Renal staffs' understanding of patients' experiences of transition from peritoneal dialysis to in-centre haemodialysis and their views on service improvement: A multi-site qualitative study in England and Australia.

<h4>Introduction</h4>Many studies have explored patients' experiences of dialysis and other treatments for kidney failure. This is the first qualitative multi-site international study of how staff perceive the process of a patient's transition from peritoneal dialysis to in-cen...

Full description

Bibliographic Details
Main Authors: Janet E Jones, Sarah L Damery, Kerry Allen, David W Johnson, Mark Lambie, Els Holvoet, Simon J Davies
Format: Article
Language:English
Published: Public Library of Science (PLoS) 2021-01-01
Series:PLoS ONE
Online Access:https://doi.org/10.1371/journal.pone.0254931
_version_ 1818694539182866432
author Janet E Jones
Sarah L Damery
Kerry Allen
David W Johnson
Mark Lambie
Els Holvoet
Simon J Davies
author_facet Janet E Jones
Sarah L Damery
Kerry Allen
David W Johnson
Mark Lambie
Els Holvoet
Simon J Davies
author_sort Janet E Jones
collection DOAJ
description <h4>Introduction</h4>Many studies have explored patients' experiences of dialysis and other treatments for kidney failure. This is the first qualitative multi-site international study of how staff perceive the process of a patient's transition from peritoneal dialysis to in-centre haemodialysis. Current literature suggests that transitions are poorly coordinated and may result in increased patient morbidity and mortality. This study aimed to understand staff perspectives of transition and to identify areas where clinical practice could be improved.<h4>Methods</h4>Sixty-one participants (24 UK and 37 Australia), representing a cross-section of kidney care staff, took part in seven focus groups and sixteen interviews. Data were analysed inductively and findings were synthesised across the two countries.<h4>Results</h4>For staff, good clinical practice included: effective communication with patients, well planned care pathways and continuity of care. However, staff felt that how they communicated with patients about the treatment journey could be improved. Staff worried they inadvertently made patients fear haemodialysis when trying to explain to them why going onto peritoneal dialysis first is a good option. Despite staff efforts to make transitions smooth, good continuity of care between modalities was only reported in some of the Australian hospitals where, unlike the UK, patients kept the same consultant. Timely access to an appropriate service, such as a psychologist or social worker, was not always available when staff felt it would be beneficial for the patient. Staff were aware of a disparity in access to kidney care and other healthcare professional services between some patient groups, especially those living in remote areas. This was often put down to the lack of funding and capacity within each hospital.<h4>Conclusions</h4>This research found that continuity of care between modalities was valued by staff but did not always happen. It also highlighted a number of areas for consideration when developing ways to improve care and provide appropriate support to patients as they transition from peritoneal dialysis to in-centre haemodialysis.
first_indexed 2024-12-17T13:31:11Z
format Article
id doaj.art-ae44bd5fd2ad489fb9b905cccbc18c87
institution Directory Open Access Journal
issn 1932-6203
language English
last_indexed 2024-12-17T13:31:11Z
publishDate 2021-01-01
publisher Public Library of Science (PLoS)
record_format Article
series PLoS ONE
spelling doaj.art-ae44bd5fd2ad489fb9b905cccbc18c872022-12-21T21:46:35ZengPublic Library of Science (PLoS)PLoS ONE1932-62032021-01-01167e025493110.1371/journal.pone.0254931Renal staffs' understanding of patients' experiences of transition from peritoneal dialysis to in-centre haemodialysis and their views on service improvement: A multi-site qualitative study in England and Australia.Janet E JonesSarah L DameryKerry AllenDavid W JohnsonMark LambieEls HolvoetSimon J Davies<h4>Introduction</h4>Many studies have explored patients' experiences of dialysis and other treatments for kidney failure. This is the first qualitative multi-site international study of how staff perceive the process of a patient's transition from peritoneal dialysis to in-centre haemodialysis. Current literature suggests that transitions are poorly coordinated and may result in increased patient morbidity and mortality. This study aimed to understand staff perspectives of transition and to identify areas where clinical practice could be improved.