User needs over time: the market and technology maturity model (MTMM)

Abstract This paper conceptualizes how consumers perceive innovations at different stages of technology maturity. The market and technology maturity model (MTMM) combines the constructs of acceptability, acceptance, and adoption with the widely used technology readiness level (TRL). The MTMM propose...

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Main Authors: Jan Silberer, Stefanie Astfalk, Patrick Planing, Patrick Müller
Format: Article
Language:English
Published: SpringerOpen 2023-06-01
Series:Journal of Innovation and Entrepreneurship
Subjects:
Online Access:https://doi.org/10.1186/s13731-023-00302-2
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author Jan Silberer
Stefanie Astfalk
Patrick Planing
Patrick Müller
author_facet Jan Silberer
Stefanie Astfalk
Patrick Planing
Patrick Müller
author_sort Jan Silberer
collection DOAJ
description Abstract This paper conceptualizes how consumers perceive innovations at different stages of technology maturity. The market and technology maturity model (MTMM) combines the constructs of acceptability, acceptance, and adoption with the widely used technology readiness level (TRL). The MTMM proposes that different aspects impact users’ attitudes and behavior at different stages of technology maturity. To demonstrate the effect of technology maturity on the acceptance factors, a review was conducted based on previous studies on the acceptance of new technologies at various stages of technological maturity. The findings demonstrate that performance expectancy remains stable across the TRL stages, but effort expectancy tends to gain importance only after TRL 7. This indicates that consumers do not consider effort when the technology is still in early development. The results show that the importance of technology acceptance constructs differs across the stages of technology maturity. A limitation of this study is that only the most commonly used factors influencing acceptance have been considered. Future meta-studies should confirm the hypothesis with other factors such as social influence and hedonic motivation.
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spelling doaj.art-ad3d489373aa426198f7f9e616217d612023-06-11T11:28:53ZengSpringerOpenJournal of Innovation and Entrepreneurship2192-53722023-06-0112111210.1186/s13731-023-00302-2User needs over time: the market and technology maturity model (MTMM)Jan Silberer0Stefanie Astfalk1Patrick Planing2Patrick Müller3HFT Stuttgart UniversityIAO FrauenhoferHFT Stuttgart UniversityHFT Stuttgart UniversityAbstract This paper conceptualizes how consumers perceive innovations at different stages of technology maturity. The market and technology maturity model (MTMM) combines the constructs of acceptability, acceptance, and adoption with the widely used technology readiness level (TRL). The MTMM proposes that different aspects impact users’ attitudes and behavior at different stages of technology maturity. To demonstrate the effect of technology maturity on the acceptance factors, a review was conducted based on previous studies on the acceptance of new technologies at various stages of technological maturity. The findings demonstrate that performance expectancy remains stable across the TRL stages, but effort expectancy tends to gain importance only after TRL 7. This indicates that consumers do not consider effort when the technology is still in early development. The results show that the importance of technology acceptance constructs differs across the stages of technology maturity. A limitation of this study is that only the most commonly used factors influencing acceptance have been considered. Future meta-studies should confirm the hypothesis with other factors such as social influence and hedonic motivation.https://doi.org/10.1186/s13731-023-00302-2AcceptabilityAcceptanceAdoptionTechnology
spellingShingle Jan Silberer
Stefanie Astfalk
Patrick Planing
Patrick Müller
User needs over time: the market and technology maturity model (MTMM)
Journal of Innovation and Entrepreneurship
Acceptability
Acceptance
Adoption
Technology
title User needs over time: the market and technology maturity model (MTMM)
title_full User needs over time: the market and technology maturity model (MTMM)
title_fullStr User needs over time: the market and technology maturity model (MTMM)
title_full_unstemmed User needs over time: the market and technology maturity model (MTMM)
title_short User needs over time: the market and technology maturity model (MTMM)
title_sort user needs over time the market and technology maturity model mtmm
topic Acceptability
Acceptance
Adoption
Technology
url https://doi.org/10.1186/s13731-023-00302-2
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