A mixed-methods feasibility study of a novel AI-enabled, web-based, clinical decision support system for the treatment of major depression in adults

Background: The objective of this paper is to discuss perceived clinical utility and impact on physician-patient relationship of a novel, artificial-intelligence (AI) enabled clinical decision support system (CDSS) for use in treating adults with major depression. Methods: A single arm, naturalistic...

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Main Authors: Sabrina Qassim, Grace Golden, Dominique Slowey, Mary Sarfas, Kate Whitmore, Tamara Perez, Elizabeth Strong, Eryn Lundrigan, Marie-Jeanne Fradette, Jacob Baxter, Bennet Desormeau, Myriam Tanguay-Sela, Christina Popescu, Sonia Israel, Kelly Perlman, Caitrin Armstrong, Robert Fratila, Joseph Mehltretter, Karl Looper, Warren Steiner, Soham Rej, Jordan F. Karp, Katherine Heller, Sagar V. Parikh, Rebecca McGuire-Snieckus, Manuela Ferrari, Howard Margolese, David Benrimoh
Format: Article
Language:English
Published: Elsevier 2023-12-01
Series:Journal of Affective Disorders Reports
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S2666915323002159
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author Sabrina Qassim
Grace Golden
Dominique Slowey
Mary Sarfas
Kate Whitmore
Tamara Perez
Elizabeth Strong
Eryn Lundrigan
Marie-Jeanne Fradette
Jacob Baxter
Bennet Desormeau
Myriam Tanguay-Sela
Christina Popescu
Sonia Israel
Kelly Perlman
Caitrin Armstrong
Robert Fratila
Joseph Mehltretter
Karl Looper
Warren Steiner
Soham Rej
Jordan F. Karp
Katherine Heller
Sagar V. Parikh
Rebecca McGuire-Snieckus
Manuela Ferrari
Howard Margolese
David Benrimoh
author_facet Sabrina Qassim
Grace Golden
Dominique Slowey
Mary Sarfas
Kate Whitmore
Tamara Perez
Elizabeth Strong
Eryn Lundrigan
Marie-Jeanne Fradette
Jacob Baxter
Bennet Desormeau
Myriam Tanguay-Sela
Christina Popescu
Sonia Israel
Kelly Perlman
Caitrin Armstrong
Robert Fratila
Joseph Mehltretter
Karl Looper
Warren Steiner
Soham Rej
Jordan F. Karp
Katherine Heller
Sagar V. Parikh
Rebecca McGuire-Snieckus
Manuela Ferrari
Howard Margolese
David Benrimoh
author_sort Sabrina Qassim
collection DOAJ
description Background: The objective of this paper is to discuss perceived clinical utility and impact on physician-patient relationship of a novel, artificial-intelligence (AI) enabled clinical decision support system (CDSS) for use in treating adults with major depression. Methods: A single arm, naturalistic follow-up study aimed at assessing the acceptability and useability of the software. Patients had a baseline appointment, followed by a minimum of two appointments with the CDSS. Study exit questionnaires and interviews were conducted to assess perceived clinical utility, impact on patient-physician relationship, and understanding and trust. 7 physicians and 17 patients, of which 14 completed, consented to participate. Results: 86 % of physicians (6/7) felt the information provided by the CDSS provided more comprehensive understanding of patient situations. 71 % (5/7) felt the information was helpful. 86 % of physicians (6/7) reported the AI/predictive model was useful when deciding treatment. 62 % of patients (8/13) reported improved care due to the tool, and 46 %(6/13) reported a significantly or somewhat improved physician-patient relationship 54 % reported no change. 71 % of physicians (5/7) and 62 % of patients (8/13) rated trusting the tool. Limitations: Small sample size and treatment changes prior to CDSS introduction limits ability to verify impact on outcomes. Conclusions: Qualitative results from 12 patient exit interviews are analyzed and presented. Findings suggest physicians perceived the tool as useful in conducting appointments and used it while deciding treatment. Physicians and patients generally found the tool trustworthy, and it may have positive effects on physician-patient relationships. (Study identifier: NCT04061642).
