Numérisation des services d’intérêt général et représentation des usagers minorisés
The article examines the forms of representation of user groups categorized as minority during the process of designing digital services of general interest in Belgium. It is based on a theoretical approach at the crossroads of the sociology of digital social inequalities and feminist studies in the...
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| Format: | Article |
| Language: | fra |
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Éditions de la Sorbonne
2023-06-01
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| Series: | Socio-anthropologie |
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| Online Access: | http://journals.openedition.org/socio-anthropologie/13485 |
| _version_ | 1797788002716483584 |
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| author | Périne Brotcorne |
| author_facet | Périne Brotcorne |
| author_sort | Périne Brotcorne |
| collection | DOAJ |
| description | The article examines the forms of representation of user groups categorized as minority during the process of designing digital services of general interest in Belgium. It is based on a theoretical approach at the crossroads of the sociology of digital social inequalities and feminist studies in the sociology of science & technology. It analyses the modalities of representation of minority publics and their effective ability to influence the design process in a more inclusive way. The results reveal the ambivalence of participatory process in relation to the recognition of minority users’ perspectives. Their involvement is not aimed at questioning the relevance and usefulness of the future service intended for them but at improving the efficiency of its operating modes. The analysis shows that these participatory processes contribute above all to promoting the social acceptability of digital services among people who are far removed from them in a logic of governmentality of behaviours. |
| first_indexed | 2024-03-13T01:30:19Z |
| format | Article |
| id | doaj.art-af4f261848434c79ba4b301e66fb9b48 |
| institution | Directory Open Access Journal |
| issn | 1276-8707 1773-018X |
| language | fra |
| last_indexed | 2024-03-13T01:30:19Z |
| publishDate | 2023-06-01 |
| publisher | Éditions de la Sorbonne |
| record_format | Article |
| series | Socio-anthropologie |
| spelling | doaj.art-af4f261848434c79ba4b301e66fb9b482023-07-04T09:05:15ZfraÉditions de la SorbonneSocio-anthropologie1276-87071773-018X2023-06-014714315710.4000/socio-anthropologie.13485Numérisation des services d’intérêt général et représentation des usagers minorisésPérine BrotcorneThe article examines the forms of representation of user groups categorized as minority during the process of designing digital services of general interest in Belgium. It is based on a theoretical approach at the crossroads of the sociology of digital social inequalities and feminist studies in the sociology of science & technology. It analyses the modalities of representation of minority publics and their effective ability to influence the design process in a more inclusive way. The results reveal the ambivalence of participatory process in relation to the recognition of minority users’ perspectives. Their involvement is not aimed at questioning the relevance and usefulness of the future service intended for them but at improving the efficiency of its operating modes. The analysis shows that these participatory processes contribute above all to promoting the social acceptability of digital services among people who are far removed from them in a logic of governmentality of behaviours.http://journals.openedition.org/socio-anthropologie/13485digitalizationservices of general interestminority usersparticipatory process governmentality |
| spellingShingle | Périne Brotcorne Numérisation des services d’intérêt général et représentation des usagers minorisés Socio-anthropologie digitalization services of general interest minority users participatory process governmentality |
| title | Numérisation des services d’intérêt général et représentation des usagers minorisés |
| title_full | Numérisation des services d’intérêt général et représentation des usagers minorisés |
| title_fullStr | Numérisation des services d’intérêt général et représentation des usagers minorisés |
| title_full_unstemmed | Numérisation des services d’intérêt général et représentation des usagers minorisés |
| title_short | Numérisation des services d’intérêt général et représentation des usagers minorisés |
| title_sort | numerisation des services d interet general et representation des usagers minorises |
| topic | digitalization services of general interest minority users participatory process governmentality |
| url | http://journals.openedition.org/socio-anthropologie/13485 |
| work_keys_str_mv | AT perinebrotcorne numerisationdesservicesdinteretgeneraletrepresentationdesusagersminorises |