Exploring E-learning Challenges During the Global COVID-19 Pandemic: A Review

The world is currently battling the coronavirus disease 2019 (COVID-19) that has been declared as a global pandemic since mid-March 2020. The pandemic has inevitably impacted social and economic activities of the nation, including those in the education sector. As the governments have mandated unive...

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Main Authors: Qurotul Aini, Mukti Budiarto, P. O. H. Putra, Untung Rahardja
Format: Article
Language:English
Published: Fakultas Ilmu Komputer, Universitas Indonesia 2020-10-01
Series:Jurnal Sistem Informasi
Subjects:
Online Access:https://jsi-tes.pusilkom.com/index.php/jsi/article/view/1011
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author Qurotul Aini
Mukti Budiarto
P. O. H. Putra
Untung Rahardja
author_facet Qurotul Aini
Mukti Budiarto
P. O. H. Putra
Untung Rahardja
author_sort Qurotul Aini
collection DOAJ
description The world is currently battling the coronavirus disease 2019 (COVID-19) that has been declared as a global pandemic since mid-March 2020. The pandemic has inevitably impacted social and economic activities of the nation, including those in the education sector. As the governments have mandated universities to close their campuses, learning activities has been forced to move online. In this difficult situation, many university administrators, lecturers, as well as students may find it difficult to adapt to the so-called “new normal” ways of learning.   Hence, as this is an unprecedented situation, this study explores the challenges faced by universities as academic institutions, lecturers, and students. This study starts by conducting a literature review concerning the challenges in e-learning in context of a pandemic. Data collected are then analyzed qualitatively using inductive thematic analysis technique, resulting in a taxonomy of e-learning challenges during a pandemic. Our analysis shows that students are challenged by connectivity, e-learning system support, and technological and self-regulation issues. On the other hand, lecturers are being challenged by competency, operational, self-regulation, and isolation issues. Meanwhile, institutions identify financial support and change management as challenging issues. This study highlights the need for further investigation to address the aforementioned challenges in e-learning.
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spelling doaj.art-ae4b527570864050878bd0afb36e1d5a2022-12-21T23:28:25ZengFakultas Ilmu Komputer, Universitas IndonesiaJurnal Sistem Informasi2088-70432502-66312020-10-01162Exploring E-learning Challenges During the Global COVID-19 Pandemic: A ReviewQurotul Aini0Mukti Budiarto1P. O. H. Putra2Untung Rahardja3Universitas RaharjaUniversitas RaharjaUniversitas RaharjaUniversitas RaharjaThe world is currently battling the coronavirus disease 2019 (COVID-19) that has been declared as a global pandemic since mid-March 2020. The pandemic has inevitably impacted social and economic activities of the nation, including those in the education sector. As the governments have mandated universities to close their campuses, learning activities has been forced to move online. In this difficult situation, many university administrators, lecturers, as well as students may find it difficult to adapt to the so-called “new normal” ways of learning.   Hence, as this is an unprecedented situation, this study explores the challenges faced by universities as academic institutions, lecturers, and students. This study starts by conducting a literature review concerning the challenges in e-learning in context of a pandemic. Data collected are then analyzed qualitatively using inductive thematic analysis technique, resulting in a taxonomy of e-learning challenges during a pandemic. Our analysis shows that students are challenged by connectivity, e-learning system support, and technological and self-regulation issues. On the other hand, lecturers are being challenged by competency, operational, self-regulation, and isolation issues. Meanwhile, institutions identify financial support and change management as challenging issues. This study highlights the need for further investigation to address the aforementioned challenges in e-learning.https://jsi-tes.pusilkom.com/index.php/jsi/article/view/1011COVID-19E-learningchallengespandemic
spellingShingle Qurotul Aini
Mukti Budiarto
P. O. H. Putra
Untung Rahardja
Exploring E-learning Challenges During the Global COVID-19 Pandemic: A Review
Jurnal Sistem Informasi
COVID-19
E-learning
challenges
pandemic
title Exploring E-learning Challenges During the Global COVID-19 Pandemic: A Review
title_full Exploring E-learning Challenges During the Global COVID-19 Pandemic: A Review
title_fullStr Exploring E-learning Challenges During the Global COVID-19 Pandemic: A Review
title_full_unstemmed Exploring E-learning Challenges During the Global COVID-19 Pandemic: A Review
title_short Exploring E-learning Challenges During the Global COVID-19 Pandemic: A Review
title_sort exploring e learning challenges during the global covid 19 pandemic a review
topic COVID-19
E-learning
challenges
pandemic
url https://jsi-tes.pusilkom.com/index.php/jsi/article/view/1011
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AT muktibudiarto exploringelearningchallengesduringtheglobalcovid19pandemicareview
AT pohputra exploringelearningchallengesduringtheglobalcovid19pandemicareview
AT untungrahardja exploringelearningchallengesduringtheglobalcovid19pandemicareview