<h4>Methods</h4>Sixty-one participants (24 UK and 37 Australia), representing a cross-section of kidney care staff, took part in seven focus groups and sixteen interviews. Data were analysed inductively and findings were synthesised across the two countries.<h4>Results</h4>For staff, good clinical practice included: effective communication with patients, well planned care pathways and continuity of care. However, staff felt that how they communicated with patients about the treatment journey could be improved. Staff worried they inadvertently made patients fear haemodialysis when trying to explain to them why going onto peritoneal dialysis first is a good option. Despite staff efforts to make transitions smooth, good continuity of care between modalities was only reported in some of the Australian hospitals where, unlike the UK, patients kept the same consultant. Timely access to an appropriate service, such as a psychologist or social worker, was not always available when staff felt it would be beneficial for the patient. Staff were aware of a disparity in access to kidney care and other healthcare professional services between some patient groups, especially those living in remote areas. This was often put down to the lack of funding and capacity within each hospital.<h4>Conclusions</h4>This research found that continuity of care between modalities was valued by staff but did not always happen. It also highlighted a number of areas for consideration when developing ways to improve care and provide appropriate support to patients as they transition from peritoneal dialysis to in-centre haemodialysis.https://doi.org/10.1371/journal.pone.0254931
spellingShingle Janet E Jones
Sarah L Damery
Kerry Allen
David W Johnson
Mark Lambie
Els Holvoet
Simon J Davies
Renal staffs' understanding of patients' experiences of transition from peritoneal dialysis to in-centre haemodialysis and their views on service improvement: A multi-site qualitative study in England and Australia.
PLoS ONE
title Renal staffs' understanding of patients' experiences of transition from peritoneal dialysis to in-centre haemodialysis and their views on service improvement: A multi-site qualitative study in England and Australia.
title_full Renal staffs' understanding of patients' experiences of transition from peritoneal dialysis to in-centre haemodialysis and their views on service improvement: A multi-site qualitative study in England and Australia.
title_fullStr Renal staffs' understanding of patients' experiences of transition from peritoneal dialysis to in-centre haemodialysis and their views on service improvement: A multi-site qualitative study in England and Australia.
title_full_unstemmed Renal staffs' understanding of patients' experiences of transition from peritoneal dialysis to in-centre haemodialysis and their views on service improvement: A multi-site qualitative study in England and Australia.
title_short Renal staffs' understanding of patients' experiences of transition from peritoneal dialysis to in-centre haemodialysis and their views on service improvement: A multi-site qualitative study in England and Australia.
title_sort renal staffs understanding of patients experiences of transition from peritoneal dialysis to in centre haemodialysis and their views on service improvement a multi site qualitative study in england and australia
url https://doi.org/10.1371/journal.pone.0254931
work_keys_str_mv AT janetejones renalstaffsunderstandingofpatientsexperiencesoftransitionfromperitonealdialysistoincentrehaemodialysisandtheirviewsonserviceimprovementamultisitequalitativestudyinenglandandaustralia
AT sarahldamery renalstaffsunderstandingofpatientsexperiencesoftransitionfromperitonealdialysistoincentrehaemodialysisandtheirviewsonserviceimprovementamultisitequalitativestudyinenglandandaustralia
AT kerryallen renalstaffsunderstandingofpatientsexperiencesoftransitionfromperitonealdialysistoincentrehaemodialysisandtheirviewsonserviceimprovementamultisitequalitativestudyinenglandandaustralia
AT davidwjohnson renalstaffsunderstandingofpatientsexperiencesoftransitionfromperitonealdialysistoincentrehaemodialysisandtheirviewsonserviceimprovementamultisitequalitativestudyinenglandandaustralia
AT marklambie renalstaffsunderstandingofpatientsexperiencesoftransitionfromperitonealdialysistoincentrehaemodialysisandtheirviewsonserviceimprovementamultisitequalitativestudyinenglandandaustralia
AT elsholvoet renalstaffsunderstandingofpatientsexperiencesoftransitionfromperitonealdialysistoincentrehaemodialysisandtheirviewsonserviceimprovementamultisitequalitativestudyinenglandandaustralia
AT simonjdavies renalstaffsunderstandingofpatientsexperiencesoftransitionfromperitonealdialysistoincentrehaemodialysisandtheirviewsonserviceimprovementamultisitequalitativestudyinenglandandaustralia