Assessing the Effectiveness of STAPP@Work, a Self-Management Mobile App, in Reducing Work Stress and Preventing Burnout: Single-Case Experimental Design Study

BackgroundWork-related stress and burnout remain common problems among employees, leading to impaired health and higher absenteeism. The use of mobile health apps to promote well-being has grown substantially; however, the impact of such apps on reducing stress and preventing...

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Main Authors: Sevda Demirel, Yvette Roke, Adriaan W Hoogendoorn, Jamie Hoefakker, Kirsten Hoeberichts, Peter N van Harten
Format: Article
Language:English
Published: JMIR Publications 2024-02-01
Series:Journal of Medical Internet Research
Online Access:https://www.jmir.org/2024/1/e48883
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author Sevda Demirel
Yvette Roke
Adriaan W Hoogendoorn
Jamie Hoefakker
Kirsten Hoeberichts
Peter N van Harten
author_facet Sevda Demirel
Yvette Roke
Adriaan W Hoogendoorn
Jamie Hoefakker
Kirsten Hoeberichts
Peter N van Harten
author_sort Sevda Demirel
collection DOAJ
description BackgroundWork-related stress and burnout remain common problems among employees, leading to impaired health and higher absenteeism. The use of mobile health apps to promote well-being has grown substantially; however, the impact of such apps on reducing stress and preventing burnout is limited. ObjectiveThis study aims to assess the effectiveness of STAPP@Work, a mobile-based stress management intervention, on perceived stress, coping self-efficacy, and the level of burnout among mental health employees. MethodsThe study used a single-case experimental design to examine the use of STAPP@Work among mental health employees without a known diagnosis of burnout (N=63). Participants used the app for 1 week per month repeatedly for a period of 6 months. Using a reversal design, the participants used the app 6 times to assess replicated immediate (1 week after use) and lasting (3 weeks after use) effects. The Perceived Stress Scale, the Coping Self-Efficacy Scale, and the Burnout Assessment Tool were used to measure the outcomes. Linear mixed models were used to analyze the data. ResultsAfter 6 months of app use for 1 week per month, the participants showed a statistically significant decrease in perceived stress (b=–0.38, 95% CI –0.67 to –0.09; P=.01; Cohen d=0.50) and burnout symptoms (b=–0.31, 95% CI –0.51 to –0.12; P=.002; Cohen d=0.63) as well as a statistically significant improvement in problem-focused coping self-efficacy (b=0.42, 95% CI 0-0.85; P=.049; Cohen d=0.42). Long-term use of the app provided consistent reductions in burnout symptoms over time, including in the level of exhaustion and emotional impairment. ConclusionsThe use of an app-based stress management intervention has been shown to reduce burnout symptoms and enhance coping self-efficacy among mental health workers. Prevention of burnout and minimization of work-related stress are of utmost importance to protect employee health and reduce absenteeism.
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spelling doaj.art-b2e8a7480e2a4847adaabccea5f0c65d2024-02-29T15:45:35ZengJMIR PublicationsJournal of Medical Internet Research1438-88712024-02-0126e4888310.2196/48883Assessing the Effectiveness of STAPP@Work, a Self-Management Mobile App, in Reducing Work Stress and Preventing Burnout: Single-Case Experimental Design StudySevda Demirelhttps://orcid.org/0009-0007-8192-9880Yvette Rokehttps://orcid.org/0009-0005-0112-5862Adriaan W Hoogendoornhttps://orcid.org/0000-0003-4784-0712Jamie Hoefakkerhttps://orcid.org/0000-0002-7377-8054Kirsten Hoeberichtshttps://orcid.org/0000-0001-5800-247XPeter N van Hartenhttps://orcid.org/0000-0002-1639-533X BackgroundWork-related stress and burnout remain common problems among employees, leading to impaired health and higher absenteeism. The use of mobile health apps to promote well-being has grown substantially; however, the impact of such apps on reducing stress and preventing burnout is limited. ObjectiveThis study aims to assess the effectiveness of STAPP@Work, a mobile-based stress management intervention, on perceived stress, coping self-efficacy, and the level of burnout among mental health employees. MethodsThe study used a single-case experimental design to examine the use of STAPP@Work among mental health employees without a known diagnosis of burnout (N=63). Participants used the app for 1 week per month repeatedly for a period of 6 months. Using a reversal design, the participants used the app 6 times to assess replicated immediate (1 week after use) and lasting (3 weeks after use) effects. The Perceived Stress Scale, the Coping Self-Efficacy Scale, and the Burnout Assessment Tool were used to measure the outcomes. Linear mixed models were used to analyze the data. ResultsAfter 6 months of app use for 1 week per month, the participants showed a statistically significant decrease in perceived stress (b=–0.38, 95% CI –0.67 to –0.09; P=.01; Cohen d=0.50) and burnout symptoms (b=–0.31, 95% CI –0.51 to –0.12; P=.002; Cohen d=0.63) as well as a statistically significant improvement in problem-focused coping self-efficacy (b=0.42, 95% CI 0-0.85; P=.049; Cohen d=0.42). Long-term use of the app provided consistent reductions in burnout symptoms over time, including in the level of exhaustion and emotional impairment. ConclusionsThe use of an app-based stress management intervention has been shown to reduce burnout symptoms and enhance coping self-efficacy among mental health workers. Prevention of burnout and minimization of work-related stress are of utmost importance to protect employee health and reduce absenteeism.https://www.jmir.org/2024/1/e48883
spellingShingle Sevda Demirel
Yvette Roke
Adriaan W Hoogendoorn
Jamie Hoefakker
Kirsten Hoeberichts
Peter N van Harten
Assessing the Effectiveness of STAPP@Work, a Self-Management Mobile App, in Reducing Work Stress and Preventing Burnout: Single-Case Experimental Design Study
Journal of Medical Internet Research
title Assessing the Effectiveness of STAPP@Work, a Self-Management Mobile App, in Reducing Work Stress and Preventing Burnout: Single-Case Experimental Design Study
title_full Assessing the Effectiveness of STAPP@Work, a Self-Management Mobile App, in Reducing Work Stress and Preventing Burnout: Single-Case Experimental Design Study
title_fullStr Assessing the Effectiveness of STAPP@Work, a Self-Management Mobile App, in Reducing Work Stress and Preventing Burnout: Single-Case Experimental Design Study
title_full_unstemmed Assessing the Effectiveness of STAPP@Work, a Self-Management Mobile App, in Reducing Work Stress and Preventing Burnout: Single-Case Experimental Design Study
title_short Assessing the Effectiveness of STAPP@Work, a Self-Management Mobile App, in Reducing Work Stress and Preventing Burnout: Single-Case Experimental Design Study
title_sort assessing the effectiveness of stapp work a self management mobile app in reducing work stress and preventing burnout single case experimental design study
url https://www.jmir.org/2024/1/e48883
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