Factors Influencing Solvers’ Behaviors in Knowledge-Intensive Crowdsourcing: A Systematic Literature Review

Solver participation plays a critical role in the sustained development of knowledge-intensive crowdsourcing (KI-C) systems. Extant theory has highlighted numerous factors that influence solvers’ participation behaviors in KI-C. However, a structured investigation and integration of significant infl...

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Main Authors: Xuefeng Zhang, Enjun Xia, Chao Shen, Jiafu Su
Format: Article
Language:English
Published: MDPI AG 2022-10-01
Series:Journal of Theoretical and Applied Electronic Commerce Research
Subjects:
Online Access:https://www.mdpi.com/0718-1876/17/4/66
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author Xuefeng Zhang
Enjun Xia
Chao Shen
Jiafu Su
author_facet Xuefeng Zhang
Enjun Xia
Chao Shen
Jiafu Su
author_sort Xuefeng Zhang
collection DOAJ
description Solver participation plays a critical role in the sustained development of knowledge-intensive crowdsourcing (KI-C) systems. Extant theory has highlighted numerous factors that influence solvers’ participation behaviors in KI-C. However, a structured investigation and integration of significant influential factors is still lacking. This study consolidated the state of academic research on factors that affect solver behaviors in KI-C. Based on a systematic review of the literature published from 2006 to 2021, this study identified five major solver behaviors in KI-C. Subsequently, eight solver motives and seventeen factors under four categories, i.e., task attributes, solver characteristics, requester behaviors, and platform designs, were identified to affect each of the solver behaviors. Moreover, the roles of solver motives and the identified factors in affecting solver behaviors were demonstrated as well. We also suggested a number of areas meriting future research in this study.
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spelling doaj.art-b232c241ab5040788ab28447b6c724502023-11-24T16:04:15ZengMDPI AGJournal of Theoretical and Applied Electronic Commerce Research0718-18762022-10-011741297131910.3390/jtaer17040066Factors Influencing Solvers’ Behaviors in Knowledge-Intensive Crowdsourcing: A Systematic Literature ReviewXuefeng Zhang0Enjun Xia1Chao Shen2Jiafu Su3School of Economics and Management, Anhui Polytechnic University, Wuhu 241000, ChinaSchool of Management and Economics, Beijing Institute of Technology, Beijing 100811, ChinaSchool of Economics and Management, Anhui Polytechnic University, Wuhu 241000, ChinaInternational College, Krirk University, Bangkok 10220, ThailandSolver participation plays a critical role in the sustained development of knowledge-intensive crowdsourcing (KI-C) systems. Extant theory has highlighted numerous factors that influence solvers’ participation behaviors in KI-C. However, a structured investigation and integration of significant influential factors is still lacking. This study consolidated the state of academic research on factors that affect solver behaviors in KI-C. Based on a systematic review of the literature published from 2006 to 2021, this study identified five major solver behaviors in KI-C. Subsequently, eight solver motives and seventeen factors under four categories, i.e., task attributes, solver characteristics, requester behaviors, and platform designs, were identified to affect each of the solver behaviors. Moreover, the roles of solver motives and the identified factors in affecting solver behaviors were demonstrated as well. We also suggested a number of areas meriting future research in this study.https://www.mdpi.com/0718-1876/17/4/66knowledge-intensive crowdsourcingsolver behaviorssolver motivationthe influential factorsliterature review
spellingShingle Xuefeng Zhang
Enjun Xia
Chao Shen
Jiafu Su
Factors Influencing Solvers’ Behaviors in Knowledge-Intensive Crowdsourcing: A Systematic Literature Review
Journal of Theoretical and Applied Electronic Commerce Research
knowledge-intensive crowdsourcing
solver behaviors
solver motivation
the influential factors
literature review
title Factors Influencing Solvers’ Behaviors in Knowledge-Intensive Crowdsourcing: A Systematic Literature Review
title_full Factors Influencing Solvers’ Behaviors in Knowledge-Intensive Crowdsourcing: A Systematic Literature Review
title_fullStr Factors Influencing Solvers’ Behaviors in Knowledge-Intensive Crowdsourcing: A Systematic Literature Review
title_full_unstemmed Factors Influencing Solvers’ Behaviors in Knowledge-Intensive Crowdsourcing: A Systematic Literature Review
title_short Factors Influencing Solvers’ Behaviors in Knowledge-Intensive Crowdsourcing: A Systematic Literature Review
title_sort factors influencing solvers behaviors in knowledge intensive crowdsourcing a systematic literature review
topic knowledge-intensive crowdsourcing
solver behaviors
solver motivation
the influential factors
literature review
url https://www.mdpi.com/0718-1876/17/4/66
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AT chaoshen factorsinfluencingsolversbehaviorsinknowledgeintensivecrowdsourcingasystematicliteraturereview
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