Do you pass it on? An examination of the consequences of perceived cyber incivility

Do you pass it on? An examination of the consequences of perceived cyber incivility

Purpose – The emerging literature on computer-mediated communication at the study lacks depth in terms of elucidating the consequences of the effects of incivility on employees. This study aims to compare face-to-face incivility with incivility encountered via e-mail on both task performance and per...

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Bibliographic Details
Main Authors: Kimberly McCarthy, Jone L. Pearce, John Morton, Sarah Lyon
Format: Article
Language:English
Published: Emerald Publishing 2020-07-01
Series:Organization Management Journal
Subjects:
email
performance evaluation
incivility
workplace communication
Online Access:https://www.emerald.com/insight/content/doi/10.1108/OMJ-12-2018-0654/full/pdf?title=do-you-pass-it-on-an-examination-of-the-consequences-of-perceived-cyber-incivility

Internet

https://www.emerald.com/insight/content/doi/10.1108/OMJ-12-2018-0654/full/pdf?title=do-you-pass-it-on-an-examination-of-the-consequences-of-perceived-cyber-incivility

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