ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB): BASED ON EMPLOYEE COMPETENCE AND ITS EFFECT ON EMPLOYEE PERFORMANCE

This study investigates the factors that influence employee performance at a dairy cow company in Batu City, Indonesia. This study uses employee competence variables that affect employee performance with organizational citizenship behavior (OCB) as a mediating variable. This research is categorized...

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Main Author: Endang Suswati
Format: Article
Language:English
Published: University of Brawijaya 2022-06-01
Series:Jurnal Aplikasi Manajemen
Subjects:
Online Access:https://jurnaljam.ub.ac.id/index.php/jam/article/view/2738
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author Endang Suswati
author_facet Endang Suswati
author_sort Endang Suswati
collection DOAJ
description This study investigates the factors that influence employee performance at a dairy cow company in Batu City, Indonesia. This study uses employee competence variables that affect employee performance with organizational citizenship behavior (OCB) as a mediating variable. This research is categorized as an explanatory research type. Respondents in this study were all employees. The determination of the number of samples in this study used the saturated sample technique with a total sample of 100 respondents. The data collection method used a questionnaire. The data was analyzed using Smart Partial Least Square (SmartPLS). The analysis results prove that employee competence significantly affects organizational citizenship behavior (OCB). Employee competence has a significant effect on employee performance. Organizational Citizenship Behavior has a significant effect on Employee performance. Competency significantly affects employee performance through Organizational Citizenship Behavior (OCB). The next researcher can re-examine and develop the concepts used for research and contribute to the renewal and development of human resource management science by integrating other variables such as organizational commitment, job satisfaction, and leadership.
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spelling doaj.art-ace9e27a861c4f95a1a5bf2d8ded2fe82022-12-22T02:42:36ZengUniversity of BrawijayaJurnal Aplikasi Manajemen1693-52412302-63322022-06-0120210.21776/ub.jam.2022.020.02.151380ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB): BASED ON EMPLOYEE COMPETENCE AND ITS EFFECT ON EMPLOYEE PERFORMANCEEndang Suswati0Faculty of Economics and Business, Universitas Gajayana Malang, IndonesiaThis study investigates the factors that influence employee performance at a dairy cow company in Batu City, Indonesia. This study uses employee competence variables that affect employee performance with organizational citizenship behavior (OCB) as a mediating variable. This research is categorized as an explanatory research type. Respondents in this study were all employees. The determination of the number of samples in this study used the saturated sample technique with a total sample of 100 respondents. The data collection method used a questionnaire. The data was analyzed using Smart Partial Least Square (SmartPLS). The analysis results prove that employee competence significantly affects organizational citizenship behavior (OCB). Employee competence has a significant effect on employee performance. Organizational Citizenship Behavior has a significant effect on Employee performance. Competency significantly affects employee performance through Organizational Citizenship Behavior (OCB). The next researcher can re-examine and develop the concepts used for research and contribute to the renewal and development of human resource management science by integrating other variables such as organizational commitment, job satisfaction, and leadership.https://jurnaljam.ub.ac.id/index.php/jam/article/view/2738employee performanceemployee competenceorganizational citizenship behavior
spellingShingle Endang Suswati
ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB): BASED ON EMPLOYEE COMPETENCE AND ITS EFFECT ON EMPLOYEE PERFORMANCE
Jurnal Aplikasi Manajemen
employee performance
employee competence
organizational citizenship behavior
title ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB): BASED ON EMPLOYEE COMPETENCE AND ITS EFFECT ON EMPLOYEE PERFORMANCE
title_full ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB): BASED ON EMPLOYEE COMPETENCE AND ITS EFFECT ON EMPLOYEE PERFORMANCE
title_fullStr ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB): BASED ON EMPLOYEE COMPETENCE AND ITS EFFECT ON EMPLOYEE PERFORMANCE
title_full_unstemmed ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB): BASED ON EMPLOYEE COMPETENCE AND ITS EFFECT ON EMPLOYEE PERFORMANCE
title_short ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB): BASED ON EMPLOYEE COMPETENCE AND ITS EFFECT ON EMPLOYEE PERFORMANCE
title_sort organizational citizenship behavior ocb based on employee competence and its effect on employee performance
topic employee performance
employee competence
organizational citizenship behavior
url https://jurnaljam.ub.ac.id/index.php/jam/article/view/2738
work_keys_str_mv AT endangsuswati organizationalcitizenshipbehaviorocbbasedonemployeecompetenceanditseffectonemployeeperformance