Badanie satysfakcji jako atrybutu jakości systemów e-usługowych

Due to the growing demand for different types of e-services there are more and more systems that allow for e-services provision and management on the market. The quality of such solutions should be improved in cooperation with customers on the basis of information about the level of their satisfac...

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Bibliographic Details
Main Authors: Karol Łopaciński, Leszek A. Maciaszek
Format: Article
Language:English
Published: Wydawnictwo Naukowe Wydziału Zarządzania Uniwersytetu Warszawskiego 2015-06-01
Series:Problemy Zarządzania
Subjects:
Online Access:https://pz.wz.uw.edu.pl/resources/html/article/details?id=169593