Effects of Behavioral Economics–Based Messaging on Appointment Scheduling Through Patient Portals and Appointment Completion: Observational Study

Effects of Behavioral Economics–Based Messaging on Appointment Scheduling Through Patient Portals and Appointment Completion: Observational Study

BackgroundBehavioral economics–based techniques have been an increasingly utilized method in health care to influence behavior change by modifying language in patient communication (through choice architecture and the framing of words). Patient portals are a key tool for faci...

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Bibliographic Details
Main Authors: Su-Ying Liang, Cheryl D Stults, Veena G Jones, Qiwen Huang, Jeremy Sutton, Guy Tennyson, Albert S Chan
Format: Article
Language:English
Published: JMIR Publications 2022-03-01
Series:JMIR Human Factors
Online Access:https://humanfactors.jmir.org/2022/1/e34090

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