A systematic review of triage-related interventions to improve patient flow in emergency departments

<p>Abstract</p> <p>Background</p> <p>Overcrowding in emergency departments is a worldwide problem. A systematic literature review was undertaken to scientifically explore which interventions improve patient flow in emergency departments.</p> <p>Methods</p...

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Main Authors: Asplund Kjell, Ehrenberg Anna, Göransson Katarina E, Lind Lars, Rognes Jon, Jonsson Håkan, Oredsson Sven, Castrén Maaret, Farrohknia Nasim
Format: Article
Language:English
Published: BMC 2011-07-01
Series:Scandinavian Journal of Trauma, Resuscitation and Emergency Medicine
Online Access:http://www.sjtrem.com/content/19/1/43
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author Asplund Kjell
Ehrenberg Anna
Göransson Katarina E
Lind Lars
Rognes Jon
Jonsson Håkan
Oredsson Sven
Castrén Maaret
Farrohknia Nasim
author_facet Asplund Kjell
Ehrenberg Anna
Göransson Katarina E
Lind Lars
Rognes Jon
Jonsson Håkan
Oredsson Sven
Castrén Maaret
Farrohknia Nasim
author_sort Asplund Kjell
collection DOAJ
description <p>Abstract</p> <p>Background</p> <p>Overcrowding in emergency departments is a worldwide problem. A systematic literature review was undertaken to scientifically explore which interventions improve patient flow in emergency departments.</p> <p>Methods</p> <p>A systematic literature search for flow processes in emergency departments was followed by assessment of relevance and methodological quality of each individual study fulfilling the inclusion criteria. Studies were excluded if they did not present data on waiting time, length of stay, patients leaving the emergency department without being seen or other flow parameters based on a nonselected material of patients. Only studies with a control group, either in a randomized controlled trial or in an observational study with historical controls, were included. For each intervention, the level of scientific evidence was rated according to the GRADE system, launched by a WHO-supported working group.</p> <p>Results</p> <p>The interventions were grouped into streaming, fast track, team triage, point-of-care testing (performing laboratory analysis in the emergency department), and nurse-requested x-ray. Thirty-three studies, including over 800,000 patients in total, were included. Scientific evidence on the effect of fast track on waiting time, length of stay, and left without being seen was moderately strong. The effect of team triage on left without being seen was relatively strong, but the evidence for all other interventions was limited or insufficient.</p> <p>Conclusions</p> <p>Introducing fast track for patients with less severe symptoms results in shorter waiting time, shorter length of stay, and fewer patients leaving without being seen. Team triage, with a physician in the team, will probably result in shorter waiting time and shorter length of stay and most likely in fewer patients leaving without being seen. There is only limited scientific evidence that streaming of patients into different tracks, performing laboratory analysis in the emergency department or having nurses to request certain x-rays results in shorter waiting time and length of stay.</p>
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spelling doaj.art-b36ada5d6be3411ca960746aacdff6962022-12-21T20:55:54ZengBMCScandinavian Journal of Trauma, Resuscitation and Emergency Medicine1757-72412011-07-011914310.1186/1757-7241-19-43A systematic review of triage-related interventions to improve patient flow in emergency departmentsAsplund KjellEhrenberg AnnaGöransson Katarina ELind LarsRognes JonJonsson HåkanOredsson SvenCastrén MaaretFarrohknia Nasim<p>Abstract</p> <p>Background</p> <p>Overcrowding in emergency departments is a worldwide problem. A systematic literature review was undertaken to scientifically explore which interventions improve patient flow in emergency departments.</p> <p>Methods</p> <p>A systematic literature search for flow processes in emergency departments was followed by assessment of relevance and methodological quality of each individual study fulfilling the inclusion criteria. Studies were excluded if they did not present data on waiting time, length of stay, patients leaving the emergency department without being seen or other flow parameters based on a nonselected material of patients. Only studies with a control group, either in a randomized controlled trial or in an observational study with historical controls, were included. For each intervention, the level of scientific evidence was rated according to the GRADE system, launched by a WHO-supported working group.</p> <p>Results</p> <p>The interventions were grouped into streaming, fast track, team triage, point-of-care testing (performing laboratory analysis in the emergency department), and nurse-requested x-ray. Thirty-three studies, including over 800,000 patients in total, were included. Scientific evidence on the effect of fast track on waiting time, length of stay, and left without being seen was moderately strong. The effect of team triage on left without being seen was relatively strong, but the evidence for all other interventions was limited or insufficient.</p> <p>Conclusions</p> <p>Introducing fast track for patients with less severe symptoms results in shorter waiting time, shorter length of stay, and fewer patients leaving without being seen. Team triage, with a physician in the team, will probably result in shorter waiting time and shorter length of stay and most likely in fewer patients leaving without being seen. There is only limited scientific evidence that streaming of patients into different tracks, performing laboratory analysis in the emergency department or having nurses to request certain x-rays results in shorter waiting time and length of stay.</p>http://www.sjtrem.com/content/19/1/43
spellingShingle Asplund Kjell
Ehrenberg Anna
Göransson Katarina E
Lind Lars
Rognes Jon
Jonsson Håkan
Oredsson Sven
Castrén Maaret
Farrohknia Nasim
A systematic review of triage-related interventions to improve patient flow in emergency departments
Scandinavian Journal of Trauma, Resuscitation and Emergency Medicine
title A systematic review of triage-related interventions to improve patient flow in emergency departments
title_full A systematic review of triage-related interventions to improve patient flow in emergency departments
title_fullStr A systematic review of triage-related interventions to improve patient flow in emergency departments
title_full_unstemmed A systematic review of triage-related interventions to improve patient flow in emergency departments
title_short A systematic review of triage-related interventions to improve patient flow in emergency departments
title_sort systematic review of triage related interventions to improve patient flow in emergency departments
url http://www.sjtrem.com/content/19/1/43
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