Developing a model of best practice for teams managing crisis in people with dementia: a consensus approach

Abstract Background Teams delivering crisis resolution services for people with dementia and their carers provide short-term interventions to prevent admission to acute care settings. There is great variation in these services across the UK. This article reports on a consensus process undertaken to...

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Main Authors: Jennifer Yates, Miriam Stanyon, David Challis, Donna Maria Coleston-Shields, Tom Dening, Juanita Hoe, Kaanthan Jawahar, Brynmor Lloyd-Evans, Esme Moniz-Cook, Fiona Poland, Amy Streater, Emma Trigg, Martin Orrell
Format: Article
Language:English
Published: BMC 2020-10-01
Series:BMC Psychiatry
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Online Access:http://link.springer.com/article/10.1186/s12888-020-02899-0
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author Jennifer Yates
Miriam Stanyon
David Challis
Donna Maria Coleston-Shields
Tom Dening
Juanita Hoe
Kaanthan Jawahar
Brynmor Lloyd-Evans
Esme Moniz-Cook
Fiona Poland
Amy Streater
Emma Trigg
Martin Orrell
author_facet Jennifer Yates
Miriam Stanyon
David Challis
Donna Maria Coleston-Shields
Tom Dening
Juanita Hoe
Kaanthan Jawahar
Brynmor Lloyd-Evans
Esme Moniz-Cook
Fiona Poland
Amy Streater
Emma Trigg
Martin Orrell
author_sort Jennifer Yates
collection DOAJ
description Abstract Background Teams delivering crisis resolution services for people with dementia and their carers provide short-term interventions to prevent admission to acute care settings. There is great variation in these services across the UK. This article reports on a consensus process undertaken to devise a Best Practice Model and evaluation Tool for use with teams managing crisis in dementia. Methods The Best Practice Model and Tool were developed over a three stage process: (i) Evidence gathering and generation of candidate standards (systematic review and scoping survey, interviews and focus groups); (ii) Prioritisation and selection of standards (consultation groups, a consensus conference and modified Delphi process); (iii) Refining and operationalising standards (consultation group and field-testing). Results One hundred sixty-five candidate standards arose from the evidence gathering stage; were refined and reduced to 90 through a consultation group exercise; and then reduced to 50 during the consensus conference and weighted using a modified Delphi process. Standards were then operationalised through a clinical consultation group and field-tested with 11 crisis teams and 5 non-crisis teams. Scores ranged from 48 to 92/100. The median score for the crisis teams was 74.5 (range 67–92), and the median score for non-crisis teams was 60 (range 48–72). Conclusions With further psychometric testing, this Best Practice Model and Tool will be ideal for the planning, improvement and national benchmarking of teams managing dementia crises in the future.
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spelling doaj.art-ae6512295ec04f41ae24770122424bd52022-12-22T00:44:44ZengBMCBMC Psychiatry1471-244X2020-10-0120111410.1186/s12888-020-02899-0Developing a model of best practice for teams managing crisis in people with dementia: a consensus approachJennifer Yates0Miriam Stanyon1David Challis2Donna Maria Coleston-Shields3Tom Dening4Juanita Hoe5Kaanthan Jawahar6Brynmor Lloyd-Evans7Esme Moniz-Cook8Fiona Poland9Amy Streater10Emma Trigg11Martin Orrell12Institute of Mental Health, Division of Psychiatry and Applied Psychology, School of Medicine, University of NottinghamInstitute of Mental Health, Division of Psychiatry and Applied Psychology, School of Medicine, University of NottinghamInstitute of Mental Health, Division of Psychiatry and Applied Psychology, School of Medicine, University of NottinghamInstitute of Mental Health, Division of Psychiatry and Applied Psychology, School of Medicine, University of NottinghamInstitute of Mental Health, Division of Psychiatry and Applied Psychology, School of Medicine, University of NottinghamDivision of Nursing, City University LondonInstitute of Mental Health, Division of Psychiatry and Applied Psychology, School of Medicine, University of NottinghamDivision of Psychiatry, University College LondonFaculty of Health Sciences, University of HullUniversity of East AngliaInstitute of Mental Health, Division of Psychiatry and Applied Psychology, School of Medicine, University of NottinghamInstitute of Mental Health, Division of Psychiatry and Applied Psychology, School of Medicine, University of NottinghamInstitute of Mental Health, Division of Psychiatry and Applied Psychology, School of Medicine, University of NottinghamAbstract Background Teams delivering crisis resolution services for people with dementia and their carers provide short-term interventions to prevent admission to acute care settings. There is great variation in these services across the UK. This article reports on a consensus process undertaken to devise a Best Practice Model and evaluation Tool for use with teams managing crisis in dementia. Methods The Best Practice Model and Tool were developed over a three stage process: (i) Evidence gathering and generation of candidate standards (systematic review and scoping survey, interviews and focus groups); (ii) Prioritisation and selection of standards (consultation groups, a consensus conference and modified Delphi process); (iii) Refining and operationalising standards (consultation group and field-testing). Results One hundred sixty-five candidate standards arose from the evidence gathering stage; were refined and reduced to 90 through a consultation group exercise; and then reduced to 50 during the consensus conference and weighted using a modified Delphi process. Standards were then operationalised through a clinical consultation group and field-tested with 11 crisis teams and 5 non-crisis teams. Scores ranged from 48 to 92/100. The median score for the crisis teams was 74.5 (range 67–92), and the median score for non-crisis teams was 60 (range 48–72). Conclusions With further psychometric testing, this Best Practice Model and Tool will be ideal for the planning, improvement and national benchmarking of teams managing dementia crises in the future.http://link.springer.com/article/10.1186/s12888-020-02899-0Crisis resolution teamDementiaBest practiceFidelityConsensus
spellingShingle Jennifer Yates
Miriam Stanyon
David Challis
Donna Maria Coleston-Shields
Tom Dening
Juanita Hoe
Kaanthan Jawahar
Brynmor Lloyd-Evans
Esme Moniz-Cook
Fiona Poland
Amy Streater
Emma Trigg
Martin Orrell
Developing a model of best practice for teams managing crisis in people with dementia: a consensus approach
BMC Psychiatry
Crisis resolution team
Dementia
Best practice
Fidelity
Consensus
title Developing a model of best practice for teams managing crisis in people with dementia: a consensus approach
title_full Developing a model of best practice for teams managing crisis in people with dementia: a consensus approach
title_fullStr Developing a model of best practice for teams managing crisis in people with dementia: a consensus approach
title_full_unstemmed Developing a model of best practice for teams managing crisis in people with dementia: a consensus approach
title_short Developing a model of best practice for teams managing crisis in people with dementia: a consensus approach
title_sort developing a model of best practice for teams managing crisis in people with dementia a consensus approach
topic Crisis resolution team
Dementia
Best practice
Fidelity
Consensus
url http://link.springer.com/article/10.1186/s12888-020-02899-0
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