Reciprocal Influence between Digital Emotional Intelligence and Agile Mindset in an Agile Environment

In today’s digital era, where communication is primarily conducted using computers and other technological devices, an agile mindset is not enough to be sustainable. Given the significant influence of human behaviour in agile environments, it is common for emotions to come into play among team membe...

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Main Authors: Refilwe Theopheline Leeuw, Nazeer Joseph
Format: Article
Language:English
Published: MDPI AG 2023-10-01
Series:Administrative Sciences
Subjects:
Online Access:https://www.mdpi.com/2076-3387/13/11/228
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author Refilwe Theopheline Leeuw
Nazeer Joseph
author_facet Refilwe Theopheline Leeuw
Nazeer Joseph
author_sort Refilwe Theopheline Leeuw
collection DOAJ
description In today’s digital era, where communication is primarily conducted using computers and other technological devices, an agile mindset is not enough to be sustainable. Given the significant influence of human behaviour in agile environments, it is common for emotions to come into play among team members, particularly when they seek to assert their opinions or perspectives. Having digital emotional intelligence (DEQ) is crucial for agile team members in the current digital age, as it allows them to comprehend the emotions of their fellow team members using digital tools and technologies. This study focused on determining the reciprocal influence for team members between DEQ and an agile mindset in an agile environment. Qualitative research was implemented using semi-structured interviews. The identified participants were industry agnostic and were the team members working in agile projects, transitioning to agile and working in hybrid projects. The findings revealed that the intersection of agile mindset and DEQ is self-awareness. Self-awareness includes psychological empowerment, communication and collaboration, and respect. Possessing an agile mindset and DEQ in an agile environment has advantages, including improved virtual collaboration, faster adaptation to new technologies, better management of digital distractions, enhanced customer focus in digital channels, and improved data literacy.
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spelling doaj.art-ad07501f30c644f7ba013202b6ca5ad92023-11-24T14:22:36ZengMDPI AGAdministrative Sciences2076-33872023-10-01131122810.3390/admsci13110228Reciprocal Influence between Digital Emotional Intelligence and Agile Mindset in an Agile EnvironmentRefilwe Theopheline Leeuw0Nazeer Joseph1Department of Applied Information Systems, College of Business and Economics, University of Johannesburg, Johannesburg 2006, South AfricaDepartment of Applied Information Systems, College of Business and Economics, University of Johannesburg, Johannesburg 2006, South AfricaIn today’s digital era, where communication is primarily conducted using computers and other technological devices, an agile mindset is not enough to be sustainable. Given the significant influence of human behaviour in agile environments, it is common for emotions to come into play among team members, particularly when they seek to assert their opinions or perspectives. Having digital emotional intelligence (DEQ) is crucial for agile team members in the current digital age, as it allows them to comprehend the emotions of their fellow team members using digital tools and technologies. This study focused on determining the reciprocal influence for team members between DEQ and an agile mindset in an agile environment. Qualitative research was implemented using semi-structured interviews. The identified participants were industry agnostic and were the team members working in agile projects, transitioning to agile and working in hybrid projects. The findings revealed that the intersection of agile mindset and DEQ is self-awareness. Self-awareness includes psychological empowerment, communication and collaboration, and respect. Possessing an agile mindset and DEQ in an agile environment has advantages, including improved virtual collaboration, faster adaptation to new technologies, better management of digital distractions, enhanced customer focus in digital channels, and improved data literacy.https://www.mdpi.com/2076-3387/13/11/228agile mindsetagile mindsetemotional intelligencedigital emotional intelligenceagile project management
spellingShingle Refilwe Theopheline Leeuw
Nazeer Joseph
Reciprocal Influence between Digital Emotional Intelligence and Agile Mindset in an Agile Environment
Administrative Sciences
agile mindset
agile mindset
emotional intelligence
digital emotional intelligence
agile project management
title Reciprocal Influence between Digital Emotional Intelligence and Agile Mindset in an Agile Environment
title_full Reciprocal Influence between Digital Emotional Intelligence and Agile Mindset in an Agile Environment
title_fullStr Reciprocal Influence between Digital Emotional Intelligence and Agile Mindset in an Agile Environment
title_full_unstemmed Reciprocal Influence between Digital Emotional Intelligence and Agile Mindset in an Agile Environment
title_short Reciprocal Influence between Digital Emotional Intelligence and Agile Mindset in an Agile Environment
title_sort reciprocal influence between digital emotional intelligence and agile mindset in an agile environment
topic agile mindset
agile mindset
emotional intelligence
digital emotional intelligence
agile project management
url https://www.mdpi.com/2076-3387/13/11/228
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