Information and Communication Technologies (ICTs) enabling integrated primary care for complex patients: a protocol for a scoping review

Abstract Introduction An increasing number of individuals are living with multiple chronic conditions, often combined with psychosocial complexities. For these patients with complex conditions, an integrated primary care model that provides care coordination and a team-based approach can help manage...

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Main Authors: Farah Tahsin, Alana Armas, Apery Kirakalaprathapan, Heather Cunningham, Mudathira Kadu, Jasvinei Sritharan, Carolyn Steele Gray
Format: Article
Language:English
Published: BMC 2022-09-01
Series:Systematic Reviews
Subjects:
Online Access:https://doi.org/10.1186/s13643-022-02057-5
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author Farah Tahsin
Alana Armas
Apery Kirakalaprathapan
Heather Cunningham
Mudathira Kadu
Jasvinei Sritharan
Carolyn Steele Gray
author_facet Farah Tahsin
Alana Armas
Apery Kirakalaprathapan
Heather Cunningham
Mudathira Kadu
Jasvinei Sritharan
Carolyn Steele Gray
author_sort Farah Tahsin
collection DOAJ
description Abstract Introduction An increasing number of individuals are living with multiple chronic conditions, often combined with psychosocial complexities. For these patients with complex conditions, an integrated primary care model that provides care coordination and a team-based approach can help manage their multiple needs. Information and communication technologies (ICTs) are recognized as a critical enabler of integrated primary care. A better understanding of the use of ICTs in an integrated care setting and how ICTs are being leveraged would be beneficial to identify knowledge gaps and could lead to successful implementation for ICT-based interventions. Objective This study will systematically scope the literature on the topic of ICT-enabled integrated healthcare delivery models for patients with complex care needs to identify which technologies have been used in integrated primary care settings. Method This study protocol outlines a scoping review of the peer-reviewed literature, using Arksey and O’Malley’s (enhanced by Levac et al.) scoping review methodology. Peer-reviewed literature will be identified using a multi-database search strategy. The results of the search will be screened, abstracted, and charted in duplicate by six research team members. Discussion The key findings of the study will be thematically analyzed to describe the implemented ICTs aimed for complex patients within the integrated primary care model. The finding will highlight what types of ICTs are being put in place to support these models, and how these ICTs are enabling care integration. This review will be the first step to formally identify how ICT is used to support integrated primary health care models. The results will be disseminated through peer-reviewed publications, conference presentations, and special interest groups.
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spelling doaj.art-b0a4663019ef4b62822f51352b42e7c82022-12-22T01:44:39ZengBMCSystematic Reviews2046-40532022-09-011111910.1186/s13643-022-02057-5Information and Communication Technologies (ICTs) enabling integrated primary care for complex patients: a protocol for a scoping reviewFarah Tahsin0Alana Armas1Apery Kirakalaprathapan2Heather Cunningham3Mudathira Kadu4Jasvinei Sritharan5Carolyn Steele Gray6Institute of Health Policy, Management, and Evaluation, University of TorontoInstitute of Health Policy, Management, and Evaluation, University of TorontoSchool of Public Health and Health Systems, University of WaterlooGerstein Science Information Centre, University of TorontoInstitute of Health Policy, Management, and Evaluation, University of TorontoInstitute of Health Policy, Management, and Evaluation, University of TorontoInstitute of Health Policy, Management, and Evaluation, University of TorontoAbstract Introduction An increasing number of individuals are living with multiple chronic conditions, often combined with psychosocial complexities. For these patients with complex conditions, an integrated primary care model that provides care coordination and a team-based approach can help manage their multiple needs. Information and communication technologies (ICTs) are recognized as a critical enabler of integrated primary care. A better understanding of the use of ICTs in an integrated care setting and how ICTs are being leveraged would be beneficial to identify knowledge gaps and could lead to successful implementation for ICT-based interventions. Objective This study will systematically scope the literature on the topic of ICT-enabled integrated healthcare delivery models for patients with complex care needs to identify which technologies have been used in integrated primary care settings. Method This study protocol outlines a scoping review of the peer-reviewed literature, using Arksey and O’Malley’s (enhanced by Levac et al.) scoping review methodology. Peer-reviewed literature will be identified using a multi-database search strategy. The results of the search will be screened, abstracted, and charted in duplicate by six research team members. Discussion The key findings of the study will be thematically analyzed to describe the implemented ICTs aimed for complex patients within the integrated primary care model. The finding will highlight what types of ICTs are being put in place to support these models, and how these ICTs are enabling care integration. This review will be the first step to formally identify how ICT is used to support integrated primary health care models. The results will be disseminated through peer-reviewed publications, conference presentations, and special interest groups.https://doi.org/10.1186/s13643-022-02057-5Patients with complex chronic conditionsIntegrated primary careInformation and communication technologiesPrimary careMulti-morbidity
spellingShingle Farah Tahsin
Alana Armas
Apery Kirakalaprathapan
Heather Cunningham
Mudathira Kadu
Jasvinei Sritharan
Carolyn Steele Gray
Information and Communication Technologies (ICTs) enabling integrated primary care for complex patients: a protocol for a scoping review
Systematic Reviews
Patients with complex chronic conditions
Integrated primary care
Information and communication technologies
Primary care
Multi-morbidity
title Information and Communication Technologies (ICTs) enabling integrated primary care for complex patients: a protocol for a scoping review
title_full Information and Communication Technologies (ICTs) enabling integrated primary care for complex patients: a protocol for a scoping review
title_fullStr Information and Communication Technologies (ICTs) enabling integrated primary care for complex patients: a protocol for a scoping review
title_full_unstemmed Information and Communication Technologies (ICTs) enabling integrated primary care for complex patients: a protocol for a scoping review
title_short Information and Communication Technologies (ICTs) enabling integrated primary care for complex patients: a protocol for a scoping review
title_sort information and communication technologies icts enabling integrated primary care for complex patients a protocol for a scoping review
topic Patients with complex chronic conditions
Integrated primary care
Information and communication technologies
Primary care
Multi-morbidity
url https://doi.org/10.1186/s13643-022-02057-5
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