Analysis of Barriers in Implementing Quality Management Initiatives in MSME Label Printing Firms for Sustainable Performance Improvement

Quality is essential in today’s competitive market to ensure customers are happy; recent research shows that about 90% of customers think quality is just as important as price when purchasing. Total quality management (TQM) has been a boon to the economies of many countries. Different tools and meth...

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Main Authors: Huda Shameem, Rubina Mittal, Anshu Gupta
Format: Article
Language:English
Published: Ram Arti Publishers 2023-06-01
Series:International Journal of Mathematical, Engineering and Management Sciences
Subjects:
Online Access:https://www.ijmems.in/cms/storage/app/public/uploads/volumes/25-IJMEMS-22-0705-8-3-444-463-2023.pdf
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author Huda Shameem
Rubina Mittal
Anshu Gupta
author_facet Huda Shameem
Rubina Mittal
Anshu Gupta
author_sort Huda Shameem
collection DOAJ
description Quality is essential in today’s competitive market to ensure customers are happy; recent research shows that about 90% of customers think quality is just as important as price when purchasing. Total quality management (TQM) has been a boon to the economies of many countries. Different tools and methods are used in TQM to give customers the best quality. However, there are some challenges that manufacturing organizations face when implementing these tools. Much research has been done on MSME sector, so far as label manufacturers are concerned, there has yet to be any research on a national or international level. In this study, we found 66 barriers to programs to improve quality in the label printing industry. We have used fuzzy MICMAC analysis and total interpretive modeling (TISM) to make a structural model. Our research paper provides an easy-to-use methodology and critically analyses the biggest obstacles to the successful application of TQM in the flexographic printing industry. Our research identified ten issues with the implementation of TQM in this industry. The paper has identified the interdependencies of the above variables. The findings of this research will aid in future planning, particularly in E-commerce and the pharmaceutical industry, where proper label printing is crucial.
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spelling doaj.art-afeae808e746471596b536845f2cb4962023-04-09T10:42:34ZengRam Arti PublishersInternational Journal of Mathematical, Engineering and Management Sciences2455-77492023-06-0183444463https://doi.org/10.33889/IJMEMS.2023.8.3.025Analysis of Barriers in Implementing Quality Management Initiatives in MSME Label Printing Firms for Sustainable Performance ImprovementHuda Shameem0Rubina Mittal1Anshu Gupta2Department of Operational Research, University of Delhi, Delhi, India.Department of Mathematics and Operational Research, Keshav Mahavidyalaya, University of Delhi, Delhi, India.School of Business, Public Policy, and Social Entrepreneurship, Dr. Bhimrao Ambedkar University, Delhi, India.Quality is essential in today’s competitive market to ensure customers are happy; recent research shows that about 90% of customers think quality is just as important as price when purchasing. Total quality management (TQM) has been a boon to the economies of many countries. Different tools and methods are used in TQM to give customers the best quality. However, there are some challenges that manufacturing organizations face when implementing these tools. Much research has been done on MSME sector, so far as label manufacturers are concerned, there has yet to be any research on a national or international level. In this study, we found 66 barriers to programs to improve quality in the label printing industry. We have used fuzzy MICMAC analysis and total interpretive modeling (TISM) to make a structural model. Our research paper provides an easy-to-use methodology and critically analyses the biggest obstacles to the successful application of TQM in the flexographic printing industry. Our research identified ten issues with the implementation of TQM in this industry. The paper has identified the interdependencies of the above variables. The findings of this research will aid in future planning, particularly in E-commerce and the pharmaceutical industry, where proper label printing is crucial.https://www.ijmems.in/cms/storage/app/public/uploads/volumes/25-IJMEMS-22-0705-8-3-444-463-2023.pdftqmfuzzy-tismmicmacbarriers
spellingShingle Huda Shameem
Rubina Mittal
Anshu Gupta
Analysis of Barriers in Implementing Quality Management Initiatives in MSME Label Printing Firms for Sustainable Performance Improvement
International Journal of Mathematical, Engineering and Management Sciences
tqm
fuzzy-tism
micmac
barriers
title Analysis of Barriers in Implementing Quality Management Initiatives in MSME Label Printing Firms for Sustainable Performance Improvement
title_full Analysis of Barriers in Implementing Quality Management Initiatives in MSME Label Printing Firms for Sustainable Performance Improvement
title_fullStr Analysis of Barriers in Implementing Quality Management Initiatives in MSME Label Printing Firms for Sustainable Performance Improvement
title_full_unstemmed Analysis of Barriers in Implementing Quality Management Initiatives in MSME Label Printing Firms for Sustainable Performance Improvement
title_short Analysis of Barriers in Implementing Quality Management Initiatives in MSME Label Printing Firms for Sustainable Performance Improvement
title_sort analysis of barriers in implementing quality management initiatives in msme label printing firms for sustainable performance improvement
topic tqm
fuzzy-tism
micmac
barriers
url https://www.ijmems.in/cms/storage/app/public/uploads/volumes/25-IJMEMS-22-0705-8-3-444-463-2023.pdf
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AT anshugupta analysisofbarriersinimplementingqualitymanagementinitiativesinmsmelabelprintingfirmsforsustainableperformanceimprovement