Quality of Working Life on Residents Working in Hospitals

Background: Residents play an important role in the delivery of hospital care. They regularly work overnight, in emergency situations and with workload and stress which can affect their performance and quality of working life (QWL). This study explores the QWL and its contributory factors in residen...

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Main Authors: E Movahed Kor, M Arab, A Akbari Sari, B Ahmadi, M Hosseini Zare
Format: Article
Language:English
Published: Tehran University of Medical Sciences 2012-09-01
Series:Iranian Journal of Public Health
Subjects:
Online Access:http://journals.tums.ac.ir/PdfMed.aspx?pdf_med=/upload_files/pdf/22069.pdf&manuscript_id=22069
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author E Movahed Kor
M Arab
A Akbari Sari
B Ahmadi
M Hosseini Zare
author_facet E Movahed Kor
M Arab
A Akbari Sari
B Ahmadi
M Hosseini Zare
author_sort E Movahed Kor
collection DOAJ
description Background: Residents play an important role in the delivery of hospital care. They regularly work overnight, in emergency situations and with workload and stress which can affect their performance and quality of working life (QWL). This study explores the QWL and its contributory factors in residents working at hospitals affiliated with Tehran University of Medical Sciences (TUMS), Tehran, Iran. Methods: Medline was searched to identify questionnaires for measuring QWL in healthcare professionals and these questionnaires were used to design a comprehensive questionnaire for measuring residents QWL. Face and content validity of the questionnaire were examined by 7 experts. The questionnaire then was completed twice with one-week interval by 14 residents to assess the intera-rater reliability. Then 310 questionnaires were distributed among residents working at different specialties in 7 hospitals affiliated to TUMS including a large general hospital, two medium general hospitals and four small single specialty hospitals. Statistical analyses were performed by SPSS. Results: Totally, 263 residents (84%) completed the questionnaire. The quality of working life was very well in 18%, well in 32%, moderate in 31%, low in 14% and very low in 5% of residents. Pediatric residents had the highest and urology and internal medicine residents had the lowest quality of working life. Conclusion: The QWL is high in the majority of residents, but the QWL is still not desirable in a significant proportion of them. The questionnaire used in this study is reliable and valid. The residents' QWL still need improvement.
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spelling doaj.art-ad83108889704531a4b7696cd57494e32022-12-21T22:12:25ZengTehran University of Medical SciencesIranian Journal of Public Health2251-60852012-09-014197883Quality of Working Life on Residents Working in HospitalsE Movahed KorM ArabA Akbari SariB AhmadiM Hosseini ZareBackground: Residents play an important role in the delivery of hospital care. They regularly work overnight, in emergency situations and with workload and stress which can affect their performance and quality of working life (QWL). This study explores the QWL and its contributory factors in residents working at hospitals affiliated with Tehran University of Medical Sciences (TUMS), Tehran, Iran. Methods: Medline was searched to identify questionnaires for measuring QWL in healthcare professionals and these questionnaires were used to design a comprehensive questionnaire for measuring residents QWL. Face and content validity of the questionnaire were examined by 7 experts. The questionnaire then was completed twice with one-week interval by 14 residents to assess the intera-rater reliability. Then 310 questionnaires were distributed among residents working at different specialties in 7 hospitals affiliated to TUMS including a large general hospital, two medium general hospitals and four small single specialty hospitals. Statistical analyses were performed by SPSS. Results: Totally, 263 residents (84%) completed the questionnaire. The quality of working life was very well in 18%, well in 32%, moderate in 31%, low in 14% and very low in 5% of residents. Pediatric residents had the highest and urology and internal medicine residents had the lowest quality of working life. Conclusion: The QWL is high in the majority of residents, but the QWL is still not desirable in a significant proportion of them. The questionnaire used in this study is reliable and valid. The residents' QWL still need improvement.http://journals.tums.ac.ir/PdfMed.aspx?pdf_med=/upload_files/pdf/22069.pdf&manuscript_id=22069QualityWorking lifeResidentsHospitalIran
spellingShingle E Movahed Kor
M Arab
A Akbari Sari
B Ahmadi
M Hosseini Zare
Quality of Working Life on Residents Working in Hospitals
Iranian Journal of Public Health
Quality
Working life
Residents
Hospital
Iran
title Quality of Working Life on Residents Working in Hospitals
title_full Quality of Working Life on Residents Working in Hospitals
title_fullStr Quality of Working Life on Residents Working in Hospitals
title_full_unstemmed Quality of Working Life on Residents Working in Hospitals
title_short Quality of Working Life on Residents Working in Hospitals
title_sort quality of working life on residents working in hospitals
topic Quality
Working life
Residents
Hospital
Iran
url http://journals.tums.ac.ir/PdfMed.aspx?pdf_med=/upload_files/pdf/22069.pdf&manuscript_id=22069
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AT aakbarisari qualityofworkinglifeonresidentsworkinginhospitals
AT bahmadi qualityofworkinglifeonresidentsworkinginhospitals
AT mhosseinizare qualityofworkinglifeonresidentsworkinginhospitals