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spelling doaj.art-ade7a21ee6d3402da91c6bda29e3dbd22023-11-22T04:49:13ZengElsevierJournal of Affective Disorders Reports2666-91532023-12-0114100677A mixed-methods feasibility study of a novel AI-enabled, web-based, clinical decision support system for the treatment of major depression in adultsSabrina Qassim0Grace Golden1Dominique Slowey2Mary Sarfas3Kate Whitmore4Tamara Perez5Elizabeth Strong6Eryn Lundrigan7Marie-Jeanne Fradette8Jacob Baxter9Bennet Desormeau10Myriam Tanguay-Sela11Christina Popescu12Sonia Israel13Kelly Perlman14Caitrin Armstrong15Robert Fratila16Joseph Mehltretter17Karl Looper18Warren Steiner19Soham Rej20Jordan F. Karp21Katherine Heller22Sagar V. Parikh23Rebecca McGuire-Snieckus24Manuela Ferrari25Howard Margolese26David Benrimoh27University of Waterloo, Canada, ON, Waterloo, N2L 3G1; Aifred Health Inc., Canada, Quebec, Montreal, H3J 1M1University of Waterloo, Canada, ON, Waterloo, N2L 3G1; Aifred Health Inc., Canada, Quebec, Montreal, H3J 1M1McGill University, Canada, Quebec, Montreal, H3A 0G4; Aifred Health Inc., Canada, Quebec, Montreal, H3J 1M1McGill University, Canada, Quebec, Montreal, H3A 0G4; Aifred Health Inc., Canada, Quebec, Montreal, H3J 1M1McGill University, Canada, Quebec, Montreal, H3A 0G4; Aifred Health Inc., Canada, Quebec, Montreal, H3J 1M1McGill University, Canada, Quebec, Montreal, H3A 0G4; Aifred Health Inc., Canada, Quebec, Montreal, H3J 1M1McGill University, Canada, Quebec, Montreal, H3A 0G4; Aifred Health Inc., Canada, Quebec, Montreal, H3J 1M1McGill University, Canada, Quebec, Montreal, H3A 0G4; Aifred Health Inc., Canada, Quebec, Montreal, H3J 1M1McGill University, Canada, Quebec, Montreal, H3A 0G4; Aifred Health Inc., Canada, Quebec, Montreal, H3J 1M1McGill University, Canada, Quebec, Montreal, H3A 0G4; Aifred Health Inc., Canada, Quebec, Montreal, H3J 1M1McGill University, Canada, Quebec, Montreal, H3A 0G4; Aifred Health Inc., Canada, Quebec, Montreal, H3J 1M1Aifred Health Inc., Canada, Quebec, Montreal, H3J 1M1Aifred Health Inc., Canada, Quebec, Montreal, H3J 1M1Aifred Health Inc., Canada, Quebec, Montreal, H3J 1M1McGill University, Canada, Quebec, Montreal, H3A 0G4; Aifred Health Inc., Canada, Quebec, Montreal, H3J 1M1Aifred Health Inc., Canada, Quebec, Montreal, H3J 1M1Aifred Health Inc., Canada, Quebec, Montreal, H3J 1M1Aifred Health Inc., Canada, Quebec, Montreal, H3J 1M1Department of Psychiatry, McGill University, Canada, Quebec, Montreal, H3A 0G4Department of Psychiatry, McGill University, Canada, Quebec, Montreal, H3A 0G4Department of Psychiatry, McGill University, Canada, Quebec, Montreal, H3A 0G4University of Arizona, United States, Arizona, Tucson, 85721Duke University, United States, North Carolina, Durham, 27708University of Michigan, United States, Ann Arbor, 48109Barts and the London School of Medicine, United Kingdom, England, London, E1 2ADDouglas Mental Health University Institute, McGill University, Canada, Quebec, Verdun, H4H 1R3Department of Psychiatry, McGill University, Canada, Quebec, Montreal, H3A 0G4Aifred Health Inc., Canada, Quebec, Montreal, H3J 1M1; Department of Psychiatry, McGill University, Canada, Quebec, Montreal, H3A 0G4; Corresponding author at: 304-1600 Rue Notre-Dame O, Montreal, QC, Canada, H3J 1M1.Background: The objective of this paper is to discuss perceived clinical utility and impact on physician-patient relationship of a novel, artificial-intelligence (AI) enabled clinical decision support system (CDSS) for use in treating adults with major depression. Methods: A single arm, naturalistic follow-up study aimed at assessing the acceptability and useability of the software. Patients had a baseline appointment, followed by a minimum of two appointments with the CDSS. Study exit questionnaires and interviews were conducted to assess perceived clinical utility, impact on patient-physician relationship, and understanding and trust. 