Healthcare providers’ views of factors influencing family planning data quality in Tshwane District, South Africa

Background: The family planning service requires a routine health information system (RHIS) that can produce quality data that will be used for making decisions. However, the quality of data generated is not always of a good standard. Its usefulness in making data-driven decisions in family planning...

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Main Authors: Sophy M. Moloko, Mokholelana M. Ramukumba
Format: Article
Language:English
Published: AOSIS 2022-11-01
Series:African Journal of Primary Health Care & Family Medicine
Subjects:
Online Access:https://phcfm.org/index.php/phcfm/article/view/3545
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author Sophy M. Moloko
Mokholelana M. Ramukumba
author_facet Sophy M. Moloko
Mokholelana M. Ramukumba
author_sort Sophy M. Moloko
collection DOAJ
description Background: The family planning service requires a routine health information system (RHIS) that can produce quality data that will be used for making decisions. However, the quality of data generated is not always of a good standard. Its usefulness in making data-driven decisions in family planning service is questionable. Aim: The study intended to assess the quality of family planning data and determine healthcare providers’ (HCPs’) views on factors influencing data quality in Tshwane district. Setting: The study was carried out in 13 healthcare institutions in Tshwane district, Gauteng province, South Africa. Methods: This paper reports on the quantitative strand of a mixed methods study. A sample of 111 HCPs was selected through a stratified random sampling technique, and six months of monthly reports from 13 institutions were reviewed for data quality. A self-administered questionnaire and a tick sheet were utilised to collect data from the HCPs and to review monthly reports for data quality, respectively. The Statistical Package for the Social Sciences (SPSS) programme for Windows version 24.0.0 was used to analyse the data. Results: Data quality, mainly accuracy and timeliness, was a challenge. Many HCPs were not trained in the RHIS. They viewed several issues relating to organisational, behavioural and technical factors as barriers to data quality. Conclusion: The low quality of family planning data has a negative impact on policy development and decision-making. Contribution: There is a need for capacity building through training and supportive supervision, provision of adequate human and technical resources to enhance data quality and use of information for decision-making.
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spelling doaj.art-b285408c8db749489f40d86cd1a981ca2022-12-22T04:35:55ZengAOSISAfrican Journal of Primary Health Care & Family Medicine2071-29282071-29362022-11-01141e1e1010.4102/phcfm.v14i1.3545978Healthcare providers’ views of factors influencing family planning data quality in Tshwane District, South AfricaSophy M. Moloko0Mokholelana M. Ramukumba1Department of Nursing Science, School of Health Care Sciences, Sefako Makgatho Health Sciences University, PretoriaDepartment of Health Studies, Faculty of Human Sciences, University of South Africa, PretoriaBackground: The family planning service requires a routine health information system (RHIS) that can produce quality data that will be used for making decisions. However, the quality of data generated is not always of a good standard. Its usefulness in making data-driven decisions in family planning service is questionable. Aim: The study intended to assess the quality of family planning data and determine healthcare providers’ (HCPs’) views on factors influencing data quality in Tshwane district. Setting: The study was carried out in 13 healthcare institutions in Tshwane district, Gauteng province, South Africa. Methods: This paper reports on the quantitative strand of a mixed methods study. A sample of 111 HCPs was selected through a stratified random sampling technique, and six months of monthly reports from 13 institutions were reviewed for data quality. A self-administered questionnaire and a tick sheet were utilised to collect data from the HCPs and to review monthly reports for data quality, respectively. The Statistical Package for the Social Sciences (SPSS) programme for Windows version 24.0.0 was used to analyse the data. Results: Data quality, mainly accuracy and timeliness, was a challenge. Many HCPs were not trained in the RHIS. They viewed several issues relating to organisational, behavioural and technical factors as barriers to data quality. Conclusion: The low quality of family planning data has a negative impact on policy development and decision-making. Contribution: There is a need for capacity building through training and supportive supervision, provision of adequate human and technical resources to enhance data quality and use of information for decision-making.https://phcfm.org/index.php/phcfm/article/view/3545data qualitydistrict health information systemfamily planninghealthcare providersroutine health information system.
spellingShingle Sophy M. Moloko
Mokholelana M. Ramukumba
Healthcare providers’ views of factors influencing family planning data quality in Tshwane District, South Africa
African Journal of Primary Health Care & Family Medicine
data quality
district health information system
family planning
healthcare providers
routine health information system.
title Healthcare providers’ views of factors influencing family planning data quality in Tshwane District, South Africa
title_full Healthcare providers’ views of factors influencing family planning data quality in Tshwane District, South Africa
title_fullStr Healthcare providers’ views of factors influencing family planning data quality in Tshwane District, South Africa
title_full_unstemmed Healthcare providers’ views of factors influencing family planning data quality in Tshwane District, South Africa
title_short Healthcare providers’ views of factors influencing family planning data quality in Tshwane District, South Africa
title_sort healthcare providers views of factors influencing family planning data quality in tshwane district south africa
topic data quality
district health information system
family planning
healthcare providers
routine health information system.
url https://phcfm.org/index.php/phcfm/article/view/3545
work_keys_str_mv AT sophymmoloko healthcareprovidersviewsoffactorsinfluencingfamilyplanningdataqualityintshwanedistrictsouthafrica
AT mokholelanamramukumba healthcareprovidersviewsoffactorsinfluencingfamilyplanningdataqualityintshwanedistrictsouthafrica