Psychological empowerment and organizational citizenship behavior in the information communications and technology (ICT) sector: A moderated- mediation model
AbstractThis study aimed to examine the influence of psychological empowerment on job crafting. Moreover, it analyzed the relationship between job crafting and organizational citizenship behavior. In addition, conscientiousness was considered as a moderator between psychological empowerment and job...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
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Taylor & Francis Group
2023-12-01
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| Series: | Cogent Business & Management |
| Subjects: | |
| Online Access: | https://www.tandfonline.com/doi/10.1080/23311975.2023.2200599 |
| _version_ | 1797770285986873344 |
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| author | Ahmad Almohtaseb Maha Shehadeh Jehad Aldehayyat |
| author_facet | Ahmad Almohtaseb Maha Shehadeh Jehad Aldehayyat |
| author_sort | Ahmad Almohtaseb |
| collection | DOAJ |
| description | AbstractThis study aimed to examine the influence of psychological empowerment on job crafting. Moreover, it analyzed the relationship between job crafting and organizational citizenship behavior. In addition, conscientiousness was considered as a moderator between psychological empowerment and job crafting. Whereas the mediation effect of job crafting was examined among psychological empowerment and organizational citizenship behavior. The data were gathered from the ICTs of Jordan and AMOS was used for analysis. The results highlighted that psychological empowerment can influence job crafting, which can lead to organizational citizenship behavior. Therefore, job crafting can significantly mediate the relationship between psychological empowerment and organizational citizenship behavior. In addition, the findings revealed that conscientiousness being an important personality trait can moderate the relationship between psychological empowerment and job crafting. This research can be considered as a guideline for researchers and practitioners focusing on job crafting and organizational citizenship behavior. The focus of this research is merely on the employees of ICTs and it has considered only one personality trait i.e. conscientiousness. Therefore, future studies can emphasize any other sector and include other personality traits as moderators. |
| first_indexed | 2024-03-12T21:21:07Z |
| format | Article |
| id | doaj.art-b037f16b21ce49258ea63aeeff5ae21e |
| institution | Directory Open Access Journal |
| issn | 2331-1975 |
| language | English |
| last_indexed | 2024-03-12T21:21:07Z |
| publishDate | 2023-12-01 |
| publisher | Taylor & Francis Group |
| record_format | Article |
| series | Cogent Business & Management |
| spelling | doaj.art-b037f16b21ce49258ea63aeeff5ae21e2023-07-28T20:55:15ZengTaylor & Francis GroupCogent Business & Management2331-19752023-12-0110110.1080/23311975.2023.2200599Psychological empowerment and organizational citizenship behavior in the information communications and technology (ICT) sector: A moderated- mediation modelAhmad Almohtaseb0Maha Shehadeh1Jehad Aldehayyat2Department of Business Administration, Faculty of Business Administration and economics, Al-Hussein Bin Talal University, Ma’an, JordanFaculty of Business Administration Department of Financial and Banking Sciences, Applied Science Private University, Amman, JordanFaculty of Business Administration and economics Department of Business Administration, Al-Hussein Bin Talal University, Maan, JordanAbstractThis study aimed to examine the influence of psychological empowerment on job crafting. Moreover, it analyzed the relationship between job crafting and organizational citizenship behavior. In addition, conscientiousness was considered as a moderator between psychological empowerment and job crafting. Whereas the mediation effect of job crafting was examined among psychological empowerment and organizational citizenship behavior. The data were gathered from the ICTs of Jordan and AMOS was used for analysis. The results highlighted that psychological empowerment can influence job crafting, which can lead to organizational citizenship behavior. Therefore, job crafting can significantly mediate the relationship between psychological empowerment and organizational citizenship behavior. In addition, the findings revealed that conscientiousness being an important personality trait can moderate the relationship between psychological empowerment and job crafting. This research can be considered as a guideline for researchers and practitioners focusing on job crafting and organizational citizenship behavior. The focus of this research is merely on the employees of ICTs and it has considered only one personality trait i.e. conscientiousness. Therefore, future studies can emphasize any other sector and include other personality traits as moderators.https://www.tandfonline.com/doi/10.1080/23311975.2023.2200599Psychological EmpowermentOrganizational Citizenship BehaviorJob CraftingConscientiousnessIcts |
| spellingShingle | Ahmad Almohtaseb Maha Shehadeh Jehad Aldehayyat Psychological empowerment and organizational citizenship behavior in the information communications and technology (ICT) sector: A moderated- mediation model Cogent Business & Management Psychological Empowerment Organizational Citizenship Behavior Job Crafting Conscientiousness Icts |
| title | Psychological empowerment and organizational citizenship behavior in the information communications and technology (ICT) sector: A moderated- mediation model |
| title_full | Psychological empowerment and organizational citizenship behavior in the information communications and technology (ICT) sector: A moderated- mediation model |
| title_fullStr | Psychological empowerment and organizational citizenship behavior in the information communications and technology (ICT) sector: A moderated- mediation model |
| title_full_unstemmed | Psychological empowerment and organizational citizenship behavior in the information communications and technology (ICT) sector: A moderated- mediation model |
| title_short | Psychological empowerment and organizational citizenship behavior in the information communications and technology (ICT) sector: A moderated- mediation model |
| title_sort | psychological empowerment and organizational citizenship behavior in the information communications and technology ict sector a moderated mediation model |
| topic | Psychological Empowerment Organizational Citizenship Behavior Job Crafting Conscientiousness Icts |
| url | https://www.tandfonline.com/doi/10.1080/23311975.2023.2200599 |
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