AN ANALYSIS OF THE POSTAL MARKET CONCERNING 24/7 COURIER SERVICE AVAILABILITY
In this paper, we analyzed the readiness and needs of the postal market for the concept of express delivery service with improved time availability, which together with the existing services includes 24/7 customer service. On the territory of the city of Belgrade, a survey was conducted on the attit...
| Main Authors: | , , |
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| Format: | Article |
| Language: | ces |
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University of Pardubice
2020-12-01
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| Series: | Perner’s Contacts |
| Subjects: | |
| Online Access: | https://pernerscontacts.upce.cz/index.php/perner/article/view/1636 |
| _version_ | 1818231883461296128 |
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| author | Dragan Lazarević Momčilo Dobrodolac Predrag Ravelić |
| author_facet | Dragan Lazarević Momčilo Dobrodolac Predrag Ravelić |
| author_sort | Dragan Lazarević |
| collection | DOAJ |
| description | In this paper, we analyzed the readiness and needs of the postal market for the concept of express delivery service with improved time availability, which together with the existing services includes 24/7 customer service. On the territory of the city of Belgrade, a survey was conducted on the attitudes and needs for the existing services of express shipments, as well as for the proposed new service, in order to obtain appropriate indicators. The research involved creating an appropriate questionnaire and collecting the opinions of respondents, which consisted of individuals and legal entities. The collected data were statistically analyzed, and the most significant results were presented in the paper.
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| first_indexed | 2024-12-12T10:57:28Z |
| format | Article |
| id | doaj.art-afa802c29ff94db5a544604aef27a9a7 |
| institution | Directory Open Access Journal |
| issn | 1801-674X |
| language | ces |
| last_indexed | 2024-12-12T10:57:28Z |
| publishDate | 2020-12-01 |
| publisher | University of Pardubice |
| record_format | Article |
| series | Perner’s Contacts |
| spelling | doaj.art-afa802c29ff94db5a544604aef27a9a72022-12-22T00:26:38ZcesUniversity of PardubicePerner’s Contacts1801-674X2020-12-0115210.46585/pc.2020.2.1636AN ANALYSIS OF THE POSTAL MARKET CONCERNING 24/7 COURIER SERVICE AVAILABILITYDragan LazarevićMomčilo DobrodolacPredrag RavelićIn this paper, we analyzed the readiness and needs of the postal market for the concept of express delivery service with improved time availability, which together with the existing services includes 24/7 customer service. On the territory of the city of Belgrade, a survey was conducted on the attitudes and needs for the existing services of express shipments, as well as for the proposed new service, in order to obtain appropriate indicators. The research involved creating an appropriate questionnaire and collecting the opinions of respondents, which consisted of individuals and legal entities. The collected data were statistically analyzed, and the most significant results were presented in the paper. https://pernerscontacts.upce.cz/index.php/perner/article/view/1636express delivery serviceshipmentspostal companynew servicetime availability |
| spellingShingle | Dragan Lazarević Momčilo Dobrodolac Predrag Ravelić AN ANALYSIS OF THE POSTAL MARKET CONCERNING 24/7 COURIER SERVICE AVAILABILITY Perner’s Contacts express delivery service shipments postal company new service time availability |
| title | AN ANALYSIS OF THE POSTAL MARKET CONCERNING 24/7 COURIER SERVICE AVAILABILITY |
| title_full | AN ANALYSIS OF THE POSTAL MARKET CONCERNING 24/7 COURIER SERVICE AVAILABILITY |
| title_fullStr | AN ANALYSIS OF THE POSTAL MARKET CONCERNING 24/7 COURIER SERVICE AVAILABILITY |
| title_full_unstemmed | AN ANALYSIS OF THE POSTAL MARKET CONCERNING 24/7 COURIER SERVICE AVAILABILITY |
| title_short | AN ANALYSIS OF THE POSTAL MARKET CONCERNING 24/7 COURIER SERVICE AVAILABILITY |
| title_sort | analysis of the postal market concerning 24 7 courier service availability |
| topic | express delivery service shipments postal company new service time availability |
| url | https://pernerscontacts.upce.cz/index.php/perner/article/view/1636 |
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