An Interpretative Study on Nurses' Perspectives of Working in an Overcrowded Emergency Department in Taiwan

Purpose: This study aims to gain in-depth understanding of nurses' perspectives of working in an overcrowded emergency. Methods: Symbolic interactionism and Charmaz’s construction of grounded theory were used. Purposive sampling at the start of the study and a further theoretical sampling by sn...

Full description

Bibliographic Details
Main Authors: Li-Chin Chen, MSN, Chun-Chih Lin, RN, Ph.D., Chin-Yen Han, RN, Ph.D., Chun-Lan Hsieh, BSN, Chiung-Jung (Jo) Wu, RN, DrHlthSc, FACN, Hwey-Fang Liang, RN, Ph.D.
Format: Article
Language:English
Published: Elsevier 2018-03-01
Series:Asian Nursing Research
Online Access:http://www.sciencedirect.com/science/article/pii/S1976131717305741
_version_ 1828329608885305344
author Li-Chin Chen, MSN
Chun-Chih Lin, RN, Ph.D.
Chin-Yen Han, RN, Ph.D.
Chun-Lan Hsieh, BSN
Chiung-Jung (Jo) Wu, RN, DrHlthSc, FACN
Hwey-Fang Liang, RN, Ph.D.
author_facet Li-Chin Chen, MSN
Chun-Chih Lin, RN, Ph.D.
Chin-Yen Han, RN, Ph.D.
Chun-Lan Hsieh, BSN
Chiung-Jung (Jo) Wu, RN, DrHlthSc, FACN
Hwey-Fang Liang, RN, Ph.D.
author_sort Li-Chin Chen, MSN
collection DOAJ
description Purpose: This study aims to gain in-depth understanding of nurses' perspectives of working in an overcrowded emergency. Methods: Symbolic interactionism and Charmaz’s construction of grounded theory were used. Purposive sampling at the start of the study and a further theoretical sampling by snowball technique were used to recruit 40 registered nurses (RN) to participate in in-depth, semi-structured interviews between May and November, 2014. Data analysis included analytic techniques of initial, focused and theoretical coding. Results: Study findings showed searching for work role is derived by the themes of Finding the role of positioning in Emergency Department (ED), Recognizing causes of ED overcrowding, and Confined working environment. Nurses' work experience which represents the RNs not gained control over their work, as care actions influenced by the problematic overcrowded circumstance of the ED environment. Conclusion: The findings fill a gap in knowledge about how RNs experience their work role in the context of an overcrowded Emergency Department in Taiwan. Arising from the study result include taking account of nurses' perspectives when planning staff/patient ratios, strategies to reduce waiting time and ensure that clients receive appropriate care. Keywords: crowding, emergency department, grounded theory, nurses
first_indexed 2024-04-13T20:28:01Z
format Article
id doaj.art-b06aa07315b0432196b17517d184b49b
institution Directory Open Access Journal
issn 1976-1317
language English
last_indexed 2024-04-13T20:28:01Z
publishDate 2018-03-01
publisher Elsevier
record_format Article
series Asian Nursing Research
spelling doaj.art-b06aa07315b0432196b17517d184b49b2022-12-22T02:31:16ZengElsevierAsian Nursing Research1976-13172018-03-011216268An Interpretative Study on Nurses' Perspectives of Working in an Overcrowded Emergency Department in TaiwanLi-Chin Chen, MSN0Chun-Chih Lin, RN, Ph.D.1Chin-Yen Han, RN, Ph.D.2Chun-Lan Hsieh, BSN3Chiung-Jung (Jo) Wu, RN, DrHlthSc, FACN4Hwey-Fang Liang, RN, Ph.D.5Department of Nursing, Chang Gung Memorial Hospital at Linkou, Linkou, Taiwan; Taiwan Association Critical Care Nurses (TACCN), Tauyuan, TaiwanDepartment of Nursing, Chang Gung University of Science and Technology, ChiaYi, Taiwan; Department of Nursing, Chang Gung Memorial Hospital at ChiaYi, ChiaYi, Taiwan; Correspondence to: Chun-Chih Lin, RN, Ph.D., ChiaYi Campus, Department of Nursing, Chang Gung University of Science and Technology, 2, West Sec., Jiapu Road, Pu-tz City, ChiaYi 613, Taiwan.Department of Nursing, Chang Gung Memorial Hospital at Linkou, Linkou, Taiwan; Department of Nursing, Chang Gung University of Science and Technology, Linkou, TaiwanDepartment of Nursing, Chang Gung Memorial Hospital at Linkou, Linkou, TaiwanSchool of Nursing, Midwifery and Paramedicine, University of the Sunshine Coast, Hervey Bay, Australia; Royal Brisbane and Women's Hospital (RBWH), Hervey