Impact of Covid19 on the development of digital service capability for value co-creation: a mediating role of service ecosystem self-adjustment
Purpose – This study aims to examine the impact of Covid19 on service ecosystem self-adjustment (SES_SA) and additionally to explore the mediating role of SES_SA on the relationship between the Covid19 pandemic and the development of digital service capability (DD_SC). Design/methodology/approach –...
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| Format: | Article |
| Language: | English |
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Emerald Publishing
2022-11-01
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| Series: | Digital Transformation and Society |
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| Online Access: | https://www.emerald.com/insight/content/doi/10.1108/DTS-04-2022-0004/full/pdf |