The Technology Acceptance Model in use of Technologies for Contactless Process during the Covid-19 Pandemic
The purpose of this study was to measure passenger acceptance of Technologies for Contactless Process (TFCP) provided by the airport to prevent the spread of Covid-19 by adopting the Technology Acceptance Model (TAM). The study collected 220 questionnaires from passengers using TFCP and the data wa...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
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Politeknik Pariwisata NHI Bandung
2021-12-01
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| Series: | Jurnal Kepariwisataan |
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| Online Access: | https://journal.poltekpar-nhi.ac.id/index.php/jk/article/view/544 |
| _version_ | 1827279409167466496 |
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| author | Ina Veronika Ginting Syifa Alawiyah |
| author_facet | Ina Veronika Ginting Syifa Alawiyah |
| author_sort | Ina Veronika Ginting |
| collection | DOAJ |
| description |
The purpose of this study was to measure passenger acceptance of Technologies for Contactless Process (TFCP) provided by the airport to prevent the spread of Covid-19 by adopting the Technology Acceptance Model (TAM). The study collected 220 questionnaires from passengers using TFCP and the data was analysed using Likert scale techniques by measuring Perceived ease of use and perceived usefulness. The results of the study significantly that passengers are willing to adapt using TFCP. This research contributes as the basis of a better strategy by airport managers managing TFCP by understanding the passenger experience.
Keywords: TAM; TFCP; Perceived Usefulness and Ease of Use.
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| first_indexed | 2024-04-24T08:18:28Z |
| format | Article |
| id | doaj.art-b2963e293a424e0a89603ff10558dfa3 |
| institution | Directory Open Access Journal |
| issn | 2477-3808 2721-4753 |
| language | English |
| last_indexed | 2024-04-24T08:18:28Z |
| publishDate | 2021-12-01 |
| publisher | Politeknik Pariwisata NHI Bandung |
| record_format | Article |
| series | Jurnal Kepariwisataan |
| spelling | doaj.art-b2963e293a424e0a89603ff10558dfa32024-04-17T02:54:29ZengPoliteknik Pariwisata NHI BandungJurnal Kepariwisataan2477-38082721-47532021-12-015210.34013/jk.v5i2.544The Technology Acceptance Model in use of Technologies for Contactless Process during the Covid-19 PandemicIna Veronika Ginting0Syifa Alawiyah1Sekolah Tinggi Pariwisata BandungTraveloka The purpose of this study was to measure passenger acceptance of Technologies for Contactless Process (TFCP) provided by the airport to prevent the spread of Covid-19 by adopting the Technology Acceptance Model (TAM). The study collected 220 questionnaires from passengers using TFCP and the data was analysed using Likert scale techniques by measuring Perceived ease of use and perceived usefulness. The results of the study significantly that passengers are willing to adapt using TFCP. This research contributes as the basis of a better strategy by airport managers managing TFCP by understanding the passenger experience. Keywords: TAM; TFCP; Perceived Usefulness and Ease of Use. https://journal.poltekpar-nhi.ac.id/index.php/jk/article/view/544Keywords: TAM; TFCP; Perceived Usefulness and Ease of Use. |
| spellingShingle | Ina Veronika Ginting Syifa Alawiyah The Technology Acceptance Model in use of Technologies for Contactless Process during the Covid-19 Pandemic Jurnal Kepariwisataan Keywords: TAM; TFCP; Perceived Usefulness and Ease of Use. |
| title | The Technology Acceptance Model in use of Technologies for Contactless Process during the Covid-19 Pandemic |
| title_full | The Technology Acceptance Model in use of Technologies for Contactless Process during the Covid-19 Pandemic |
| title_fullStr | The Technology Acceptance Model in use of Technologies for Contactless Process during the Covid-19 Pandemic |
| title_full_unstemmed | The Technology Acceptance Model in use of Technologies for Contactless Process during the Covid-19 Pandemic |
| title_short | The Technology Acceptance Model in use of Technologies for Contactless Process during the Covid-19 Pandemic |
| title_sort | technology acceptance model in use of technologies for contactless process during the covid 19 pandemic |
| topic | Keywords: TAM; TFCP; Perceived Usefulness and Ease of Use. |
| url | https://journal.poltekpar-nhi.ac.id/index.php/jk/article/view/544 |
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