Measuring clients’ experiences with antenatal care before or after childbirth: it matters

Background When clients’ experiences with maternity care are measured for quality improvement, surveys are administered once, usually six weeks or more after childbirth. Most surveys conveniently cover pregnancy, childbirth and postnatal care all in one. However, the validity of measuring the experi...

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Main Authors: Marisja Scheerhagen, Erwin Birnie, Arie Franx, Henk F. van Stel, Gouke J. Bonsel
Format: Article
Language:English
Published: PeerJ Inc. 2018-11-01
Series:PeerJ
Subjects:
Online Access:https://peerj.com/articles/5851.pdf
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author Marisja Scheerhagen
Erwin Birnie
Arie Franx
Henk F. van Stel
Gouke J. Bonsel
author_facet Marisja Scheerhagen
Erwin Birnie
Arie Franx
Henk F. van Stel
Gouke J. Bonsel
author_sort Marisja Scheerhagen
collection DOAJ
description Background When clients’ experiences with maternity care are measured for quality improvement, surveys are administered once, usually six weeks or more after childbirth. Most surveys conveniently cover pregnancy, childbirth and postnatal care all in one. However, the validity of measuring the experiences during pregnancy (antenatal experiences) after childbirth is unknown. We explored the relation between the measurement of antenatal experiences late in pregnancy but prior to childbirth (‘test’ or gold standard) and its retrospective measurement after childbirth (retrospective test). Additionally, we explored the role of modifying determinants that explained the gap between these two measurements. Methods and Findings Client’s experiences were measured by the ReproQuestionnaire that consists of an antenatal and postnatal version, and covers the eight WHO Responsiveness domains. 462 clients responded to the antenatal and postnatal questionnaire, and additionally filled out the repeated survey on antenatal experiences after childbirth. First, we determined the association between the test and retrospective test using three scoring models: mean score, equal or above the median score and having a negative experience. The association was moderate for having any negative experience (absolute agreement = 68%), for the median (absolute agreement = 69%) and for the mean score (ICC = 0.59). Multiple linear and logistic regression analysis for all three scoring models revealed systematic modifiers. The gap between antenatal and postnatal measurement was (partly) associated with clients’ experiences during childbirth and postnatal care and by professional discontinuity during childbirth but unrelated to the perceived health outcome. Conclusions The antenatal experiences should be measured before and not after childbirth, as the association between the antenatal experiences measured before and after childbirth is moderate.
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spelling doaj.art-b2bb436aff624fb4a51fa680f83e033e2023-12-03T10:15:01ZengPeerJ Inc.PeerJ2167-83592018-11-016e585110.7717/peerj.5851Measuring clients’ experiences with antenatal care before or after childbirth: it mattersMarisja Scheerhagen0Erwin Birnie1Arie Franx2Henk F. van Stel3Gouke J. Bonsel4Department of Obstetrics and Gynecology, Erasmus Medical Centre, Rotterdam, The NetherlandsDepartment of Obstetrics and Gynecology, Academic Collaborative Maternity Care, University Medical Center Utrecht, Utrecht, The NetherlandsDepartment of Obstetrics and Gynecology, University Medical Center Utrecht, Utrecht, The NetherlandsJulius Center for Health Sciences and Primary Care, Department of Healthcare Innovation and Evaluation, University Medical Center Utrecht, Utrecht, The NetherlandsDepartment of Obstetrics and Gynecology, Academic Collaborative Maternity Care, University Medical Center Utrecht, Utrecht, The NetherlandsBackground When clients’ experiences with maternity care are measured for quality improvement, surveys are administered once, usually six weeks or more after childbirth. Most surveys conveniently cover pregnancy, childbirth and postnatal care all in one. However, the validity of measuring the experiences during pregnancy (antenatal experiences) after childbirth is unknown. We explored the relation between the measurement of antenatal experiences late in pregnancy but prior to childbirth (‘test’ or gold standard) and its retrospective measurement after childbirth (retrospective test). Additionally, we explored the role of modifying determinants that explained the gap between these two measurements. Methods and Findings Client’s experiences were measured by the ReproQuestionnaire that consists of an antenatal and postnatal version, and covers the eight WHO Responsiveness domains. 462 clients responded to the antenatal and postnatal questionnaire, and additionally filled out the repeated survey on antenatal experiences after childbirth. First, we determined the association between the test and retrospective test using three scoring models: mean score, equal or above the median score and having a negative experience. The association was moderate for having any negative experience (absolute agreement = 68%), for the median (absolute agreement = 69%) and for the mean score (ICC = 0.59). Multiple linear and logistic regression analysis for all three scoring models revealed systematic modifiers. The gap between antenatal and postnatal measurement was (partly) associated with clients’ experiences during childbirth and postnatal care and by professional discontinuity during childbirth but unrelated to the perceived health outcome. Conclusions The antenatal experiences should be measured before and not after childbirth, as the association between the antenatal experiences measured before and after childbirth is moderate.https://peerj.com/articles/5851.pdfMaternity careReliabilityQuality improvementQuestionnaire developmentClients’ experiences
spellingShingle Marisja Scheerhagen
Erwin Birnie
Arie Franx
Henk F. van Stel
Gouke J. Bonsel
Measuring clients’ experiences with antenatal care before or after childbirth: it matters
PeerJ
Maternity care
Reliability
Quality improvement
Questionnaire development
Clients’ experiences
title Measuring clients’ experiences with antenatal care before or after childbirth: it matters
title_full Measuring clients’ experiences with antenatal care before or after childbirth: it matters
title_fullStr Measuring clients’ experiences with antenatal care before or after childbirth: it matters
title_full_unstemmed Measuring clients’ experiences with antenatal care before or after childbirth: it matters
title_short Measuring clients’ experiences with antenatal care before or after childbirth: it matters
title_sort measuring clients experiences with antenatal care before or after childbirth it matters
topic Maternity care
Reliability
Quality improvement
Questionnaire development
Clients’ experiences
url https://peerj.com/articles/5851.pdf
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