The Influence of Argument Quality and Information Richness on Trust in Halal Cosmetic Reviews

In the digital age, halal cosmetic products are becoming increasingly popular. Online reviews play an important role in consumers' purchasing decisions, as they cannot see and check the quality of the products directly, but only through the screens of their gadgets. Under Islamic law, the consu...

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Main Authors: Aufa Aviska Rahma Haryono, Fitriah Dwi Susilowati, Lena Mardiana, Febrina Rahmatika, Resy Nur Rohmah
Format: Article
Language:Arabic
Published: Institut Agama Islam Negeri Ponorogo 2023-12-01
Series:Invest Journal of Sharia & Economic Law
Subjects:
Online Access:https://jurnal.iainponorogo.ac.id/index.php/invest/article/view/7113
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author Aufa Aviska Rahma Haryono
Fitriah Dwi Susilowati
Lena Mardiana
Febrina Rahmatika
Resy Nur Rohmah
author_facet Aufa Aviska Rahma Haryono
Fitriah Dwi Susilowati
Lena Mardiana
Febrina Rahmatika
Resy Nur Rohmah
author_sort Aufa Aviska Rahma Haryono
collection DOAJ
description In the digital age, halal cosmetic products are becoming increasingly popular. Online reviews play an important role in consumers' purchasing decisions, as they cannot see and check the quality of the products directly, but only through the screens of their gadgets. Under Islamic law, the consumption of halal cosmetics is not only obligatory but also a lifestyle choice. The purpose of this study was to examine the effect of argument quality and information richness on perceptions of information quality and trustworthiness of halal product reviews on the Shopee platform. We utilized a survey design involving 120 participants and applied ANOVA with a regression approach for analysis. Our results show that argument quality and information richness have a positive impact on perceived information quality. Furthermore, perceived information quality positively affects trust in halal product reviews. The results highlight the importance of providing high quality arguments and information in online reviews to increase consumer trust in halal cosmetic products. Furthermore, this study highlights the role of the Shopee platform in shaping consumer perceptions of online reviews, especially in the context of halal cosmetics. Marketers can use these findings to enhance their brand credibility and increase consumer trust through high-quality online product reviews. This study is useful for muslim marketers so that they can increase sales by motivating consumers to provide quality reviews that can be adopted by other consumers.
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spelling doaj.art-afe07edac1f44d4caa7dca72ac86fa1b2023-12-14T21:50:02ZaraInstitut Agama Islam Negeri PonorogoInvest Journal of Sharia & Economic Law2776-49822776-43542023-12-013216718810.21154/invest.v3i2.71132500The Influence of Argument Quality and Information Richness on Trust in Halal Cosmetic ReviewsAufa Aviska Rahma Haryono0Fitriah Dwi Susilowati1Lena Mardiana2Febrina Rahmatika3Resy Nur Rohmah4Universitas Negeri SurabayaUniversitas Negeri SurabayaUniversitas Negeri SurabayaUniversitas Negeri SurabayaUniversitas Negeri SurabayaIn the digital age, halal cosmetic products are becoming increasingly popular. Online reviews play an important role in consumers' purchasing decisions, as they cannot see and check the quality of the products directly, but only through the screens of their gadgets. Under Islamic law, the consumption of halal cosmetics is not only obligatory but also a lifestyle choice. The purpose of this study was to examine the effect of argument quality and information richness on perceptions of information quality and trustworthiness of halal product reviews on the Shopee platform. We utilized a survey design involving 120 participants and applied ANOVA with a regression approach for analysis. Our results show that argument quality and information richness have a positive impact on perceived information quality. Furthermore, perceived information quality positively affects trust in halal product reviews. The results highlight the importance of providing high quality arguments and information in online reviews to increase consumer trust in halal cosmetic products. Furthermore, this study highlights the role of the Shopee platform in shaping consumer perceptions of online reviews, especially in the context of halal cosmetics. Marketers can use these findings to enhance their brand credibility and increase consumer trust through high-quality online product reviews. This study is useful for muslim marketers so that they can increase sales by motivating consumers to provide quality reviews that can be adopted by other consumers.https://jurnal.iainponorogo.ac.id/index.php/invest/article/view/7113digital marketinghalal cosmeticmarketplaceislamic lawconsumer review
spellingShingle Aufa Aviska Rahma Haryono
Fitriah Dwi Susilowati
Lena Mardiana
Febrina Rahmatika
Resy Nur Rohmah
The Influence of Argument Quality and Information Richness on Trust in Halal Cosmetic Reviews
Invest Journal of Sharia & Economic Law
digital marketing
halal cosmetic
marketplace
islamic law
consumer review
title The Influence of Argument Quality and Information Richness on Trust in Halal Cosmetic Reviews
title_full The Influence of Argument Quality and Information Richness on Trust in Halal Cosmetic Reviews
title_fullStr The Influence of Argument Quality and Information Richness on Trust in Halal Cosmetic Reviews
title_full_unstemmed The Influence of Argument Quality and Information Richness on Trust in Halal Cosmetic Reviews
title_short The Influence of Argument Quality and Information Richness on Trust in Halal Cosmetic Reviews
title_sort influence of argument quality and information richness on trust in halal cosmetic reviews
topic digital marketing
halal cosmetic
marketplace
islamic law
consumer review
url https://jurnal.iainponorogo.ac.id/index.php/invest/article/view/7113
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