Emergency performance indices in emergency centers of teaching hospitals of Zanjan University of Medical Sciences

Background and Purpose: The importance of evaluating the performance indices of the emergency department as one of the most important hospital wards is obvious to everyone. Therefore, in the present study, we determined emergency performance indices in emergency centers of educational hospitals of Z...

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Main Authors: Mohammadreza Dinmohammadii, Mohammad Abbasi, Amir Jalali
Format: Article
Language:fas
Published: Qom University of Medical Sciences 2021-04-01
Series:Majallah-i Dānishgāh-i ̒Ulūm-i Pizishkī-i Qum
Subjects:
Online Access:http://journal.muq.ac.ir/article-1-3127-en.html
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author Mohammadreza Dinmohammadii
Mohammad Abbasi
Amir Jalali
author_facet Mohammadreza Dinmohammadii
Mohammad Abbasi
Amir Jalali
author_sort Mohammadreza Dinmohammadii
collection DOAJ
description Background and Purpose: The importance of evaluating the performance indices of the emergency department as one of the most important hospital wards is obvious to everyone. Therefore, in the present study, we determined emergency performance indices in emergency centers of educational hospitals of Zanjan University of Medical Sciences. Methods: This is a cross-sectional descriptive study. In this study, data related to performance indices of emergency center in educational hospitals of Gilan University of Medical Sciences were collected during one full week in Ayatollah Moosavi and Valiasr hospitals by simple random sampling of the Poisson model in a continuous and gradual manner and we recorded the data. In this study, in total, 1341 samples were evaluated in relation to the variable of indices. Finally, the data were analyzed using proper descriptive and inferential statistics and SPSS Ver. 22. The instrument was a questionnaire which included the underlying profile (age, gender, marital status, insurance status, place of residence and degree of education) of the referrals to the emergency department and data of performance indices. Given that the questionnaire used is a checklist related to the standard performance indices recommended by the Ministry of Health of the country, it is reliable and valid. Results: Emergency performance indices in Zanjanchr(chr(chr(chr('39')39chr('39'))39chr(chr('39')39chr('39')))39chr(chr(chr('39')39chr('39'))39chr(chr('39')39chr('39'))))s educational centers was at a favorable level in comparison with other studies; except in cases when there is a triage time interval up to the first physicianchr(chr(chr(chr('39')39chr('39'))39chr(chr('39')39chr('39')))39chr(chr(chr('39')39chr('39'))39chr(chr('39')39chr('39'))))s visit that is suggested that by doing provisions on the physical environment and ease in the process of patient admission, reduce this time interval and to reduce the long-term stay of  patients in emergency departments we can mention strategies such as preventing multiple services, making the number of counseling purposeful and restricting them to essential counseling and ultimately, following up on the treatment as soon as possible by the relevant services. Conclusion: Emergency performance indices in Zanjan educational and treatment centers is at a favorable level in comparison with other studies; except in cases when there is a triage time interval up to the first physicianchr(chr(chr(chr('39')39chr('39'))39chr(chr('39')39chr('39')))39chr(chr(chr('39')39chr('39'))39chr(chr('39')39chr('39'))))s visit that is suggested that by doing provisions on the physical environment and ease in the process of patient admission, reduce this time interval and to reduce the long-term stay of  patients in emergency departments we can mention strategies such as preventing multiple services, making the number of counseling purposeful and restricting them to essential counseling and ultimately, following up on the treatment as soon as possible by the relevant services.
