The Designing of Model of Influence Factors in Organizational Citizenship Behaviorand the Role of it in Employees’ Performance

This study has been implemented to investigate the effect of context factors on the organizational citizenship behavior and employees’ performance. To this aim a questionnaire for measuring these variables has been designed and by being sure about validity and reliability of the measuring instrument...

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Main Authors: Farajallah Rahimi, Afshin Qasemi, kiomars Ahmadi
Format: Article
Language:fas
Published: Defence Industries Training and Research Institute 2013-09-01
Series:بهبود مدیریت
Subjects:
Online Access:https://www.behboodmodiriat.ir/article_42827_eb29d80d8abeddfd82fca726f0f9e973.pdf
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author Farajallah Rahimi
Afshin Qasemi
kiomars Ahmadi
author_facet Farajallah Rahimi
Afshin Qasemi
kiomars Ahmadi
author_sort Farajallah Rahimi
collection DOAJ
description This study has been implemented to investigate the effect of context factors on the organizational citizenship behavior and employees’ performance. To this aim a questionnaire for measuring these variables has been designed and by being sure about validity and reliability of the measuring instrument by confirmation and exploration factor analysis has been distributed among a sample including 325 bank employees. The research methodology of this study is descriptive-correlational and in a clear manner based on the structural equations’ model. The obtained result of the research model indicated that the context factors can affect the citizenship behavior and the employees’ behavior of these banks according to the path analysis model presented. Also, among the context factors individual factors have more determining effect of the organizational citizenship behavior than other factors. At the end, in order to achieve better performance through settling the organizational citizenship behavior some suggestions have been presented.
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spelling doaj.art-ad15c87e66c44fa685c114b4fc10c83c2023-03-08T07:20:16ZfasDefence Industries Training and Research Instituteبهبود مدیریت2251-89912783-090X2013-09-017310712342827The Designing of Model of Influence Factors in Organizational Citizenship Behaviorand the Role of it in Employees’ PerformanceFarajallah Rahimi0Afshin Qasemi1kiomars Ahmadi2Assistant Professor, Faculty of Economics and Social Sciences, Shahid Chamran University of Ahvaz, Ahvaz, Iran.Msc in Business Management, Faculty of Economics and Social Sciences, Shahid Chamran University of Ahvaz, Ahvaz, Iran.Assistant Professor, Faculty of Human Sciences, Islamic Azad University Sanandaj Branch, Sanandaj, Iran.This study has been implemented to investigate the effect of context factors on the organizational citizenship behavior and employees’ performance. To this aim a questionnaire for measuring these variables has been designed and by being sure about validity and reliability of the measuring instrument by confirmation and exploration factor analysis has been distributed among a sample including 325 bank employees. The research methodology of this study is descriptive-correlational and in a clear manner based on the structural equations’ model. The obtained result of the research model indicated that the context factors can affect the citizenship behavior and the employees’ behavior of these banks according to the path analysis model presented. Also, among the context factors individual factors have more determining effect of the organizational citizenship behavior than other factors. At the end, in order to achieve better performance through settling the organizational citizenship behavior some suggestions have been presented.https://www.behboodmodiriat.ir/article_42827_eb29d80d8abeddfd82fca726f0f9e973.pdfindividual factorsmanagement factorsorganizational factorsorganizational citizenship behavioremployees’ performance
spellingShingle Farajallah Rahimi
Afshin Qasemi
kiomars Ahmadi
The Designing of Model of Influence Factors in Organizational Citizenship Behaviorand the Role of it in Employees’ Performance
بهبود مدیریت
individual factors
management factors
organizational factors
organizational citizenship behavior
employees’ performance
title The Designing of Model of Influence Factors in Organizational Citizenship Behaviorand the Role of it in Employees’ Performance
title_full The Designing of Model of Influence Factors in Organizational Citizenship Behaviorand the Role of it in Employees’ Performance
title_fullStr The Designing of Model of Influence Factors in Organizational Citizenship Behaviorand the Role of it in Employees’ Performance
title_full_unstemmed The Designing of Model of Influence Factors in Organizational Citizenship Behaviorand the Role of it in Employees’ Performance
title_short The Designing of Model of Influence Factors in Organizational Citizenship Behaviorand the Role of it in Employees’ Performance
title_sort designing of model of influence factors in organizational citizenship behaviorand the role of it in employees performance
topic individual factors
management factors
organizational factors
organizational citizenship behavior
employees’ performance
url https://www.behboodmodiriat.ir/article_42827_eb29d80d8abeddfd82fca726f0f9e973.pdf
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