Disagreement in the Conceptualization of Educational Quality and Job Satisfaction
The purpose of this paper is to ascertain whether the concepts of quality held by academic staff influences their job satisfaction. The paper defends the thesis that the lack of congruence between the meaning that academics give to quality, on the one hand, and the quality policies implemented by hi...
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| Format: | Article |
| Language: | English |
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MDPI AG
2022-06-01
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| Series: | Social Sciences |
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| Online Access: | https://www.mdpi.com/2076-0760/11/7/287 |
| _version_ | 1797433131830083584 |
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| author | Jon Olaskoaga-Larrauri Carmen Enedina Rodríguez-Armenta Elia Marúm-Espinosa |
| author_facet | Jon Olaskoaga-Larrauri Carmen Enedina Rodríguez-Armenta Elia Marúm-Espinosa |
| author_sort | Jon Olaskoaga-Larrauri |
| collection | DOAJ |
| description | The purpose of this paper is to ascertain whether the concepts of quality held by academic staff influences their job satisfaction. The paper defends the thesis that the lack of congruence between the meaning that academics give to quality, on the one hand, and the quality policies implemented by higher education institutions, on the other, generates an (usually latent) conflict that negatively influences the job satisfaction of academics. In addition, this type of disagreement could reduce the effectiveness of quality policies and systems as well as the overall functioning of higher education. Consequently, the identification and measurement of this phenomenon acquires importance. The paper is based on a quantitative research, based on 911 questionnaires from academics in Mexico. Evidence gathered shows that, when academic staff feel that the university where they work does not share their own values and personal convictions about what educational quality should be, it is more likely that they declare job dissatisfaction with their work. The paper also recommends the introduction of variables measuring the symbolic conflict between academic personnel and managers in the models of academics’ job satisfaction in higher education. |
| first_indexed | 2024-03-09T10:12:45Z |
| format | Article |
| id | doaj.art-af68f9017b0440e399df7dbf58c7ad8b |
| institution | Directory Open Access Journal |
| issn | 2076-0760 |
| language | English |
| last_indexed | 2024-03-09T10:12:45Z |
| publishDate | 2022-06-01 |
| publisher | MDPI AG |
| record_format | Article |
| series | Social Sciences |
| spelling | doaj.art-af68f9017b0440e399df7dbf58c7ad8b2023-12-01T22:41:23ZengMDPI AGSocial Sciences2076-07602022-06-0111728710.3390/socsci11070287Disagreement in the Conceptualization of Educational Quality and Job SatisfactionJon Olaskoaga-Larrauri0Carmen Enedina Rodríguez-Armenta1Elia Marúm-Espinosa2Department of Business Administration, University of the Basque Country (UPV/EHU), 48008 Bilbao, SpainHigher University and Intercultural Education, Secretary of Public Education (SEP), Government of the United States of Mexico, Mexico City 06080, MexicoUniversity Centre for Economics and Administrative Sciences, University of Guadalajara (UdG), Guadalajara 44100, MexicoThe purpose of this paper is to ascertain whether the concepts of quality held by academic staff influences their job satisfaction. The paper defends the thesis that the lack of congruence between the meaning that academics give to quality, on the one hand, and the quality policies implemented by higher education institutions, on the other, generates an (usually latent) conflict that negatively influences the job satisfaction of academics. In addition, this type of disagreement could reduce the effectiveness of quality policies and systems as well as the overall functioning of higher education. Consequently, the identification and measurement of this phenomenon acquires importance. The paper is based on a quantitative research, based on 911 questionnaires from academics in Mexico. Evidence gathered shows that, when academic staff feel that the university where they work does not share their own values and personal convictions about what educational quality should be, it is more likely that they declare job dissatisfaction with their work. The paper also recommends the introduction of variables measuring the symbolic conflict between academic personnel and managers in the models of academics’ job satisfaction in higher education.https://www.mdpi.com/2076-0760/11/7/287educational qualityhigher educationjob satisfactionstaff orientation |
| spellingShingle | Jon Olaskoaga-Larrauri Carmen Enedina Rodríguez-Armenta Elia Marúm-Espinosa Disagreement in the Conceptualization of Educational Quality and Job Satisfaction Social Sciences educational quality higher education job satisfaction staff orientation |
| title | Disagreement in the Conceptualization of Educational Quality and Job Satisfaction |
| title_full | Disagreement in the Conceptualization of Educational Quality and Job Satisfaction |
| title_fullStr | Disagreement in the Conceptualization of Educational Quality and Job Satisfaction |
| title_full_unstemmed | Disagreement in the Conceptualization of Educational Quality and Job Satisfaction |
| title_short | Disagreement in the Conceptualization of Educational Quality and Job Satisfaction |
| title_sort | disagreement in the conceptualization of educational quality and job satisfaction |
| topic | educational quality higher education job satisfaction staff orientation |
| url | https://www.mdpi.com/2076-0760/11/7/287 |
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