7 physicians and 17 patients, of which 14 completed, consented to participate. Results: 86 % of physicians (6/7) felt the information provided by the CDSS provided more comprehensive understanding of patient situations. 71 % (5/7) felt the information was helpful. 86 % of physicians (6/7) reported the AI/predictive model was useful when deciding treatment. 62 % of patients (8/13) reported improved care due to the tool, and 46 %(6/13) reported a significantly or somewhat improved physician-patient relationship 54 % reported no change. 71 % of physicians (5/7) and 62 % of patients (8/13) rated trusting the tool. Limitations: Small sample size and treatment changes prior to CDSS introduction limits ability to verify impact on outcomes. Conclusions: Qualitative results from 12 patient exit interviews are analyzed and presented. Findings suggest physicians perceived the tool as useful in conducting appointments and used it while deciding treatment. Physicians and patients generally found the tool trustworthy, and it may have positive effects on physician-patient relationships. (Study identifier: NCT04061642).http://www.sciencedirect.com/science/article/pii/S2666915323002159Clinical decision support systemMajor depressive disorderArtificial intelligenceFeasibilityPhysician-patient relationshipTrust
spellingShingle Sabrina Qassim
Grace Golden
Dominique Slowey
Mary Sarfas
Kate Whitmore
Tamara Perez
Elizabeth Strong
Eryn Lundrigan
Marie-Jeanne Fradette
Jacob Baxter
Bennet Desormeau
Myriam Tanguay-Sela
Christina Popescu
Sonia Israel
Kelly Perlman
Caitrin Armstrong
Robert Fratila
Joseph Mehltretter
Karl Looper
Warren Steiner
Soham Rej
Jordan F. Karp
Katherine Heller
Sagar V. Parikh
Rebecca McGuire-Snieckus
Manuela Ferrari
Howard Margolese
David Benrimoh
A mixed-methods feasibility study of a novel AI-enabled, web-based, clinical decision support system for the treatment of major depression in adults
Journal of Affective Disorders Reports
Clinical decision support system
Major depressive disorder
Artificial intelligence
Feasibility
Physician-patient relationship
Trust
title A mixed-methods feasibility study of a novel AI-enabled, web-based, clinical decision support system for the treatment of major depression in adults
title_full A mixed-methods feasibility study of a novel AI-enabled, web-based, clinical decision support system for the treatment of major depression in adults
title_fullStr A mixed-methods feasibility study of a novel AI-enabled, web-based, clinical decision support system for the treatment of major depression in adults
title_full_unstemmed A mixed-methods feasibility study of a novel AI-enabled, web-based, clinical decision support system for the treatment of major depression in adults
title_short A mixed-methods feasibility study of a novel AI-enabled, web-based, clinical decision support system for the treatment of major depression in adults
title_sort mixed methods feasibility study of a novel ai enabled web based clinical decision support system for the treatment of major depression in adults
topic Clinical decision support system
Major depressive disorder
Artificial intelligence
Feasibility
Physician-patient relationship
Trust
url http://www.sciencedirect.com/science/article/pii/S2666915323002159
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