OSTERMANN, Ana Cristina; OLIVEIRA, Maria do Carmo Leite de. Você está entendendo? Contribuições dos estudos de fala-em-interação para a prática do teleatendimento. Campinas: Mercado de Letras, 2015.

OSTERMANN, Ana Cristina; OLIVEIRA, Maria do Carmo Leite de. Você está entendendo? Contribuições dos estudos de fala-em-interação para a prática do teleatendimento. Campinas: Mercado de Letras, 2015.

Bibliographic Details
Main Author:	Minéia FREZZA
Format:	Article
Language:	English
Published:	Pontifícia Universidade Católica de São Paulo
Series:	DELTA: Documentação de Estudos em Lingüística Teórica e Aplicada
Subjects:	Conversation Analysis Helplines Intersubjectivity
Online Access:	http://www.scielo.br/scielo.php?script=sci_arttext&pid=S0102-44502017000200655&lng=en&tlng=en

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