Advancing laboratory medicine in hospitals through health information exchange: a survey of specialist physicians in Canada

Abstract Background Laboratory testing occupies a prominent place in health care. Information technology systems have the potential to empower laboratory experts and to enhance the interpretation of test results in order to better support physicians in their quest for better and safer patient care....

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Main Authors: Louis Raymond, Éric Maillet, Marie-Claude Trudel, Josianne Marsan, Ana Ortiz de Guinea, Guy Paré
Format: Article
Language:English
Published: BMC 2020-02-01
Series:BMC Medical Informatics and Decision Making
Subjects:
Online Access:http://link.springer.com/article/10.1186/s12911-020-1061-z
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author Louis Raymond
Éric Maillet
Marie-Claude Trudel
Josianne Marsan
Ana Ortiz de Guinea
Guy Paré
author_facet Louis Raymond
Éric Maillet
Marie-Claude Trudel
Josianne Marsan
Ana Ortiz de Guinea
Guy Paré
author_sort Louis Raymond
collection DOAJ
description Abstract Background Laboratory testing occupies a prominent place in health care. Information technology systems have the potential to empower laboratory experts and to enhance the interpretation of test results in order to better support physicians in their quest for better and safer patient care. This study sought to develop a better understanding of which laboratory information exchange (LIE) systems and features specialist physicians are using in hospital settings to consult their patients’ laboratory test results, and what benefit they derive from such use. Methods As part of a broader research program on the use of health information exchange systems for laboratory medicine in Quebec, Canada, this study was designed as on online survey. Our sample is composed of 566 specialist physicians working in hospital settings, out of the 1512 physicians who responded to the survey (response rate of 17%). Respondents are representative of the targeted population of specialist physicians in terms of gender, age and hospital location. Results We first observed that 80% of the surveyed physicians used the province-wide interoperable electronic health records (iEHR) system and 93% used a laboratory results viewer (LRV) to consult laboratory test results and most (72%) use both systems to retrieve lab results. Next, our findings reveal important differences in the capabilities available in each type of system and in the use of these capabilities. Third, there are differences in the nature of the perceived benefits obtained from the use of each of these two systems. Last, the extent of use of an LRV is strongly influenced by the IT artefact itself (i.e., the hospital’s LRV available capabilities) while the use of the provincial iEHR system is influenced by its organizational context (i.e. the hospital’s size and location). Conclusions The main contribution of this study lies in its insights into the role played by context in shaping physicians’ choices about which laboratory information exchange systems to adopt and which features to use, and the different perceptions they have about benefits arising from such use. One related implication for practice is that success of LIE initiatives should not be solely assessed with basic usage statistics.
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spelling doaj.art-ad163195fb624c679272aebef233f2c42022-12-22T00:04:39ZengBMCBMC Medical Informatics and Decision Making1472-69472020-02-0120111310.1186/s12911-020-1061-zAdvancing laboratory medicine in hospitals through health information exchange: a survey of specialist physicians in CanadaLouis Raymond0Éric Maillet1Marie-Claude Trudel2Josianne Marsan3Ana Ortiz de Guinea4Guy Paré5Université du Québec à Trois-RivièresUniversité de SherbrookeHEC MontréalUniversité LavalHEC MontréalResearch Chair in Digital Health, HEC MontréalAbstract Background Laboratory testing occupies a prominent place in health care. Information technology systems have the potential to empower laboratory experts and to enhance the interpretation of test results in order to better support physicians in their quest for better and safer patient care. This study sought to develop a better understanding of which laboratory information exchange (LIE) systems and features specialist physicians are using in hospital settings to consult their patients’ laboratory test results, and what benefit they derive from such use. Methods As part of a broader research program on the use of health information exchange systems for laboratory medicine in Quebec, Canada, this study was designed as on online survey. Our sample is composed of 566 specialist physicians working in hospital settings, out of the 1512 physicians who responded to the survey (response rate of 17%). Respondents are representative of the targeted population of specialist physicians in terms of gender, age and hospital location. Results We first observed that 80% of the surveyed physicians used the province-wide interoperable electronic health records (iEHR) system and 93% used a laboratory results viewer (LRV) to consult laboratory test results and most (72%) use both systems to retrieve lab results. Next, our findings reveal important differences in the capabilities available in each type of system and in the use of these capabilities. Third, there are differences in the nature of the perceived benefits obtained from the use of each of these two systems. Last, the extent of use of an LRV is strongly influenced by the IT artefact itself (i.e., the hospital’s LRV available capabilities) while the use of the provincial iEHR system is influenced by its organizational context (i.e. the hospital’s size and location). Conclusions The main contribution of this study lies in its insights into the role played by context in shaping physicians’ choices about which laboratory information exchange systems to adopt and which features to use, and the different perceptions they have about benefits arising from such use. One related implication for practice is that success of LIE initiatives should not be solely assessed with basic usage statistics.http://link.springer.com/article/10.1186/s12911-020-1061-zLaboratory information exchangeInformation systemsLaboratory medicineSpecialist physicianHospitalPerceived benefits
spellingShingle Louis Raymond
Éric Maillet
Marie-Claude Trudel
Josianne Marsan
Ana Ortiz de Guinea
Guy Paré
Advancing laboratory medicine in hospitals through health information exchange: a survey of specialist physicians in Canada
BMC Medical Informatics and Decision Making
Laboratory information exchange
Information systems
Laboratory medicine
Specialist physician
Hospital
Perceived benefits
title Advancing laboratory medicine in hospitals through health information exchange: a survey of specialist physicians in Canada
title_full Advancing laboratory medicine in hospitals through health information exchange: a survey of specialist physicians in Canada
title_fullStr Advancing laboratory medicine in hospitals through health information exchange: a survey of specialist physicians in Canada
title_full_unstemmed Advancing laboratory medicine in hospitals through health information exchange: a survey of specialist physicians in Canada
title_short Advancing laboratory medicine in hospitals through health information exchange: a survey of specialist physicians in Canada
title_sort advancing laboratory medicine in hospitals through health information exchange a survey of specialist physicians in canada
topic Laboratory information exchange
Information systems
Laboratory medicine
Specialist physician
Hospital
Perceived benefits
url http://link.springer.com/article/10.1186/s12911-020-1061-z
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