Does Critical Success Factors of KM Mediate the KS-Driven Performance in the Software Sector of Pakistan?
This research tends to investigate role of KS practices on overall performance of software sector using critical success factors of KM (i.e. KM process and infrastructure capabilities) as intermediate measures. In this regard, a survey method using the adapted instrument to draw the inference from...
| Main Authors: | , , , , |
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| Format: | Article |
| Language: | English |
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University of Management and Technology
2021-06-01
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| Series: | Journal of Management and Research |
| Subjects: | |
| Online Access: | https://ojs.umt.edu.pk/index.php/jmr/article/view/668 |
| _version_ | 1811284011401609216 |
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| author | Wasim ul Rehman Suleyman Degirmen Faryal Jalil Muhammad Haris Tarram Nayyab |
| author_facet | Wasim ul Rehman Suleyman Degirmen Faryal Jalil Muhammad Haris Tarram Nayyab |
| author_sort | Wasim ul Rehman |
| collection | DOAJ |
| description |
This research tends to investigate role of KS practices on overall performance of software sector using critical success factors of KM (i.e. KM process and infrastructure capabilities) as intermediate measures. In this regard, a survey method using the adapted instrument to draw the inference from data collected from software developers. The parallel multiple mediation model proposed and tested by using Process Macro. The findings of study reveal that KS practices have a significant and positive effect on the overall performance in terms of operational excellence, financial achievement, customer intimacy, product leadership. The results indicate that all the constructs of KM process and infrastructure capabilities partially mediates the relationship between KS practices and performance of software sector. Hence, findings of study support all the suggested hypotheses and draws the inference that KM process and infrastructure capabilities support the theoretical prisms of KBV initiatives.
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| first_indexed | 2024-04-13T02:22:14Z |
| format | Article |
| id | doaj.art-b2897c2f3a9e48be9b8dd3d2928ceaa7 |
| institution | Directory Open Access Journal |
| issn | 2218-2705 2519-7924 |
| language | English |
| last_indexed | 2024-04-13T02:22:14Z |
| publishDate | 2021-06-01 |
| publisher | University of Management and Technology |
| record_format | Article |
| series | Journal of Management and Research |
| spelling | doaj.art-b2897c2f3a9e48be9b8dd3d2928ceaa72022-12-22T03:06:56ZengUniversity of Management and TechnologyJournal of Management and Research2218-27052519-79242021-06-018110.29145/jmr/81/080106Does Critical Success Factors of KM Mediate the KS-Driven Performance in the Software Sector of Pakistan?Wasim ul Rehman0Suleyman Degirmen1Faryal Jalil2Muhammad Haris3Tarram Nayyab4Institute of Business Administration, University of the Punjab Gujranwala Campus, Pakistan.The School of Social and Human Sciences, Konya Food and Agriculture University, Turkey.Institute of Quality & Technology Management, University of the Punjab, Pakistan.Superior University Lahore, Pakistan.Institute of Business Administration, University of the Punjab, Pakistan. This research tends to investigate role of KS practices on overall performance of software sector using critical success factors of KM (i.e. KM process and infrastructure capabilities) as intermediate measures. In this regard, a survey method using the adapted instrument to draw the inference from data collected from software developers. The parallel multiple mediation model proposed and tested by using Process Macro. The findings of study reveal that KS practices have a significant and positive effect on the overall performance in terms of operational excellence, financial achievement, customer intimacy, product leadership. The results indicate that all the constructs of KM process and infrastructure capabilities partially mediates the relationship between KS practices and performance of software sector. Hence, findings of study support all the suggested hypotheses and draws the inference that KM process and infrastructure capabilities support the theoretical prisms of KBV initiatives. https://ojs.umt.edu.pk/index.php/jmr/article/view/668knowledge infrastructure capabilitiesknowledge process capabilitiesknowledge sharingperformance |
| spellingShingle | Wasim ul Rehman Suleyman Degirmen Faryal Jalil Muhammad Haris Tarram Nayyab Does Critical Success Factors of KM Mediate the KS-Driven Performance in the Software Sector of Pakistan? Journal of Management and Research knowledge infrastructure capabilities knowledge process capabilities knowledge sharing performance |
| title | Does Critical Success Factors of KM Mediate the KS-Driven Performance in the Software Sector of Pakistan? |
| title_full | Does Critical Success Factors of KM Mediate the KS-Driven Performance in the Software Sector of Pakistan? |
| title_fullStr | Does Critical Success Factors of KM Mediate the KS-Driven Performance in the Software Sector of Pakistan? |
| title_full_unstemmed | Does Critical Success Factors of KM Mediate the KS-Driven Performance in the Software Sector of Pakistan? |
| title_short | Does Critical Success Factors of KM Mediate the KS-Driven Performance in the Software Sector of Pakistan? |
| title_sort | does critical success factors of km mediate the ks driven performance in the software sector of pakistan |
| topic | knowledge infrastructure capabilities knowledge process capabilities knowledge sharing performance |
| url | https://ojs.umt.edu.pk/index.php/jmr/article/view/668 |
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