Introducing a triage and Nurse on Call model in primary health care – a focus group study of health care staff’s experiences

Introducing a triage and Nurse on Call model in primary health care – a focus group study of health care staff’s experiences

Abstract Background With the increased demand for health care services and with simultaneous staff shortages, new work models are needed in primary health care. In November 2015, a Swedish primary health care centre introduced a work model consisting of a structured patient sorting system with triag...

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Bibliographic Details
Main Authors: Maria Gelin, Berit Gesar, Ann-Sofie Källberg, Anna Ehrenberg, Catharina Gustavsson
Format: Article
Language:English
Published: BMC 2023-11-01
Series:BMC Health Services Research
Subjects:
Accessibility of health services
Focus groups
Nurse on Call
Primary health care
Qualitative content analysis
Triage
Online Access:https://doi.org/10.1186/s12913-023-10300-5

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