How search engines disseminate information about COVID-19 and why they should do better

Access to accurate and up-to-date information is essential for individual and collective decision making, especially at times of emergency. On February 26, 2020, two weeks before the World Health Organization (WHO) officially declared the COVID-19’s emergency a “pandemic,” we systematically collecte...

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Bibliographic Details
Main Authors: Mykola Makhortykh, Aleksandra Urman, Roberto Ulloa
Format: Article
Language:English
Published: Harvard Kennedy School 2020-05-01
Series:Harvard Kennedy School Misinformation Review
Subjects:
Online Access:https://misinforeview.hks.harvard.edu/article/how-search-engines-disseminate-information-about-covid-19-and-why-they-should-do-better/
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author Mykola Makhortykh
Aleksandra Urman
Roberto Ulloa
author_facet Mykola Makhortykh
Aleksandra Urman
Roberto Ulloa
author_sort Mykola Makhortykh
collection DOAJ
description Access to accurate and up-to-date information is essential for individual and collective decision making, especially at times of emergency. On February 26, 2020, two weeks before the World Health Organization (WHO) officially declared the COVID-19’s emergency a “pandemic,” we systematically collected and analyzed search results for the term “coronavirus” in three languages from six search engines. We found that different search engines prioritize specific categories of information sources, such as government-related websites or alternative media. We also observed that source ranking within the same search engine is subjected to randomization, which can result in unequal access to information among users.
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spelling doaj.art-b1ae4725b7b94cdd9da167c52ae4f86a2022-12-21T23:14:52ZengHarvard Kennedy SchoolHarvard Kennedy School Misinformation Review2766-16522020-05-011310.37016/mr-2020-017How search engines disseminate information about COVID-19 and why they should do betterMykola Makhortykh0Aleksandra Urman1Roberto Ulloa2Institute of Communication and Media Studies, University of Bern, SwitzerlandInstitute of Communication and Media Studies, University of Bern, SwitzerlandComputational Social Science Department, GESIS-Leibniz Institute for the Social Sciences, GermanyAccess to accurate and up-to-date information is essential for individual and collective decision making, especially at times of emergency. On February 26, 2020, two weeks before the World Health Organization (WHO) officially declared the COVID-19’s emergency a “pandemic,” we systematically collected and analyzed search results for the term “coronavirus” in three languages from six search engines. We found that different search engines prioritize specific categories of information sources, such as government-related websites or alternative media. We also observed that source ranking within the same search engine is subjected to randomization, which can result in unequal access to information among users.https://misinforeview.hks.harvard.edu/article/how-search-engines-disseminate-information-about-covid-19-and-why-they-should-do-better/covid-19search enginessocial media
spellingShingle Mykola Makhortykh
Aleksandra Urman
Roberto Ulloa
How search engines disseminate information about COVID-19 and why they should do better
Harvard Kennedy School Misinformation Review
covid-19
search engines
social media
title How search engines disseminate information about COVID-19 and why they should do better
title_full How search engines disseminate information about COVID-19 and why they should do better
title_fullStr How search engines disseminate information about COVID-19 and why they should do better
title_full_unstemmed How search engines disseminate information about COVID-19 and why they should do better
title_short How search engines disseminate information about COVID-19 and why they should do better
title_sort how search engines disseminate information about covid 19 and why they should do better
topic covid-19
search engines
social media
url https://misinforeview.hks.harvard.edu/article/how-search-engines-disseminate-information-about-covid-19-and-why-they-should-do-better/
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