Bay, Australia; Mater Research Institution-University of Queensland, Hervey Bay, AustraliaDepartment of Nursing, Chang Gung University of Science and Technology, ChiaYi, Taiwan; Department of Nursing, Chang Gung Memorial Hospital at ChiaYi, ChiaYi, TaiwanPurpose: This study aims to gain in-depth understanding of nurses' perspectives of working in an overcrowded emergency. Methods: Symbolic interactionism and Charmaz’s construction of grounded theory were used. Purposive sampling at the start of the study and a further theoretical sampling by snowball technique were used to recruit 40 registered nurses (RN) to participate in in-depth, semi-structured interviews between May and November, 2014. Data analysis included analytic techniques of initial, focused and theoretical coding. Results: Study findings showed searching for work role is derived by the themes of Finding the role of positioning in Emergency Department (ED), Recognizing causes of ED overcrowding, and Confined working environment. Nurses' work experience which represents the RNs not gained control over their work, as care actions influenced by the problematic overcrowded circumstance of the ED environment. Conclusion: The findings fill a gap in knowledge about how RNs experience their work role in the context of an overcrowded Emergency Department in Taiwan. Arising from the study result include taking account of nurses' perspectives when planning staff/patient ratios, strategies to reduce waiting time and ensure that clients receive appropriate care. Keywords: crowding, emergency department, grounded theory, nurseshttp://www.sciencedirect.com/science/article/pii/S1976131717305741
spellingShingle Li-Chin Chen, MSN
Chun-Chih Lin, RN, Ph.D.
Chin-Yen Han, RN, Ph.D.
Chun-Lan Hsieh, BSN
Chiung-Jung (Jo) Wu, RN, DrHlthSc, FACN
Hwey-Fang Liang, RN, Ph.D.
An Interpretative Study on Nurses' Perspectives of Working in an Overcrowded Emergency Department in Taiwan
Asian Nursing Research
title An Interpretative Study on Nurses' Perspectives of Working in an Overcrowded Emergency Department in Taiwan
title_full An Interpretative Study on Nurses' Perspectives of Working in an Overcrowded Emergency Department in Taiwan
title_fullStr An Interpretative Study on Nurses' Perspectives of Working in an Overcrowded Emergency Department in Taiwan
title_full_unstemmed An Interpretative Study on Nurses' Perspectives of Working in an Overcrowded Emergency Department in Taiwan
title_short An Interpretative Study on Nurses' Perspectives of Working in an Overcrowded Emergency Department in Taiwan
title_sort interpretative study on nurses perspectives of working in an overcrowded emergency department in taiwan
url http://www.sciencedirect.com/science/article/pii/S1976131717305741
work_keys_str_mv AT lichinchenmsn aninterpretativestudyonnursesperspectivesofworkinginanovercrowdedemergencydepartmentintaiwan
AT chunchihlinrnphd aninterpretativestudyonnursesperspectivesofworkinginanovercrowdedemergencydepartmentintaiwan
AT chinyenhanrnphd aninterpretativestudyonnursesperspectivesofworkinginanovercrowdedemergencydepartmentintaiwan
AT chunlanhsiehbsn aninterpretativestudyonnursesperspectivesofworkinginanovercrowdedemergencydepartmentintaiwan
AT chiungjungjowurndrhlthscfacn aninterpretativestudyonnursesperspectivesofworkinginanovercrowdedemergencydepartmentintaiwan
AT hweyfangliangrnphd aninterpretativestudyonnursesperspectivesofworkinginanovercrowdedemergencydepartmentintaiwan
AT lichinchenmsn interpretativestudyonnursesperspectivesofworkinginanovercrowdedemergencydepartmentintaiwan
AT chunchihlinrnphd interpretativestudyonnursesperspectivesofworkinginanovercrowdedemergencydepartmentintaiwan
AT chinyenhanrnphd interpretativestudyonnursesperspectivesofworkinginanovercrowdedemergencydepartmentintaiwan
AT chunlanhsiehbsn interpretativestudyonnursesperspectivesofworkinginanovercrowdedemergencydepartmentintaiwan
AT chiungjungjowurndrhlthscfacn interpretativestudyonnursesperspectivesofworkinginanovercrowdedemergencydepartmentintaiwan
AT hweyfangliangrnphd interpretativestudyonnursesperspectivesofworkinginanovercrowdedemergencydepartmentintaiwan