cogitare/article/view/87865
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