Efficiency of medical technology in measuring service quality in the Nigerian healthcare sector
The medical sector is one of the service sectors whose core value is based on quality services. However, maintaining quality within healthcare settings is a complicated task. Medical innovations and quality care are critical in the current market environment, thus creating a strong rivalry between s...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
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Elsevier
2022-01-01
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| Series: | International Journal of Africa Nursing Sciences |
| Subjects: | |
| Online Access: | http://www.sciencedirect.com/science/article/pii/S221413912200004X |
| _version_ | 1818212165248614400 |
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| author | Taofeeq D. Moshood Shahryar Sorooshian Gusman Nawanir Saktioto Okfalisa |
| author_facet | Taofeeq D. Moshood Shahryar Sorooshian Gusman Nawanir Saktioto Okfalisa |
| author_sort | Taofeeq D. Moshood |
| collection | DOAJ |
| description | The medical sector is one of the service sectors whose core value is based on quality services. However, maintaining quality within healthcare settings is a complicated task. Medical innovations and quality care are critical in the current market environment, thus creating a strong rivalry between service providers. For this reason, healthcare centers must evaluate the standard of their care. The article examines medical technologies and the quality of the services to see if medical technology will increase the quality of services in the healthcare system in a sustainable healthcare system. This paper followed a systemic literature review using ATLAS.ti 9 tools, in which the proof was saved, classified, and interpreted. Study findings have shown the importance of medical technology in the contemporary era. Further studies found that cleanliness, sanitation, physicians’ expertise, nurses’ abilities, and other aspects, which can be viewed as standard care, impressed patients in the hospital environment. In general, the study results may enable hospital managers and medical staff to perceive medical technology as an essential factor that significantly determines the quality of service in Nigeria’s healthcare sector. |
| first_indexed | 2024-12-12T05:44:03Z |
| format | Article |
| id | doaj.art-aced049531d443f5a1c86659fd1946a8 |
| institution | Directory Open Access Journal |
| issn | 2214-1391 |
| language | English |
| last_indexed | 2024-12-12T05:44:03Z |
| publishDate | 2022-01-01 |
| publisher | Elsevier |
| record_format | Article |
| series | International Journal of Africa Nursing Sciences |
| spelling | doaj.art-aced049531d443f5a1c86659fd1946a82022-12-22T00:35:50ZengElsevierInternational Journal of Africa Nursing Sciences2214-13912022-01-0116100397Efficiency of medical technology in measuring service quality in the Nigerian healthcare sectorTaofeeq D. Moshood0Shahryar Sorooshian1Gusman Nawanir2Saktioto Okfalisa3Faculty of Industrial Management, Universiti Malaysia Pahang, Pahang, MalaysiaDepartment of Business Administration, University of Gothenburg, Gothenburg, Sweden; Corresponding author.Faculty of Industrial Management, Universiti Malaysia Pahang, Pahang, MalaysiaDepartment of Informatics, Universitas Islam Negeri Sultan Syarif Kasim, IndonesiaThe medical sector is one of the service sectors whose core value is based on quality services. However, maintaining quality within healthcare settings is a complicated task. Medical innovations and quality care are critical in the current market environment, thus creating a strong rivalry between service providers. For this reason, healthcare centers must evaluate the standard of their care. The article examines medical technologies and the quality of the services to see if medical technology will increase the quality of services in the healthcare system in a sustainable healthcare system. This paper followed a systemic literature review using ATLAS.ti 9 tools, in which the proof was saved, classified, and interpreted. Study findings have shown the importance of medical technology in the contemporary era. Further studies found that cleanliness, sanitation, physicians’ expertise, nurses’ abilities, and other aspects, which can be viewed as standard care, impressed patients in the hospital environment. In general, the study results may enable hospital managers and medical staff to perceive medical technology as an essential factor that significantly determines the quality of service in Nigeria’s healthcare sector.http://www.sciencedirect.com/science/article/pii/S221413912200004XHealthcare sectorNigeriaMedical technologyService qualityHospital management |
| spellingShingle | Taofeeq D. Moshood Shahryar Sorooshian Gusman Nawanir Saktioto Okfalisa Efficiency of medical technology in measuring service quality in the Nigerian healthcare sector International Journal of Africa Nursing Sciences Healthcare sector Nigeria Medical technology Service quality Hospital management |
| title | Efficiency of medical technology in measuring service quality in the Nigerian healthcare sector |
| title_full | Efficiency of medical technology in measuring service quality in the Nigerian healthcare sector |
| title_fullStr | Efficiency of medical technology in measuring service quality in the Nigerian healthcare sector |
| title_full_unstemmed | Efficiency of medical technology in measuring service quality in the Nigerian healthcare sector |
| title_short | Efficiency of medical technology in measuring service quality in the Nigerian healthcare sector |
| title_sort | efficiency of medical technology in measuring service quality in the nigerian healthcare sector |
| topic | Healthcare sector Nigeria Medical technology Service quality Hospital management |
| url | http://www.sciencedirect.com/science/article/pii/S221413912200004X |
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