How to stand out in the “lemon market”? application of signaling theory in live streaming commerce

Live streaming commerce innovatively combines e-commerce and live streaming, and it is booming. However, like traditional e-commerce, live streaming commerce is facing challenges from “lemon market”. The article applies signaling theory from a perspective of game theory and finds that high-quality s...

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Bibliographic Details
Main Authors: Yao Tanyue, Mo Li
Format: Article
Language:English
Published: EDP Sciences 2022-01-01
Series:SHS Web of Conferences
Online Access:https://www.shs-conferences.org/articles/shsconf/pdf/2022/10/shsconf_iteme2022_01027.pdf
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author Yao Tanyue
Mo Li
author_facet Yao Tanyue
Mo Li
author_sort Yao Tanyue
collection DOAJ
description Live streaming commerce innovatively combines e-commerce and live streaming, and it is booming. However, like traditional e-commerce, live streaming commerce is facing challenges from “lemon market”. The article applies signaling theory from a perspective of game theory and finds that high-quality sellers can stand out in the market by releasing two kinds of additional signals, which are signals that increase cost and signals that increase risk, and proposes relevant research hypotheses. Then, the researcher designs an experiment to explore how the additional signals affect the audiences’ purchase intention. The data collected shows that additional signals increasing cost can improve audiences’ purchase intension through improving the product quality and sellers’ credibility perceived by the audience while additional signals increasing risk cannot achieve the same effect. At the end, possible explanations for the unproven hypothesis and further research directions are provided.
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spelling doaj.art-b35a1e4994f14280b790b0a2b7960f0d2022-12-22T03:28:38ZengEDP SciencesSHS Web of Conferences2261-24242022-01-011400102710.1051/shsconf/202214001027shsconf_iteme2022_01027How to stand out in the “lemon market”? application of signaling theory in live streaming commerceYao Tanyue0Mo Li1College of Business and Economics, Australian National UniversitySchool of Communication, Fujian Normal UniversityLive streaming commerce innovatively combines e-commerce and live streaming, and it is booming. However, like traditional e-commerce, live streaming commerce is facing challenges from “lemon market”. The article applies signaling theory from a perspective of game theory and finds that high-quality sellers can stand out in the market by releasing two kinds of additional signals, which are signals that increase cost and signals that increase risk, and proposes relevant research hypotheses. Then, the researcher designs an experiment to explore how the additional signals affect the audiences’ purchase intention. The data collected shows that additional signals increasing cost can improve audiences’ purchase intension through improving the product quality and sellers’ credibility perceived by the audience while additional signals increasing risk cannot achieve the same effect. At the end, possible explanations for the unproven hypothesis and further research directions are provided.https://www.shs-conferences.org/articles/shsconf/pdf/2022/10/shsconf_iteme2022_01027.pdf
spellingShingle Yao Tanyue
Mo Li
How to stand out in the “lemon market”? application of signaling theory in live streaming commerce
SHS Web of Conferences
title How to stand out in the “lemon market”? application of signaling theory in live streaming commerce
title_full How to stand out in the “lemon market”? application of signaling theory in live streaming commerce
title_fullStr How to stand out in the “lemon market”? application of signaling theory in live streaming commerce
title_full_unstemmed How to stand out in the “lemon market”? application of signaling theory in live streaming commerce
title_short How to stand out in the “lemon market”? application of signaling theory in live streaming commerce
title_sort how to stand out in the lemon market application of signaling theory in live streaming commerce
url https://www.shs-conferences.org/articles/shsconf/pdf/2022/10/shsconf_iteme2022_01027.pdf
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