QUALITY MANAGEMENT SYSTEM IN A HEALTHCARE ORGANISATION: FROM BASICS TO OPERATING MODEL

Objective: To analyse the effectiveness of the quality management system (QMS) based on the amount of income for improving the quality of care in medical institutions Methods: Publications on patient safety and quality management system research were identified and analysed based on the library c...

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Main Authors: I.V. VINOGRADOVA, I.V. PETROV, A.A. ALMUKHAMETOV, F.S. PETROVA
Format: Article
Language:English
Published: Avicenna Tajik State Medical University 2022-12-01
Series:Паёми Сино
Subjects:
Online Access:https://doi.org/10.25005/2074-0581-2022-24-4-479-490
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author I.V. VINOGRADOVA
I.V. PETROV
A.A. ALMUKHAMETOV
F.S. PETROVA
author_facet I.V. VINOGRADOVA
I.V. PETROV
A.A. ALMUKHAMETOV
F.S. PETROVA
author_sort I.V. VINOGRADOVA
collection DOAJ
description Objective: To analyse the effectiveness of the quality management system (QMS) based on the amount of income for improving the quality of care in medical institutions Methods: Publications on patient safety and quality management system research were identified and analysed based on the library collection resources of the Mari State University, Yoshkar-Ola, Russia and research databases. A total of 727 results were retrieved, of which the authors preselected 121 based on keywords used; after analysing significant publications, 46 sources were finally selected. Results: The quality of medical care includes the internal audit of the quality and patient safety in hospital care. In turn, the internal audit of quality and patient safety can be limited to a "simplified model" of the quality management system. n adequately compiled, an up-to-date, applicable checklist is intended for use in the audit process. The quality of audits, the designing of effective audit procedures, and the correct completion of checklists depend on the skills and competencies of the auditor. Integrating lean manufacturing into an existing quality management system may increase the cost of "maintenance" of these systems. However, in the long term, the economic benefit will be more evident due to continuous quality improvement, cost reduction and growth of organisational maturity. The quality management system can be used as a method for assessing the effectiveness of the management process of a medical organisation at different levels: middle, auxiliary, and managerial. In this case, the quality management system becomes a superstructure over the management system based on hierarchical groups. Conclusion: A quality management system is a complex organisational model of a medical organisation that allows you to identify and improve processes, identify inconsistencies and solve them by considering the "transparency" and "understanding" of processes.
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spelling doaj.art-b13a25d02bf74bc29fbcc25ce766756f2023-06-15T09:13:55ZengAvicenna Tajik State Medical UniversityПаёми Сино2074-05812959-63272022-12-0124347949010.25005/2074-0581-2022-24-4-479-490QUALITY MANAGEMENT SYSTEM IN A HEALTHCARE ORGANISATION: FROM BASICS TO OPERATING MODELI.V. VINOGRADOVA0I.V. PETROV1A.A. ALMUKHAMETOV2F.S. PETROVA3Perinatal Center, Yoshkar-Ola, Republic of Mari El, Russian Federation. Department of Pediatrics, I.N. Ulyanov Chuvash State University, Cheboksary, Chuvash Republic, Russian FederationPerinatal Center, Yoshkar-Ola, Republic of Mari El, Russian Federation. Department of Fundamental Medicine, Mari State University, Yoshkar-Ola, Republic of Mari El, Russian FederationDepartment of Public Health and Healthcare Organization, Kazan State Medical University, Kazan, Republic of Tatarstan, Russian Federation. Scientific and Clinical Center for Precision and Regenerative Medicine, Institute of Fundamental Medicine and Biology, Kazan (Volga Region) Federal University, Kazan, Republic of Tatarstan, Russian FederationDepartment of Pediatrics, I.N. Ulyanov Chuvash State University, Cheboksary, Chuvash Republic, Russian FederationObjective: To analyse the effectiveness of the quality management system (QMS) based on the amount of income for improving the quality of care in medical institutions Methods: Publications on patient safety and quality management system research were identified and analysed based on the library collection resources of the Mari State University, Yoshkar-Ola, Russia and research databases. A total of 727 results were retrieved, of which the authors preselected 121 based on keywords used; after analysing significant publications, 46 sources were finally selected. Results: The quality of medical care includes the internal audit of the quality and patient safety in hospital care. In turn, the internal audit of quality and patient safety can be limited to a "simplified model" of the quality management system. n adequately compiled, an up-to-date, applicable checklist is intended for use in the audit process. The quality of audits, the designing of effective audit procedures, and the correct completion of checklists depend on the skills and competencies of the auditor. Integrating lean manufacturing into an existing quality management system may increase the cost of "maintenance" of these systems. However, in the long term, the economic benefit will be more evident due to continuous quality improvement, cost reduction and growth of organisational maturity. The quality management system can be used as a method for assessing the effectiveness of the management process of a medical organisation at different levels: middle, auxiliary, and managerial. In this case, the quality management system becomes a superstructure over the management system based on hierarchical groups. Conclusion: A quality management system is a complex organisational model of a medical organisation that allows you to identify and improve processes, identify inconsistencies and solve them by considering the "transparency" and "understanding" of processes.https://doi.org/10.25005/2074-0581-2022-24-4-479-490quality management systemmedical organisationprocess management modelthe safety of medical activitieslean manufacturingchecklistaudit.
spellingShingle I.V. VINOGRADOVA
I.V. PETROV
A.A. ALMUKHAMETOV
F.S. PETROVA
QUALITY MANAGEMENT SYSTEM IN A HEALTHCARE ORGANISATION: FROM BASICS TO OPERATING MODEL
Паёми Сино
quality management system
medical organisation
process management model
the safety of medical activities
lean manufacturing
checklist
audit.
title QUALITY MANAGEMENT SYSTEM IN A HEALTHCARE ORGANISATION: FROM BASICS TO OPERATING MODEL
title_full QUALITY MANAGEMENT SYSTEM IN A HEALTHCARE ORGANISATION: FROM BASICS TO OPERATING MODEL
title_fullStr QUALITY MANAGEMENT SYSTEM IN A HEALTHCARE ORGANISATION: FROM BASICS TO OPERATING MODEL
title_full_unstemmed QUALITY MANAGEMENT SYSTEM IN A HEALTHCARE ORGANISATION: FROM BASICS TO OPERATING MODEL
title_short QUALITY MANAGEMENT SYSTEM IN A HEALTHCARE ORGANISATION: FROM BASICS TO OPERATING MODEL
title_sort quality management system in a healthcare organisation from basics to operating model
topic quality management system
medical organisation
process management model
the safety of medical activities
lean manufacturing
checklist
audit.
url https://doi.org/10.25005/2074-0581-2022-24-4-479-490
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