A TELECOMMUNICATIONS SERVICE MANAGEMENT COURSE MODEL FOR THE COLLEGE OF BUSINESS
Many different metrics and models have been developed to evaluate a Web site’s attributes as perceived by Internet users. In this paper we focus on users’ perceptions of the content and design of Web sites. A Delphi study as well as an exploratory factor analysis are used to generate and merge attri...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
IACIS
2003-01-01
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| Series: | Issues in Information Systems |
| Online Access: | http://iacis.org/iis/2003/ChoiTeer.pdf |