A Study of the Relation between Service Quality, Customer Satisfaction and Bank Performance of Rastin Profit and Loss Sharing Banking Using Partial Least Squares Method
Melli Bank of Iran, as the largest Islamic bank, implemented the Rastin Profit and Loss Sharing plan for the first time in the world. The purpose of this plan was to remove any trace of usury in banking operations. <br />This article studies the relationship between service quality in this sys...
| Main Authors: | , , |
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| Format: | Article |
| Language: | fas |
| Published: |
Imam Sadiq University
2012-10-01
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| Series: | تحقیقات مالی اسلامی (پیوسته) |
| Subjects: | |
| Online Access: | http://ifr.journals.isu.ac.ir/article_1533_47d776af47ad29c6e847596672d5c76a.pdf |