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spelling doaj.art-b2c7545f882140efb24941ccda1879bd2022-12-21T18:00:29ZfasQom University of Medical SciencesMajallah-i Dānishgāh-i ̒Ulūm-i Pizishkī-i Qum1735-77992008-13752021-04-011528491Emergency performance indices in emergency centers of teaching hospitals of Zanjan University of Medical SciencesMohammadreza Dinmohammadii0Mohammad Abbasi1Amir Jalali2 Department of Critical Care Nursing, School of Nursing and Midwifery, Zanjan University of Medical Sciences, Zanjan, Iran. Department of Nursing, School of Nursing and Midwifery, Qum University of Medical Sciences, Qum, Iran. Department of Psychiatric Nursing, School of Nursing and Midwifery, Kermanshah University of Medical Sciences, Kermanshah, Iran. Background and Purpose: The importance of evaluating the performance indices of the emergency department as one of the most important hospital wards is obvious to everyone. Therefore, in the present study, we determined emergency performance indices in emergency centers of educational hospitals of Zanjan University of Medical Sciences. Methods: This is a cross-sectional descriptive study. In this study, data related to performance indices of emergency center in educational hospitals of Gilan University of Medical Sciences were collected during one full week in Ayatollah Moosavi and Valiasr hospitals by simple random sampling of the Poisson model in a continuous and gradual manner and we recorded the data. In this study, in total, 1341 samples were evaluated in relation to the variable of indices. Finally, the data were analyzed using proper descriptive and inferential statistics and SPSS Ver. 22. The instrument was a questionnaire which included the underlying profile (age, gender, marital status, insurance status, place of residence and degree of education) of the referrals to the emergency department and data of performance indices. Given that the questionnaire used is a checklist related to the standard performance indices recommended by the Ministry of Health of the country, it is reliable and valid. Results: Emergency performance indices in Zanjanchr(chr(chr(chr('39')39chr('39'))39chr(chr('39')39chr('39')))39chr(chr(chr('39')39chr('39'))39chr(chr('39')39chr('39'))))s educational centers was at a favorable level in comparison with other studies; except in cases when there is a triage time interval up to the first physicianchr(chr(chr(chr('39')39chr('39'))39chr(chr('39')39chr('39')))39chr(chr(chr('39')39chr('39'))39chr(chr('39')39chr('39'))))s visit that is suggested that by doing provisions on the physical environment and ease in the process of patient admission, reduce this time interval and to reduce the long-term stay of  patients in emergency departments we can mention strategies such as preventing multiple services, making the number of counseling purposeful and restricting them to essential counseling and ultimately, following up on the treatment as soon as possible by the relevant services. Conclusion: Emergency performance indices in Zanjan educational and treatment centers is at a favorable level in comparison with other studies; except in cases when there is a triage time interval up to the first physicianchr(chr(chr(chr('39')39chr('39'))39chr(chr('39')39chr('39')))39chr(chr(chr('39')39chr('39'))39chr(chr('39')39chr('39'))))s visit that is suggested that by doing provisions on the physical environment and ease in the process of patient admission, reduce this time interval and to reduce the long-term stay of  patients in emergency departments we can mention strategies such as preventing multiple services, making the number of counseling purposeful and restricting them to essential counseling and ultimately, following up on the treatment as soon as possible by the relevant services.http://journal.muq.ac.ir/article-1-3127-en.htmlkey words: performance indicesemergency departmentquality of serviceszanjan
spellingShingle Mohammadreza Dinmohammadii
Mohammad Abbasi
Amir Jalali
Emergency performance indices in emergency centers of teaching hospitals of Zanjan University of Medical Sciences
Majallah-i Dānishgāh-i ̒Ulūm-i Pizishkī-i Qum
key words: performance indices
emergency department
quality of services
zanjan
title Emergency performance indices in emergency centers of teaching hospitals of Zanjan University of Medical Sciences
title_full Emergency performance indices in emergency centers of teaching hospitals of Zanjan University of Medical Sciences
title_fullStr Emergency performance indices in emergency centers of teaching hospitals of Zanjan University of Medical Sciences
title_full_unstemmed Emergency performance indices in emergency centers of teaching hospitals of Zanjan University of Medical Sciences
title_short Emergency performance indices in emergency centers of teaching hospitals of Zanjan University of Medical Sciences
title_sort emergency performance indices in emergency centers of teaching hospitals of zanjan university of medical sciences
topic key words: performance indices
emergency department
quality of services
zanjan
url http://journal.muq.ac.ir/article-1-3127-en.html
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AT mohammadabbasi emergencyperformanceindicesinemergencycentersofteachinghospitalsofzanjanuniversityofmedicalsciences
AT amirjalali emergencyperformanceindicesinemergencycentersofteachinghospitalsofzanjanuniversityofmedicalsciences